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01-18-2022, 17:58
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| Junior Member Join Date: Jun 2013
Posts: 13
Member: 1956406 Status: Offline Sonork: 1985 Thanks Meter: 0 | Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0001241A21344082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): F6BA241A Firmware version: 0145.02 === Started: 1/18/2022 8:56:12 AM === Connecting to server... Connection successfully established Checking client version... Client is up-to-date Checking Box/Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0007] Not translated. Update this software to latest version! |
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01-18-2022, 19:17
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| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,544 | Quote:
Hello, Your dongle support period is expired 2020-Aug-16 You can use previous software versions unlimited. If you want to use latest software updates you should renew support. Contact to any seller https://infinity-box.com/buy/ Send your dongle S/N to seller Order [CM2] support renew for 1 or 2 years How to check support period - https://infinity-box.com/doc/?r=17 | |
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01-20-2022, 12:50
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| Freak Poster  Join Date: Jan 2019 Location: Pakistan , China
Posts: 225
Member: 2891296 Status: Offline Sonork: 100-1616786 Thanks Meter: 157 | Username: 0011C80290 ==> Scan F:\Devices_Software\CM2 infinity_Data\DongleManager\ for report.log ==> Scan c:\InfinityBox\ for report.log ==> Scan c:\Program Files\ for report.log ==> Scan c:\Program Files (x86)\ for report.log Found files: 0 ==> Scan F:\Devices_Software\CM2 infinity_Data\DongleManager\ for *.ibin.log ==> Scan c:\InfinityBox\ for *.ibin.log ==> Scan c:\Program Files\ for *.ibin.log ==> Scan c:\Program Files (x86)\ for *.ibin.log Found files: 0 ==> Scan F:\Devices_Software\CM2 infinity_Data\DongleManager\ for fault.bin ==> Scan c:\InfinityBox\ for fault.bin ==> Scan c:\Program Files\ for fault.bin ==> Scan c:\Program Files (x86)\ for fault.bin Found files: 0 No reports found |
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01-20-2022, 13:11
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| Product Supporter Join Date: Jun 2009 Location: private
Posts: 37,034
Member: 1043909 Status: Offline Thanks Meter: 61,455 | Quote:
1. Read this https://infinity-box.com/legal/eula/ 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software 3. Reboot PC Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle! 4. Update dongle firmware with Infinity DongleManager | |
| The Following User Says Thank You to YellowBoss For This Useful Post: |
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01-21-2022, 21:55
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| Major Poster Join Date: Jun 2020 Location: Malawi Age: 36
Posts: 47
Member: 2959226 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.89 [21/01/2022 20:27:34] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000BAA821F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 2F23BAA8 Firmware version: 0150.02 === Started: 21/01/2022 20:27:35 === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Do you want to report an issue to Support? |
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01-21-2022, 22:47
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| Product Supporter Join Date: Jun 2009 Location: private
Posts: 37,034
Member: 1043909 Status: Offline Thanks Meter: 61,455 | Quote:
1. Read this https://infinity-box.com/legal/eula/ 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software 3. Reboot PC Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle! 4. Update dongle firmware with Infinity DongleManager | |
| The Following User Says Thank You to YellowBoss For This Useful Post: |
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01-24-2022, 17:54
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| Freak Poster Join Date: Apr 2008 Location: canada
Posts: 259
Member: 757272 Status: Offline Thanks Meter: 36 | === DongleManager [Infinity] v1.89 [1/24/2022 11:53:27 AM] === Box/Dongle type selected: Infinity [BEST] Card-Reader: FT SCR2000 0 HWID: 0101699154884812 === Started: 1/24/2022 11:53:27 AM === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 |
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01-24-2022, 19:18
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| Junior Member Join Date: Apr 2018 Location: Egypt Age: 26
Posts: 25
Member: 2828575 Status: Offline Thanks Meter: 6 | === DongleManager [Infinity] v1.89 [1/24/2022 8:16:11 PM] === Box/Dongle type selected: Infinity [BEST] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0102A18320281292 Box/Dongle found: Infinity [BEST] Reading... Serial No (S/N): D632A183 Firmware version: 0122.02 === Started: 1/24/2022 8:16:12 PM === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Do you want to report an issue to Support? |
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01-25-2022, 01:00
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| Product Supporter Join Date: Jun 2009 Location: private
Posts: 37,034
Member: 1043909 Status: Offline Thanks Meter: 61,455 | Quote:
This Smart-Card is not an Infinity Smart-Card - Disconnect all other Boxes and Dongles from PC - Connect ONLY one Infinity Box/Dongle to PC | |
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01-25-2022, 01:00
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| Product Supporter Join Date: Jun 2009 Location: private
Posts: 37,034
Member: 1043909 Status: Offline Thanks Meter: 61,455 | Quote:
1. Read this https://infinity-box.com/legal/eula/ 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software 3. Reboot PC Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle! 4. Update dongle firmware with Infinity DongleManager | |
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02-10-2022, 20:45
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| No Life Poster   Join Date: Jun 2006 Location: united states
Posts: 548
Member: 296215 Status: Offline Thanks Meter: 57 | card error.... === DongleManager [Infinity] v1.89 [2/10/2022 2:45:26 PM] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00042832FF021982 Box/Dongle found: Infinity-Box/Dongle [CM2] Serial No (S/N): 14682832 Firmware version: 0112.02 "UK Edition" status: On Last launched Application: 001F v.0304 Username: 0014682832 ==> Scan c:\users\ffhfo\downloads\donglemanager\ for report.log ==> Scan c:\InfinityBox\ for report.log ==> Scan c:\Program Files\ for report.log ==> Scan c:\Program Files (x86)\ for report.log Found files: 0 ==> Scan c:\users\ffhfo\downloads\donglemanager\ for *.ibin.log ==> Scan c:\InfinityBox\ for *.ibin.log ==> Scan c:\Program Files\ for *.ibin.log ==> Scan c:\Program Files (x86)\ for *.ibin.log Found files: 0 ==> Scan c:\users\ffhfo\downloads\donglemanager\ for fault.bin ==> Scan c:\InfinityBox\ for fault.bin ==> Scan c:\Program Files\ for fault.bin ==> Scan c:\Program Files (x86)\ for fault.bin Found files: 0 No reports found |
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02-10-2022, 20:54
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| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,544 | Quote:
This card is damaged and can not be updated any more. You can use it but with very old CM software only. THis card is in broken state sinse year 2010 or something like that | |
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02-11-2022, 07:13
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| No Life Poster  Join Date: Nov 2008 Location: RVIII
Posts: 11,772
Member: 890926 Status: Offline Thanks Meter: 2,088 | Error login at IOS Support, 2 yrs new support activation, whats the problem? Code: Wrong username or password Code: === DongleManager [Infinity] v1.89 [2/11/2022 1:31:06 PM] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00001D0721F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Serial No (S/N): 33171D07 Firmware version: 0152.02 => Online Service: Br, xerraco |
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02-11-2022, 14:37
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| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,544 | Quote:
You forgot your Infinity account password. See info here https://infinity-box.com/service/ Reset password here - https://infinity-box.com/?r=17 | |
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02-13-2022, 09:48
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| No Life Poster  Join Date: Feb 2017 Location: Quelimane Mz Age: 27
Posts: 2,235
Member: 2680008 Status: Offline Thanks Meter: 1,660  |  my client got dongle locked due to suspicious activities but already warning him about forbidden apps! === DongleManager [Infinity] v1.88 [13/02/2022 08:30:24] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000007E023604082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 4FD307E0 Firmware version: 0152.02 === Started: 13/02/2022 08:30:26 === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Do you want to report an issue to Support? No |
| The Following User Says Thank You to yuranc8 For This Useful Post: |
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