GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


Reply
 
LinkBack Thread Tools Display Modes
Old 04-23-2021, 10:06   #61 (permalink)
Freak Poster
 
denz_llo's Avatar
 
Join Date: Feb 2010
Location: philippines
Age: 41
Posts: 430
Member: 1227914
Status: Offline
Sonork: 100.1602872
Thanks Meter: 58

=== DongleManager [Infinity] v1.81 [4/23/2021 16:34:57] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00008AD617434082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 62628AD6
Firmware version: 0147.02
=== Process started: 4/23/2021 16:34:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2


please help me team
  Reply With Quote
Old 04-23-2021, 13:22   #62 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,453
Member: 1043909
Status: Offline
Thanks Meter: 60,921
Quote:
Originally Posted by denz_llo View Post
=== DongleManager [Infinity] v1.81 [4/23/2021 16:34:57] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00008AD617434082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 62628AD6
Firmware version: 0147.02
=== Process started: 4/23/2021 16:34:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2


please help me team
Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe
  Reply With Quote
Old 04-23-2021, 15:22   #63 (permalink)
Freak Poster
 
denz_llo's Avatar
 
Join Date: Feb 2010
Location: philippines
Age: 41
Posts: 430
Member: 1227914
Status: Offline
Sonork: 100.1602872
Thanks Meter: 58
Thumbs up

Quote:
Originally Posted by YellowBoss View Post
Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe
thank you so much infinity team happy Ramadan kareen

problem solved
  Reply With Quote
Old 04-24-2021, 11:09   #64 (permalink)
Freak Poster
 
imranafzal's Avatar
 
Join Date: Mar 2011
Posts: 175
Member: 1527420
Status: Offline
Thanks Meter: 16
CM2 smart card misconfiguration. plz help

when i run any cm2 setup show error :smart card misconfiguration Contact to support

update info

=== DongleManager [Infinity] v1.81 [4/24/2021 14:46:04] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00079D7E20281292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): 8ECD9D7E
Firmware version: 0122.02
=== Process started: 4/24/2021 14:46:05 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
  Reply With Quote
Old 04-24-2021, 11:23   #65 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,453
Member: 1043909
Status: Offline
Thanks Meter: 60,921
Quote:
Originally Posted by imranafzal View Post
when i run any cm2 setup show error :smart card misconfiguration Contact to support

update info

=== DongleManager [Infinity] v1.81 [4/24/2021 14:46:04] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00079D7E20281292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): 8ECD9D7E
Firmware version: 0122.02
=== Process started: 4/24/2021 14:46:05 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe
  Reply With Quote
Old 04-24-2021, 23:52   #66 (permalink)
Junior Member
 
Join Date: Jul 2008
Location: egypt
Posts: 39
Member: 823372
Status: Offline
Thanks Meter: 1
=== DongleManager [Infinity] v1.81 [4/25/2021 0:31:34] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00078C8C18201292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): E3368C8C
Firmware version: 0122.02
=== Process started: 4/25/2021 0:31:35 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
  Reply With Quote
Old 04-25-2021, 16:16   #67 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,453
Member: 1043909
Status: Offline
Thanks Meter: 60,921
Quote:
Originally Posted by ika2001 View Post
=== DongleManager [Infinity] v1.81 [4/25/2021 0:31:34] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00078C8C18201292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): E3368C8C
Firmware version: 0122.02
=== Process started: 4/25/2021 0:31:35 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe
  Reply With Quote
Old 04-25-2021, 21:03   #68 (permalink)
Junior Member
 
Join Date: Jul 2008
Location: egypt
Posts: 39
Member: 823372
Status: Offline
Thanks Meter: 1
why not work

i follow your instructor


after that i try to updat by dongle manger after try run cm2 exe not work


then try to check dongle manger then give me this error
=== DongleManager [Infinity] v1.81 [4/25/2021 21:56:39] ===
Searching...
Card-Reader: Generic USB Smart Card Reader 0
HWID: 00078C8C18201292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): E3368C8C
Firmware version: 0122.02
=== Process started: 4/25/2021 21:56:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2




idont know where problem in my computer ...
if need to check my computer by team view ok .or reinstall new windows 10 x64.....
please help me my work is off without your support
  Reply With Quote
Old 04-26-2021, 08:45   #69 (permalink)
Freak Poster
 
Join Date: Sep 2008
Location: At the center of the Earth
Posts: 127
Member: 851708
Status: Offline
Sonork: 1000.2brian
Thanks Meter: 15
= DongleManager [Infinity] v1.81 [2021-04-26 10:35:17] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00001F351CC74082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): E7EB1F35
Firmware version: 0147.02
=== Process started: 2021-04-26 10:35:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
  Reply With Quote
Old 04-26-2021, 10:29   #70 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,453
Member: 1043909
Status: Offline
Thanks Meter: 60,921
Quote:
Originally Posted by ika2001 View Post
i follow your instructor


after that i try to updat by dongle manger after try run cm2 exe not work


then try to check dongle manger then give me this error
=== DongleManager [Infinity] v1.81 [4/25/2021 21:56:39] ===
Searching...
Card-Reader: Generic USB Smart Card Reader 0
HWID: 00078C8C18201292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): E3368C8C
Firmware version: 0122.02
=== Process started: 4/25/2021 21:56:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2




idont know where problem in my computer ...
if need to check my computer by team view ok .or reinstall new windows 10 x64.....
please help me my work is off without your support
Your card was fixed well.
but you killed it again because you again use usb sharing tool.


Now make this:

Upload file fault.bin to mega.nz and post link here.
File is at /InfinityBox/CM2MT2/ or /InfinityBox/CM2SP2/ or /InfinityBox/BEST/ folder
  Reply With Quote
Old 04-26-2021, 10:30   #71 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,453
Member: 1043909
Status: Offline
Thanks Meter: 60,921
Quote:
Originally Posted by muthoka View Post
= DongleManager [Infinity] v1.81 [2021-04-26 10:35:17] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00001F351CC74082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): E7EB1F35
Firmware version: 0147.02
=== Process started: 2021-04-26 10:35:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe
  Reply With Quote
The Following User Says Thank You to YellowBoss For This Useful Post:
Old 04-26-2021, 14:42   #72 (permalink)
Major Poster
 
Join Date: Sep 2007
Location: egypt
Posts: 47
Member: 579107
Status: Offline
Thanks Meter: 20
please help me team

and I dont have (fault.bin) file


=== DongleManager [Infinity] v1.81 [26/04/2021 15:36:55] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic USB Smart Card Reader 0
HWID: 00011E6D1CC74082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): E9181E6D
Firmware version: 0148.02
=== Process started: 26/04/2021 15:36:56 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
  Reply With Quote
Old 04-26-2021, 16:41   #73 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,453
Member: 1043909
Status: Offline
Thanks Meter: 60,921
Quote:
Originally Posted by calmsystem View Post
please help me team

and I dont have (fault.bin) file


=== DongleManager [Infinity] v1.81 [26/04/2021 15:36:55] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic USB Smart Card Reader 0
HWID: 00011E6D1CC74082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): E9181E6D
Firmware version: 0148.02
=== Process started: 26/04/2021 15:36:56 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe
  Reply With Quote
Old 04-26-2021, 16:52   #74 (permalink)
Major Poster
 
Join Date: Sep 2007
Location: egypt
Posts: 47
Member: 579107
Status: Offline
Thanks Meter: 20
Quote:
Originally Posted by YellowBoss View Post
Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe



Thank you, sir


done........
  Reply With Quote
Old 04-26-2021, 19:22   #75 (permalink)
Junior Member
 
Join Date: Jul 2008
Location: egypt
Posts: 39
Member: 823372
Status: Offline
Thanks Meter: 1
Quote:
Originally Posted by YellowBoss View Post
Your card was fixed well.
but you killed it again because you again use usb sharing tool.


Now make this:

Upload file fault.bin to mega.nz and post link here.
File is at /InfinityBox/CM2MT2/ or /InfinityBox/CM2SP2/ or /InfinityBox/BEST/ folder

i never used sharing tool



https://mega.nz/file/ENNTjYra#lB3O5c...ORu1trXqzyVImQ
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 00:53.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.27125 seconds with 9 queries

SEO by vBSEO