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01-29-2021, 17:23
| #331 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6  Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 2. Update dongle with Infinity DongleManager.exe  OR 1. Insert Infinity Smart-Card into another Card-Reader (dongle or box). Good result gives Alcor Card-Reader  -  -  2. Update dongle with Infinity DongleManager.exe More info is here - https://www.infinity-box.com/support/?r=100129 | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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01-30-2021, 04:57
| #332 (permalink) |
| Junior Member  Join Date: Dec 2005 Location: Iloilo City Philippines
Posts: 22
Member: 208033 Status: Offline Thanks Meter: 3 | Sir good day I need help with my dongle === DongleManager [Infinity] v1.81 [30/01/2021 11:47:06] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000013F513E64082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 782A13F5 Firmware version: 0147.02 === Process started: 30/01/2021 11:47:08 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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01-30-2021, 05:21
| #333 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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01-30-2021, 05:24
| #334 (permalink) | |
| Junior Member Join Date: Dec 2005 Location: Iloilo City Philippines
Posts: 22
Member: 208033 Status: Offline Thanks Meter: 3 | Quote:
how do i know i have usb sharing? thanks in advance | |
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01-30-2021, 05:26
| #335 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
joking ? you have the same issue 3rd time during last two weeks. upload fault.bin file to mega.nz now | |
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01-30-2021, 05:47
| #336 (permalink) | |
| Junior Member Join Date: Dec 2005 Location: Iloilo City Philippines
Posts: 22
Member: 208033 Status: Offline Thanks Meter: 3 | Quote:
here is the link sir thanks https://mega.nz/file/DZ1lSArD#TbDTJ5...BmM7vdBV4e3OyE | |
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01-30-2021, 06:09
| #337 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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01-30-2021, 06:19
| #338 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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01-30-2021, 07:11
| #339 (permalink) |
| No Life Poster   Join Date: Jul 2009 Location: *VODAFONE UK* Store Age: 31
Posts: 660
Member: 1082892 Status: Offline Sonork: 100.1585374 Thanks Meter: 412  | after activation dongle update error === DongleManager [Infinity] v1.81 [1/30/2021 10:51:53] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00022075FF021982 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 1E3E2075 Firmware version: 0146.02 === Process started: 1/30/2021 10:51:57 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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01-30-2021, 08:14
| #340 (permalink) |
| Freak Poster Join Date: Aug 2008 Location: kenya
Posts: 370
Member: 839673 Status: Offline Sonork: pastorshaggy Thanks Meter: 66 | facing error when opening cm2 mt2 latest dongle firmware version v0146 dongle firmware version is outdated update from support == Dongle Manager [Infinity] v1.81 [30/01/2021 10:10:08] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0007A97220281292 Box/Dongle found: Infinity [BEST] Reading... Serial No (S/N): 8ED0A972 Firmware version: 0122.02 === Process started: 30/01/2021 10:10:09 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. Smart-Card has latest firmware version or probably support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/ |
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01-30-2021, 09:04
| #341 (permalink) |
| Registered User Join Date: Aug 2014 Location: southafrica
Posts: 13
Member: 2240574 Status: Offline Thanks Meter: 0 | plz help infinity :( Reading... Serial No (S/N): BB9D9389 Firmware version: 0122.02 === Process started: 2021-01-30 9:31:00 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Card returned error - 0000 at 3565/11190 Error upgrading applets: Card returned error - 0000 at 3565/11190 Disconnected  |
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01-30-2021, 09:51
| #342 (permalink) |
| Registered User Join Date: Aug 2014 Location: southafrica
Posts: 13
Member: 2240574 Status: Offline Thanks Meter: 0 | plz plz sir help = DongleManager [Infinity] v1.81 [2021-01-30 10:50:41] === Box/Dongle type selected: Infinity [BEST] Card-Reader: FT SCR2000 0 HWID: 0007938920881292 === Process started: 2021-01-30 10:50:42 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https:/ |
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01-30-2021, 09:56
| #343 (permalink) |
| Freak Poster  Join Date: Dec 2006 Age: 43
Posts: 387
Member: 413268 Status: Offline Thanks Meter: 76 | == DongleManager [Infinity] v1.80 [1/30/2021 9:53:33] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0001636D18201292 Box/Dongle found: [BEST] Reading... Serial No (S/N): B474636D Firmware version: 0122.02 === Process started: 1/30/2021 9:53:34 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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01-30-2021, 11:46
| #344 (permalink) |
| Junior Member Join Date: Apr 2020 Location: Gwalior
Posts: 1
Member: 2953127 Status: Offline Thanks Meter: 0 | Hi, when i tried to update my cm2 smart card software through software update tool but its fail with error now dongle manager not detecting smart card === DongleManager [Infinity] v1.81 [1/30/2021 15:49:46] === Box/Dongle type selected: Infinity CDMA-Tool Card-Reader: FT SCR2000 0 HWID: 0103748710321292 Box/Dongle found: Infinity CDMA-Tool Reading... Serial No (S/N): 3FF77487 Firmware version: 0122.02 === Process started: 1/30/2021 15:49:48 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Card returned error - 0000 at 87/10227 Error upgrading applets: Card returned error - 0000 at 87/10227 Disconnected === DongleManager [Infinity] v1.81 [1/30/2021 15:55:38] === Box/Dongle type selected: Infinity CDMA-Tool Card-Reader: FT SCR2000 0 HWID: 0103748710321292 === Process started: 1/30/2021 15:55:38 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Now the smartcard is not connecting . how can we solve this problem |
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01-30-2021, 13:59
| #345 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Read NOTE - https://www.infinity-box.com/support/?s=2 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software ! 3. Update dongle with Infinity DongleManager.exe 4. Delete fault.bin file (if you have it in CM2 folder)  5. Run Infinity exe | |
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