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Old 01-05-2021, 22:21   #1 (permalink)
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Smart-Card/Dongle/Box update fixes and solutions


Dear Sirs,

In case of problem with your Dongle Smart-Card please copy/paste here text given by Infinity DongleManager software.

Please copy/paste ONLY TEXT but not pictures and/or video
Please DO NOT update your Smart-Card many times to avoid Smart-Card damage !


- If you have Card-Reader Type FT SCR2000 you should use special Card-Reader Drivers - CardReader_Fetian_FT2K.7z
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202

- The next card-readers are very bad and should be replaced with another card-reader to avoid Smart-Card damage:
DITS CCID Smart Card Reader
DITS Ezy Smart Card reader
USB Fenix Card reader

- For today best results gives Alcor Smart-Card Readers.


Previous threads are HERE and HERE and HERE and HERE


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Old 01-07-2021, 09:50   #2 (permalink)
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Unhappy Dongle misconfiguration

tool closed automatically when flashing gione p3 phone and after then cm2mt2 tool not opening fault bin is showing in install directory dongle manager is showing dongle misconfiguration plz solve it ASAP fault bin file attached

dongle manager logs -
=== DongleManager [Infinity] v1.81 [1/7/2021 14:10:45] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: FT SCR2000 0
HWID: 000034E517B14082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 59BB34E5
Firmware version: 0146.02
=== Process started: 1/7/2021 14:10:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Attached Files
File Type: zip fault.zip (1.5 KB, 13 views)

Last edited by raj sonu; 01-07-2021 at 09:53. Reason: added dongle manager logs
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Old 01-07-2021, 11:13   #3 (permalink)
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Quote:
Originally Posted by raj sonu View Post
tool closed automatically when flashing gione p3 phone and after then cm2mt2 tool not opening fault bin is showing in install directory dongle manager is showing dongle misconfiguration plz solve it ASAP fault bin file attached

dongle manager logs -
=== DongleManager [Infinity] v1.81 [1/7/2021 14:10:45] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: FT SCR2000 0
HWID: 000034E517B14082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 59BB34E5
Firmware version: 0146.02
=== Process started: 1/7/2021 14:10:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Reboot PC
After that update dongle firmware
After that delete fault.bin




In future use free unknown frp tools very carefully !
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Old 01-07-2021, 15:28   #4 (permalink)
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=== DongleManager [Infinity] v1.80 [07-Jan-21 16:18:12] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CFC61A224082
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 841DCFC6
Firmware version: 0122.02
=== Process started: 07-Jan-21 16:18:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Attached Files
File Type: rar fault.rar (1.5 KB, 12 views)
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Old 01-07-2021, 16:08   #5 (permalink)
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=== DongleManager [Infinity] v1.80 [1/7/2021 16:05:54] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0000108911384082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): A49F1089
Firmware version: 0146.02
=== Process started: 1/7/2021 16:05:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2



what to do please help
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Old 01-07-2021, 17:06   #6 (permalink)
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Quote:
Originally Posted by nessyb View Post
=== DongleManager [Infinity] v1.80 [07-Jan-21 16:18:12] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CFC61A224082
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 841DCFC6
Firmware version: 0122.02
=== Process started: 07-Jan-21 16:18:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
1. Delete fault.bin file from software folder (if you have it there)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware


Only ONE update try is allowed !
In case of problem DO NOT update card again !
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Old 01-07-2021, 17:07   #7 (permalink)
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Quote:
Originally Posted by gsmfriend View Post
=== DongleManager [Infinity] v1.80 [1/7/2021 16:05:54] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0000108911384082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): A49F1089
Firmware version: 0146.02
=== Process started: 1/7/2021 16:05:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2



what to do please help
Reboot PC
After that update dongle firmware
After that delete fault.bin
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Old 01-09-2021, 08:58   #8 (permalink)
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=== DongleManager [Infinity] v1.81 [09.01.2021 12:50:55] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 00001C5221F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 2FB41C52
Firmware version: 0146.02
=== Process started: 09.01.2021 12:50:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
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Old 01-09-2021, 12:00   #9 (permalink)
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Quote:
Originally Posted by sharkomaniya View Post
=== DongleManager [Infinity] v1.81 [09.01.2021 12:50:55] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 00001C5221F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 2FB41C52
Firmware version: 0146.02
=== Process started: 09.01.2021 12:50:57 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
1. Delete fault.bin file from software folder (if you have it there)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware


Only ONE update try is allowed !
In case of problem DO NOT update card again !
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Old 01-10-2021, 20:04   #10 (permalink)
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Code:
=== DongleManager [Infinity] v1.81 [10.01.2021 22:03:06] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00006A0D1FDB4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): F1E36A0D
Firmware version: 0146.02
Box/Dongle misconfiguration
Diagnostic code: 5A
hello
what seems to be a problem here?
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Old 01-11-2021, 01:32   #11 (permalink)
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Quote:
Originally Posted by stfckp View Post
Code:
=== DongleManager [Infinity] v1.81 [10.01.2021 22:03:06] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00006A0D1FDB4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): F1E36A0D
Firmware version: 0146.02
Box/Dongle misconfiguration
Diagnostic code: 5A
hello
what seems to be a problem here?
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
1. Delete fault.bin file from software folder (if you have it there)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware


Only ONE update try is allowed !
In case of problem DO NOT update card again !
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Old 01-11-2021, 08:00   #12 (permalink)
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does it mean i should uninstall hex editor neo and try again?
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Old 01-12-2021, 09:23   #13 (permalink)
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Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 00012F341F444082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E9A32F34
Firmware version: 0146.02
=== Process started: 1/12/2021 10:22:21 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
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Old 01-12-2021, 15:27   #14 (permalink)
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Quote:
Originally Posted by stfckp View Post
does it mean i should uninstall hex editor neo and try again?
No need to uninstall.
Just try do not run this hexeditor at the same time with Infinity software.
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Old 01-12-2021, 15:40   #15 (permalink)
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Post Help team please!

Quote:
Originally Posted by InfinityHelp View Post
No need to uninstall.
Just try do not run this hexeditor at the same time with Infinity software.
sir I need help please I have the ios credits to renew the annuity and the system does not process the payment can you help me please
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