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02-27-2022, 18:01
| #181 (permalink) | |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Please also read this instruction and send it to all your customers: How to use Infinity CM2 or [BEST] Dongle with usb/network/remote Sharing and Debuggers or similar tools Also you can post your contacts here https://forum.gsmhosting.com/vbb/f29...stock-1976320/ | |
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02-27-2022, 18:27
| #182 (permalink) |
| Crazy Poster  Join Date: Dec 2016 Age: 36
Posts: 52
Member: 2661439 Status: Offline Thanks Meter: 16 | please help me , i renew 2 year , but card dont update frimware === DongleManager [Infinity] v1.88 [2/28/2022 12:16:15 AM] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00007BDC13114082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 769E7BDC Firmware version: 0151.02 === Started: 2/28/2022 12:16:17 AM === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Do you want to report an issue to Support? No |
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02-27-2022, 23:46
| #183 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Do you still have a problem? | |
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03-06-2022, 17:22
| #184 (permalink) |
| Junior Member Join Date: Dec 2016 Location: Morocco
Posts: 6
Member: 2656047 Status: Offline Thanks Meter: 0 | I have this problem in my cm2 === DongleManager [Infinity] v1.89 [3/5/2022 8:54:57 PM] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000019F318164082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 3A8519F3 Firmware version: 0137.02 === Started: 3/5/2022 8:54:58 PM === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0006] Your account is temporary suspended. See more in log file |
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03-06-2022, 18:37
| #185 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Do not update card with the same reader! Make as per my instruction otherwise you can kill card. | |
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03-12-2022, 10:08
| #186 (permalink) |
| Freak Poster Join Date: Sep 2008 Location: quetta
Posts: 228
Member: 855330 Status: Offline Thanks Meter: 14  | = [12-03-2022 13:37:41 C:\Users\ahmad\Downloads\Compressed\DongleManager_ 5\DongleManager.exe] === Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles === DongleManager [Infinity] v1.89 [3/12/2022 1:37:44 PM] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0109656A24881292 Box/Dongle found: Infinity-Box/Dongle [CM2] Serial No (S/N): D199656A Firmware version: 0151.02 Box/Dongle misconfiguration Diagnostic code: 30 "UK Edition" status: Off Last launched Application: 0030 v.0151 => Activations: - 00: Infinity-Box/Dongle [CM2] v0151 => Options: - Infinity-Box/Dongle [CM2] Smart-Card update process may takes up to 4-5 minutes Software may seem hanging but DO NOT close or terminate application, just let the process to be finished - Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles - Disable Antivirus and Firewall - DO NOT interrupt process even if you think that software freez! === DongleManager [Infinity] v1.89 [3/12/2022 1:37:48 PM] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0109656A24881292 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): D199656A Firmware version: 0151.02 === Started: 3/12/2022 1:37:49 PM === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Do you want to report an issue to Support? Yes Box/Dongle type selected: Infinity-Box/Dongle [CM2] Box/Dongle misconfiguration Diagnostic code: 30 Username: 00D199656A ==> Scan C:\Users\ahmad\Downloads\Compressed\DongleManager_ 5\ for report.log ==> Scan c:\InfinityBox\ for report.log ==> Scan c:\Program Files\ for report.log ==> Scan d:\Program Files\ for report.log ==> Scan c:\Program Files (x86)\ for report.log ==> Scan d:\Program Files (x86)\ for report.log Found files: 0 ==> Scan C:\Users\ahmad\Downloads\Compressed\DongleManager_ 5\ for *.ibin.log ==> Scan c:\InfinityBox\ for *.ibin.log ==> Scan c:\Program Files\ for *.ibin.log ==> Scan d:\Program Files\ for *.ibin.log ==> Scan c:\Program Files (x86)\ for *.ibin.log ==> Scan d:\Program Files (x86)\ for *.ibin.log Found files: 0 ==> Scan C:\Users\ahmad\Downloads\Compressed\DongleManager_ 5\ for fault.bin ==> Scan c:\InfinityBox\ for fault.bin ==> Scan c:\Program Files\ for fault.bin ==> Scan d:\Program Files\ for fault.bin ==> Scan c:\Program Files (x86)\ for fault.bin ==> Scan d:\Program Files (x86)\ for fault.bin Found files: 0 No reports found |
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03-12-2022, 10:33
| #187 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Update dongle firmware now with Infinity DongleManager, it should be Ok | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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03-28-2022, 02:36
| #189 (permalink) |
| Freak Poster Join Date: Jun 2014 Location: Ghana - Mozano
Posts: 114
Member: 2203321 Status: Offline Thanks Meter: 46 | Infinity Best and CM2 Card Issues === DongleManager [Infinity] v1.89 [28/03/2022 1:29:21 am] === Searching... Card-Reader: Generic USB Smart Card Reader 0 HWID: 0105657524881292 Box/Dongle found: Infinity [BEST] Reading... Serial No (S/N): F9DF6575 Firmware version: 0122.02 === Started: 28/03/2022 1:29:22 am === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Disconnected Do you want to report an issue to Support? No === DongleManager [Infinity] v1.80 [28/03/2022 1:21:15] === Box/Dongle type selected: [BEST] Card-Reader: Generic USB Smart Card Reader 0 HWID: 0105657524881292 Box/Dongle found: [BEST] Reading... Serial No (S/N): F9DF6575 Firmware version: 0122.02 === Process started: 28/03/2022 1:21:17 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Disconnected Please kindly resolve the problem for me. |
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03-28-2022, 09:37
| #190 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Use FREE repair method now https://infinity-box.com/?r=100184 | |
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03-31-2022, 12:14
| #191 (permalink) |
| Insane Poster Join Date: May 2011
Posts: 78
Member: 1577297 Status: Offline Thanks Meter: 2 | hi sir, i bought CM2 activation. tried to update my smart card but faild. i can not do anything at moment. even can not detect my smart card. can you help? === [31-03-2022 10:52:10 C:\Users\User\AppData\Local\Temp\360zip$Temp\360$0 \DongleManager.exe] === Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles === DongleManager [Infinity] v1.90 [31/03/2022 10:52:14] === Searching... Smart-Card can't be found: Card with specified AID is not found === DongleManager [Infinity] v1.90 [31/03/2022 10:52:26] === Searching... Card-Reader: FT SCR2000 0 HWID: 01086B7C147D1292 Box/Dongle found: Infinity [BEST] Serial No (S/N): 6AC76B7C Firmware version: 0122.02 "UK Edition" status: Off Last launched Application: 0031 v.0122 => Activations: - 03: Infinity [BEST] v0122 => Options: - Infinity [BEST] Smart-Card update process may takes up to 4-5 minutes Software may seem hanging but DO NOT close or terminate application, just let the process to be finished - Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles - Disable Antivirus and Firewall - DO NOT interrupt process even if you think that software freez! === DongleManager [Infinity] v1.90 [31/03/2022 10:52:50] === Box/Dongle type selected: Infinity [BEST] Card-Reader: FT SCR2000 0 HWID: 01086B7C147D1292 Box/Dongle found: Infinity [BEST] Reading... Serial No (S/N): 6AC76B7C Firmware version: 0122.02 === Started: 31/03/2022 10:52:52 === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured Ok Updating... Wait 4-5 minutes, DO NOT disconnect Smart-Card Card returned error: 0000 at 4405/10460 Error upgrading applets: Card returned error: 0000 at 4405/10460 Disconnected Smart-Card update process may takes up to 4-5 minutes Software may seem hanging but DO NOT close or terminate application, just let the process to be finished - Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles - Disable Antivirus and Firewall - DO NOT interrupt process even if you think that software freez! Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles === DongleManager [Infinity] v1.90 [31/03/2022 10:57:28] === Searching... Card-Reader: FT SCR2000 0 HWID: 01086B7C147D1292 Box/Dongle is not found |
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03-31-2022, 19:03
| #192 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
you have two issues, you must solve it one-by-one ================================ 1. you must contact to your seller you ordered wrong product "1 year support" is not for your [BEST] you should order "CM2 activation for [BEST]" for your [BEST] Dongle 6AC76B7C ================================ 2. you should install card-reader drivers 1. Install REQUIRED Card-Reader Drivers - https://infinity-box.com/?r=6 - Drivers: CardReader_Fetian_FT2K.7z - Instruction: How_to_update_FT_SCR2000_CardReader_drivers.pdf Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 2. Update dongle with Infinity DongleManager OR 1. Insert Infinity Smart-Card into another Card-Reader (dongle or box) 2. Update dongle with Infinity DongleManager | |
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04-02-2022, 17:26
| #193 (permalink) |
| Major Poster Join Date: May 2007 Location: Ukraine Age: 42
Posts: 44
Member: 507202 Status: Offline Thanks Meter: 3 | help solve the problem, my dongle was blocked, I tried it on different computers, I don’t have programs for remote use, but many programs from different manufacturers are installed to work with to repair phone software. === DongleManager [Infinity] v1.90 [02.04.2022 13:53:01] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0106A66718571292 Box/Dongle found: Infinity [BEST] Reading... Serial No (S/N): F917A667 Firmware version: 0122.02 === Started: 02.04.2022 13:53:02 === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer: [0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Do you want to report an issue to Support? No I checked all the programs and found nothing related to a possible blockage, only 1 my visual studio program and the iphone serial number repair program are suspect. |
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04-07-2022, 15:07
| #194 (permalink) | |
| Insane Poster Join Date: May 2011
Posts: 78
Member: 1577297 Status: Offline Thanks Meter: 2 | Quote:
=== [07-04-2022 12:36:11 C:\Users\User\Pictures\DongleManager\DongleManager .exe] === Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles Smart-Card update process may takes up to 4-5 minutes Software may seem hanging but DO NOT close or terminate application, just let the process to be finished - Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles - Disable Antivirus and Firewall - DO NOT interrupt process even if you think that software freez! === DongleManager [Infinity] v1.90 [07/04/2022 12:36:19] === Searching... Smart-Card can't be found: Card with specified AID is not found Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles === DongleManager [Infinity] v1.90 [07/04/2022 12:36:35] === Searching... Smart-Card can't be found: Card with specified AID is not found === DongleManager [Infinity] v1.90 [07/04/2022 12:36:51] === Searching... Smart-Card can't be found: Card with specified AID is not found Smart-Card update process may takes up to 4-5 minutes Software may seem hanging but DO NOT close or terminate application, just let the process to be finished - Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles - Disable Antivirus and Firewall - DO NOT interrupt process even if you think that software freez! === DongleManager [Infinity] v1.90 [07/04/2022 12:41:11] === Searching... Card-Reader: FT SCR2000 0 HWID: 01086B7C147D1292 Token Type: Infinity [BEST] === DongleManager [Infinity] v1.90 [07/04/2022 12:41:23] === Box/Dongle type selected: Infinity [BEST] Card-Reader: FT SCR2000 0 HWID: 01086B7C147D1292 === Started: 07/04/2022 12:41:23 === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured Ok Updating... Wait 4-5 minutes, DO NOT disconnect Smart-Card Card returned error: 0000 at 29/9760 Error upgrading applets: Card returned error: 0000 at 29/9760 Disconnected Box/Dongle type selected: Infinity [BEST] Smart-Card can't be found: Card with specified AID is not found Username is wrong. Enter? Yes Enter your IOS Username 07-04-2022 13:20:02 Username: 036AC76B7C ==> Scan C:\Users\User\Pictures\DongleManager\ for report.log ==> Scan c:\InfinityBox\ for report.log ==> Scan c:\Program Files\ for report.log ==> Scan d:\Program Files\ for report.log ==> Scan c:\Program Files (x86)\ for report.log Found files: 0 ==> Scan C:\Users\User\Pictures\DongleManager\ for *.ibin.log ==> Scan c:\InfinityBox\ for *.ibin.log ==> Scan c:\Program Files\ for *.ibin.log ==> Scan d:\Program Files\ for *.ibin.log ==> Scan c:\Program Files (x86)\ for *.ibin.log Found files: 0 ==> Scan C:\Users\User\Pictures\DongleManager\ for fault.bin ==> Scan c:\InfinityBox\ for fault.bin ==> Scan c:\Program Files\ for fault.bin ==> Scan d:\Program Files\ for fault.bin ==> Scan c:\Program Files (x86)\ for fault.bin Found files: 0 No reports found Smart-Card update process may takes up to 4-5 minutes Software may seem hanging but DO NOT close or terminate application, just let the process to be finished - Connect Infinity Box/Dongle to PC and DISCONNECT all other Boxes/Dongles - Disable Antivirus and Firewall - DO NOT interrupt process even if you think that software freez! === DongleManager [Infinity] v1.90 [07/04/2022 13:29:46] === Box/Dongle type selected: Infinity [BEST] Card-Reader: FT SCR2000 0 HWID: 01086B7C147D1292 === Started: 07/04/2022 13:29:47 === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured Ok Updating... Wait 4-5 minutes, DO NOT disconnect Smart-Card Card returned error: 0000 at 116/9760 Error upgrading applets: Card returned error: 0000 at 116/9760 Disconnected === DongleManager [Infinity] v1.90 [07/04/2022 13:30:17] === Box/Dongle type selected: Infinity [BEST] Smart-Card can't be found: Card with specified AID is not found === DongleManager [Infinity] v1.90 [07/04/2022 13:50:36] === Box/Dongle type selected: Infinity [BEST] Card-Reader: FT SCR2000 0 HWID: 01086B7C147D1292 === Started: 07/04/2022 13:50:37 === Connecting to server... Connection successfully established Checking DongleManager version... DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured Ok Updating... Wait 4-5 minutes, DO NOT disconnect Smart-Card Card returned error: 0000 at 29/9760 Error upgrading applets: Card returned error: 0000 at 29/9760 Disconnected | |
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04-07-2022, 15:25
| #195 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Install REQUIRED Card-Reader Drivers - https://infinity-box.com/?r=6 - Drivers: CardReader_Fetian_FT2K.7z - Instruction: How_to_update_FT_SCR2000_CardReader_drivers.pdf Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 2. Update dongle with Infinity DongleManager OR 1. Insert Infinity Smart-Card into another Card-Reader (dongle or box) 2. Update dongle with Infinity DongleManager | |
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