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Old 04-09-2021, 09:56   #31 (permalink)
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Quote:
Originally Posted by farhan1214 View Post
=== DongleManager [Infinity] v1.80 [4/9/2021 13:12:20] ===
Searching...
Card-Reader: GsmEasy S-Reader 0
HWID: 00001CF121F34082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 32EA1CF1
Firmware version: 0147.02
=== Process started: 4/9/2021 13:12:22 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
go to your PC control panel and uninstall eltima flexihub.


Inform me after that, I will tell you the next step
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Old 04-09-2021, 10:18   #32 (permalink)
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Quote:
Originally Posted by farhan1214 View Post
=== DongleManager [Infinity] v1.80 [4/9/2021 13:12:20] ===
Searching...
Card-Reader: GsmEasy S-Reader 0
HWID: 00001CF121F34082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 32EA1CF1
Firmware version: 0147.02
=== Process started: 4/9/2021 13:12:22 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Sir, Do you really can not understand what to do?
please use google translate and read now: you must uninstall ELTIMA/FLEXIHUB from your PC.
Do it now and tell us when done
Ok?
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Old 04-10-2021, 06:49   #33 (permalink)
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=== DongleManager [Infinity] v1.80 [4/10/2021 10:47:00] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: GsmEasy S-Reader 0
HWID: 00001CF121F34082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 32EA1CF1
Firmware version: 0147.02
=== Process started: 4/10/2021 10:47:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
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Old 04-10-2021, 08:29   #34 (permalink)
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Defender off ha share softwere install nahi hy phir b card update nahi ho raha sir..plz === DongleManager [Infinity] v1.80 [4/10/2021 12:06:39] ===
Searching...
Card-Reader: GsmEasy S-Reader 0
HWID: 00001CF121F34082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 32EA1CF1
Firmware version: 0147.02
=== Process started: 4/10/2021 12:06:41 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
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Old 04-10-2021, 10:04   #35 (permalink)
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Quote:
Originally Posted by farhan1214 View Post
Defender off ha share softwere install nahi hy phir b card update nahi ho raha sir..plz === DongleManager [Infinity] v1.80 [4/10/2021 12:06:39] ===
Searching...
Card-Reader: GsmEasy S-Reader 0
HWID: 00001CF121F34082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 32EA1CF1
Firmware version: 0147.02
=== Process started: 4/10/2021 12:06:41 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
first you must uninstall ELTIMA/FLEXIHUB from your PC

Uninstalled or not yet?
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Old 04-10-2021, 22:53   #36 (permalink)
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Hello infinity team my name is yahya
I buy a cm2 dongle 4 days know
I registered it and start working with it
And after installing cm2mt2 software and he didn't work I try to update firmware with infinity dongle manager 1.80 so he gives me that read


=== DongleManager [Infinity] v1.80 [10-04-2021 16:58:05] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CD1221344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 3C54CD12
Firmware version: 0147.02
=== Process started: 10-04-2021 16:58:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to *********infinity-support



And when I read the serial number
I get this read

=== DongleManager [Infinity] v1.80 [10-04-2021 17:35:21] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CD1221344082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 3C54CD12
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0032 v.0147
=> Activations:
- 00: Infinity-Box/Dongle v0147
=> Options:
- Infinity-Box/Dongle

With the diagnostic code :66


So I research the internet and try to fix it by myself by rieninstall everything and start over but it didn't work then I tried in another PC then in another one but nothing happened same problem so I go to one of my friend who have the same dongle that's work on his PC but my dongle gave us the same message. that's all please help me.
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Old 04-11-2021, 09:53   #37 (permalink)
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Quote:
Originally Posted by yahyathecool View Post
Hello infinity team my name is yahya
I buy a cm2 dongle 4 days know
I registered it and start working with it
And after installing cm2mt2 software and he didn't work I try to update firmware with infinity dongle manager 1.80 so he gives me that read


=== DongleManager [Infinity] v1.80 [10-04-2021 16:58:05] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CD1221344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 3C54CD12
Firmware version: 0147.02
=== Process started: 10-04-2021 16:58:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to *********infinity-support



And when I read the serial number
I get this read

=== DongleManager [Infinity] v1.80 [10-04-2021 17:35:21] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000CD1221344082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 3C54CD12
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0032 v.0147
=> Activations:
- 00: Infinity-Box/Dongle v0147
=> Options:
- Infinity-Box/Dongle

With the diagnostic code :66


So I research the internet and try to fix it by myself by rieninstall everything and start over but it didn't work then I tried in another PC then in another one but nothing happened same problem so I go to one of my friend who have the same dongle that's work on his PC but my dongle gave us the same message. that's all please help me.
You got a solution day ago, your dongle was fixed well.
Today you killed it with usb sharing again.


1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.


confirm here that two steps done. after that you will get the next instruction
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Old 04-11-2021, 10:50   #38 (permalink)
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I will do a new clean installation of windows and I let you know when It's ready
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Old 04-11-2021, 11:09   #39 (permalink)
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Quote:
Originally Posted by yahyathecool View Post
I will do a new clean installation of windows and I let you know when It's ready
New installation is not required.
Need to disable USB SHARING tools.
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Old 04-11-2021, 12:18   #40 (permalink)
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Hi I just installed the new system and add the last dongle manager what I should do next?
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Old 04-11-2021, 12:39   #41 (permalink)
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Quote:
Originally Posted by yahyathecool View Post
Hi I just installed the new system and add the last dongle manager what I should do next?
Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe
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Old 04-11-2021, 13:03   #42 (permalink)
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How to know if my smart card are dameged or not?
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Old 04-11-2021, 13:14   #43 (permalink)
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Thanks guys my dongle is working well, best dongle ever
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Old 04-11-2021, 13:52   #44 (permalink)
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Quote:
Originally Posted by yahyathecool View Post
How to know if my smart card are dameged or not?
Run Infinity software.
If software run well it means dongle works well.
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Old 04-15-2021, 20:57   #45 (permalink)
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i update because buy activation mc2 and i have error
"We have successfully activated Infinity Chinese Miracle-2 for BEST Dongle SN: A87E9574"

=== DongleManager [Infinity] v1.81 [15.04.2021 19:57:42] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: FT SCR2000 0
HWID: 0100957418201292
=== Process started: 15.04.2021 19:57:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2
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