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01-27-2021, 23:51
| #287 (permalink) |
| Freak Poster  Join Date: Feb 2016 Location: san jose
Posts: 119
Member: 2534813 Status: Offline Thanks Meter: 18 | the last update block my card why? === DongleManager [Infinity] v1.80 [27/01/2021 16:48:59] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0002C53B00001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): A3BDC53B Firmware version: 0146.02 === Process started: 27/01/2021 16:49:02 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0006] Your account is temporary suspended. See problem reason in log file Contact to http://www.infinity-box.com/support/?r=2 |
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01-27-2021, 23:53
| #288 (permalink) |
| Freak Poster Join Date: Feb 2016 Location: san jose
Posts: 119
Member: 2534813 Status: Offline Thanks Meter: 18 | === DongleManager [Infinity] v1.80 [27/01/2021 16:47:24] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0002C53B00001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): A3BDC53B Firmware version: 0146.02 === Process started: 27/01/2021 16:47:28 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Error securing session: Server answer:[0036] Smart-Card Keys fault (Smart-Card can not be updated). In most cases it's a Hardware fault or harmful software activity ! |
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01-27-2021, 23:53
| #289 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
do you have another reader ? | |
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01-28-2021, 00:09
| #291 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
and update card ONLY ONCE | |
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01-28-2021, 02:44
| #292 (permalink) |
| Junior Member Join Date: Jan 2021 Location: bien hoa Age: 41
Posts: 1
Member: 2979355 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.81 [1/28/2021 8:41:17] === Searching... Card-Reader: USB CCID Smart Card Reader 0 HWID: 0000048818434082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 4BE70488 Firmware version: 0147.02 === Process started: 1/28/2021 8:41:30 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. |
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01-28-2021, 02:45
| #293 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Please make step-by-step NOW: - reboot PC - update dongle with Infinity DongleManager.exe - delete fault.bin file (if you have it in CM2 folder) Before run Infinity CM2MT2 always close boot-helper installation package ! | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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01-28-2021, 02:48
| #294 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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01-28-2021, 06:15
| #295 (permalink) |
| Junior Member Join Date: Apr 2018
Posts: 7
Member: 2828679 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.81 [1/27/2021 19:30:08] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000031A017B14082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 5BB931A0 Firmware version: 0147.02 === Process started: 1/27/2021 19:30:09 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. |
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01-28-2021, 07:02
| #296 (permalink) |
| Junior Member Join Date: May 2016 Location: Mardan Pakistan
Posts: 13
Member: 2566955 Status: Offline Sonork: 1673467 Thanks Meter: 0 | === DongleManager [Infinity] v1.81 [1/28/2021 10:53:44] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000179A21344082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 1579179A Firmware version: 0147.02 === Process started: 1/28/2021 10:53:45 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to Smart-Card/Dongle/Box update fixes and solutions - GSM-Forum |
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01-28-2021, 07:04
| #297 (permalink) |
| Junior Member Join Date: Jul 2013 Location: ไทย
Posts: 38
Member: 1970395 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.81 [28/1/2021 12:18:07] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00007E8B12534082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): C1707E8B Firmware version: 0136.02 === Process started: 28/1/2021 12:18:08 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. Smart-Card has latest firmware version or probably support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/ |
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01-28-2021, 09:08
| #298 (permalink) |
| Junior Member Join Date: Aug 2017 Age: 33
Posts: 21
Member: 2750957 Status: Offline Thanks Meter: 2 | === DongleManager [Infinity] v1.81 [28/1/2021 15:07:42] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000F05317004082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 6355F053 Firmware version: 0147.02 === Process started: 28/1/2021 15:07:43 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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01-28-2021, 09:55
| #299 (permalink) |
| Insane Poster Join Date: Apr 2016
Posts: 70
Member: 2566222 Status: Offline Thanks Meter: 12 | === DongleManager [Infinity] v1.81 [28-01-2021 14:25:00] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000137521344082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 12971375 Firmware version: 0147.02 === Process started: 28-01-2021 14:25:01 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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01-28-2021, 10:23
| #300 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
1. reboot PC 2. update dongle with Infinity DongleManager.exe 2. delete fault.bin file (if you have it in CM2 folder) Close boot-helper installation package before run Infinity CM2MT2 !  | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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