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01-19-2021, 23:20 | #31 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
Update it once again now. Result ? | |
01-20-2021, 11:07 | #32 (permalink) |
No Life Poster Join Date: Jul 2006 Location: Pakistan karachi
Posts: 9,737
Member: 314003 Status: Offline Thanks Meter: 2,999 | === DongleManager [Infinity] v1.81 [1/20/2021 15:04:39] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0003A83700001942 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): AD74A837 Firmware version: 0146.02 === Process started: 1/20/2021 15:04:43 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 fault.bin Deled Same |
01-20-2021, 11:46 | #33 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
Please upload file fault.bin to mega.nz and post link here. File is in /InfinityBox/CM2MT2/ or in /InfinityBox/CM2SP2/ folder | |
01-20-2021, 13:41 | #39 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Are you sure ? Is it was the only exe you downloaded and run yesterday and today ? Please think once again, to find a solution we need to know details. It is very bad that you deleted fault.bin file It is big problem because fault.bin file has information how to fix your issue in minutes. Can you try to restore fault.bin file now ? |
01-22-2021, 05:47 | #41 (permalink) |
Junior Member Join Date: Apr 2009 Location: phillipine Age: 45
Posts: 15
Member: 1008924 Status: Offline Thanks Meter: 3 | help my cm2 dongle === DongleManager [Infinity] v1.80 [1/22/2021 12:44:39] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000E00912BF4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): C118E009 Firmware version: 0136.02 === Process started: 1/22/2021 12:44:40 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
01-22-2021, 10:58 | #42 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: 1. Delete fault.bin file from software folder (if you have it there) 2. Install latest Infinity software updates 3. Run DongleManager 4. Update Dongle firmware Only ONE update try is allowed ! In case of problem DO NOT update card again ! | |
01-24-2021, 13:58 | #43 (permalink) |
Freak Poster Join Date: Jul 2015 Location: ir-bandarabbas
Posts: 102
Member: 2434148 Status: Offline Thanks Meter: 18 | === DongleManager [Infinity] v1.81 [1/24/2021 16:27:32] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000163711384082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 9CC91637 Firmware version: 0147.02 === Process started: 1/24/2021 16:27:33 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 i deleted the fault.bin after lastupdate got this error Last edited by zexos; 01-24-2021 at 14:05. |
01-24-2021, 15:51 | #44 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | WHY ? People who suggest other users to delete fault.bin file has ZERO KNOWLEDGE ! This file is VERY IMPORTANT to fix an issue ! Quote:
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01-24-2021, 18:51 | #45 (permalink) |
Junior Member Join Date: Sep 2016 Location: egypt
Posts: 16
Member: 2620726 Status: Offline Sonork: 100.1676586 Thanks Meter: 1 | === DongleManager [Infinity] v1.81 [25/01/2021 00:02:11] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Alcor Micro USB Smart Card Reader 3 HWID: 00014445162D4082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 828F4445 Firmware version: 0147.02 === Process started: 25/01/2021 00:02:12 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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