GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

Reply
 
LinkBack Thread Tools Display Modes
Old 01-19-2021, 23:20   #31 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,417
Member: 1043909
Status: Offline
Thanks Meter: 60,861

Quote:
Originally Posted by Phoneboutique View Post
=== DongleManager [Infinity] v1.81 [1/19/2021 20:48:10] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001679CFF021982
=== Process started: 1/19/2021 20:48:11 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2
Hi,


Update it once again now.
Result ?
  Reply With Quote
Old 01-20-2021, 11:07   #32 (permalink)
No Life Poster
 
Tanha0321's Avatar
 
Join Date: Jul 2006
Location: Pakistan karachi
Posts: 9,737
Member: 314003
Status: Offline
Thanks Meter: 2,999
=== DongleManager [Infinity] v1.81 [1/20/2021 15:04:39] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003A83700001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): AD74A837
Firmware version: 0146.02
=== Process started: 1/20/2021 15:04:43 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2


fault.bin Deled Same
  Reply With Quote
Old 01-20-2021, 11:46   #33 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,417
Member: 1043909
Status: Offline
Thanks Meter: 60,861
Quote:
Originally Posted by Tanha0321 View Post
=== DongleManager [Infinity] v1.81 [1/20/2021 15:04:39] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003A83700001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): AD74A837
Firmware version: 0146.02
=== Process started: 1/20/2021 15:04:43 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2


fault.bin Deled Same
Hello,

Please upload file fault.bin to mega.nz and post link here.
File is in /InfinityBox/CM2MT2/ or in /InfinityBox/CM2SP2/ folder
  Reply With Quote
Old 01-20-2021, 11:49   #34 (permalink)
No Life Poster
 
Tanha0321's Avatar
 
Join Date: Jul 2006
Location: Pakistan karachi
Posts: 9,737
Member: 314003
Status: Offline
Thanks Meter: 2,999
Quote:
Originally Posted by YellowBoss View Post
Hello,

Please upload file fault.bin to mega.nz and post link here.
File is in /InfinityBox/CM2MT2/ or in /InfinityBox/CM2SP2/ folder

Sorry I Am File Deled
  Reply With Quote
Old 01-20-2021, 12:51   #35 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,417
Member: 1043909
Status: Offline
Thanks Meter: 60,861
Quote:
Originally Posted by Tanha0321 View Post
Sorry I Am File Deled
fault.bin file has information how to fix the problem.
Please restore it from recycle bin and attach here. It's fast way to fix the problem.

If you do not want to attach file tell me what new software you installed and run last days.
  Reply With Quote
Old 01-20-2021, 12:52   #36 (permalink)
No Life Poster
 
Tanha0321's Avatar
 
Join Date: Jul 2006
Location: Pakistan karachi
Posts: 9,737
Member: 314003
Status: Offline
Thanks Meter: 2,999
Quote:
Originally Posted by Tanha0321 View Post
Sorry I Am File Deled

New Exe MedusaPro Update

Not Recoaver falut.bin file

Last edited by Tanha0321; 01-20-2021 at 12:57.
  Reply With Quote
Old 01-20-2021, 13:28   #37 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,417
Member: 1043909
Status: Offline
Thanks Meter: 60,861
Quote:
Originally Posted by Tanha0321 View Post
New Exe MedusaPro Update

Not Recoaver falut.bin file
Any other new exe ?
maybe free frp tools or anything else ?
  Reply With Quote
Old 01-20-2021, 13:34   #38 (permalink)
No Life Poster
 
Tanha0321's Avatar
 
Join Date: Jul 2006
Location: Pakistan karachi
Posts: 9,737
Member: 314003
Status: Offline
Thanks Meter: 2,999
Quote:
Originally Posted by YellowBoss View Post
Any other new exe ?
maybe free frp tools or anything else ?

Not Only MedusaPro Update Last Time
  Reply With Quote
Old 01-20-2021, 13:41   #39 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,417
Member: 1043909
Status: Offline
Thanks Meter: 60,861
Quote:
Originally Posted by Tanha0321 View Post
Not Only MedusaPro Update Last Time
Are you sure ?
Is it was the only exe you downloaded and run yesterday and today ?
Please think once again, to find a solution we need to know details.
It is very bad that you deleted fault.bin file It is big problem because fault.bin file has information how to fix your issue in minutes.
Can you try to restore fault.bin file now ?
  Reply With Quote
Old 01-20-2021, 14:17   #40 (permalink)
No Life Poster
 
Tanha0321's Avatar
 
Join Date: Jul 2006
Location: Pakistan karachi
Posts: 9,737
Member: 314003
Status: Offline
Thanks Meter: 2,999
Are you sure ? Yes
Is it was the only exe you downloaded and run yesterday and today ? Yes

Pc Not Recaver falut.bin File
  Reply With Quote
Old 01-22-2021, 05:47   #41 (permalink)
Junior Member
 
Join Date: Apr 2009
Location: phillipine
Age: 45
Posts: 15
Member: 1008924
Status: Offline
Thanks Meter: 3
help my cm2 dongle

=== DongleManager [Infinity] v1.80 [1/22/2021 12:44:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000E00912BF4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): C118E009
Firmware version: 0136.02
=== Process started: 1/22/2021 12:44:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
  Reply With Quote
Old 01-22-2021, 10:58   #42 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,417
Member: 1043909
Status: Offline
Thanks Meter: 60,861
Quote:
Originally Posted by spke View Post
help my cm2 dongle

=== DongleManager [Infinity] v1.80 [1/22/2021 12:44:39] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000E00912BF4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): C118E009
Firmware version: 0136.02
=== Process started: 1/22/2021 12:44:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
1. Delete fault.bin file from software folder (if you have it there)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware

Only ONE update try is allowed !
In case of problem DO NOT update card again !
  Reply With Quote
Old 01-24-2021, 13:58   #43 (permalink)
Freak Poster
 
Join Date: Jul 2015
Location: ir-bandarabbas
Posts: 102
Member: 2434148
Status: Offline
Thanks Meter: 18
=== DongleManager [Infinity] v1.81 [1/24/2021 16:27:32] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000163711384082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 9CC91637
Firmware version: 0147.02
=== Process started: 1/24/2021 16:27:33 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2


i deleted the fault.bin

after lastupdate got this error

Last edited by zexos; 01-24-2021 at 14:05.
  Reply With Quote
Old 01-24-2021, 15:51   #44 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,417
Member: 1043909
Status: Offline
Thanks Meter: 60,861
Quote:
Originally Posted by zexos View Post
...i deleted the fault.bin...

WHY ?



People who suggest other users to delete fault.bin file has ZERO KNOWLEDGE !
This file is VERY IMPORTANT to fix an issue !



Quote:
Originally Posted by zexos View Post
=== DongleManager [Infinity] v1.81 [1/24/2021 16:27:32] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000163711384082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 9CC91637
Firmware version: 0147.02
=== Process started: 1/24/2021 16:27:33 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2


i deleted the fault.bin

after lastupdate got this error
You can try to update dongle firmware now but without fault.bin file there is no guarantee that you will get a success.
  Reply With Quote
Old 01-24-2021, 18:51   #45 (permalink)
Junior Member
 
Join Date: Sep 2016
Location: egypt
Posts: 16
Member: 2620726
Status: Offline
Sonork: 100.1676586
Thanks Meter: 1
Donate money to this user
=== DongleManager [Infinity] v1.81 [25/01/2021 00:02:11] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 3
HWID: 00014445162D4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 828F4445
Firmware version: 0147.02
=== Process started: 25/01/2021 00:02:12 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 14:06.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.26431 seconds with 9 queries

SEO by vBSEO