Smart-Card/Dongle/Box update fixes and solutions

[djamel34]

hi
Problem with the Paste Drivers Dongle on Windows 10

[YellowBoss]

Originally Posted by djamel34

hi
Problem with the Paste Drivers Dongle on Windows 10

Hello,
What is your dongle (card-reader) name?
you can check it with usb-device-viewer.7z

[abo3mr]

I got issue with my dongle
when i try update i get this error

=== DongleManager [Infinity] v1.94 [4/10/2025 8:41:34 PM] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0007885B18201292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): E307885B
Firmware version: 0160.02
=== Started: 4/10/2025 8:41:34 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Do you want to report an issue to Support?
No

when i try report&fix i get no fault

Box/Dongle type selected: Infinity [BEST]
Box/Dongle misconfiguration
Diagnostic code: 62
10-04-2025 20:44:28
Username: 03E307885B
==> Search for "fault.bin" in C:\Users\HP\Desktop\DongleManager\
==> Search for "fault.bin" in c:\InfinityBox\
==> Search for "fault.bin" in c:\Program Files\
==> Search for "fault.bin" in c:\Program Files (x86)\
Found files: 0
No reports found

[modritch]

=== DongleManager [Infinity] v1.94 [12/04/2025 16:05:33] ===
Searching...
Card-Reader: Alcorlink USB Smart Card Reader 0
HWID:
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): CDA94380
Firmware version: 0165.02
=== Started: 12/04/2025 16:05:35 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Do you want to report an issue to Support?
No

[modritch]

https://ibb.co/Pz60mppR

https://ibb.co/2xSF3H3

[InfinitySupport]

Originally Posted by abo3mr

I got issue with my dongle
when i try update i get this error


when i try report&fix i get no fault

How to use Infinity CM2 and [BEST] Dongle with sharing and debug tools - https://infinity-box.com/?r=100174

[InfinitySupport]

Originally Posted by modritch

=== DongleManager [Infinity] v1.94 [12/04/2025 16:05:33] ===
Searching...
Card-Reader: Alcorlink USB Smart Card Reader 0
HWID:
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): CDA94380
Firmware version: 0165.02
=== Started: 12/04/2025 16:05:35 ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://infinity-box.com/?r=2
Do you want to report an issue to Support?
No

How to use Infinity CM2 and [BEST] Dongle with sharing and debug tools - https://infinity-box.com/?r=100174