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08-07-2020, 02:33 | #166 (permalink) |
Junior Member Join Date: May 2017 Location: cotabato city
Posts: 9
Member: 2721187 Status: Offline Sonork: [email protected] Thanks Meter: 1 | |
08-07-2020, 09:19 | #167 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Dear Sir, I have prepared important steps for you ! STEP 1: connect dongle to your PC usb port STEP 2: wait 2 minutes, do not make anything STEP 3: download DongleManager software https://www.infinity-box.com/support/?s=7 STEP 4: run DongleManager and read your dongle S/N STEP 5: copy/paste text here What is your result ? |
The Following 2 Users Say Thank You to YellowBoss For This Useful Post: |
08-07-2020, 10:41 | #168 (permalink) |
Junior Member Join Date: Jun 2009
Posts: 15
Member: 1044366 Status: Offline Thanks Meter: 3 | === DongleManager [Infinity] v1.80 [8/7/2020 15:09:06] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00038FD600001942 === Process started: 8/7/2020 15:09:06 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 gatting error pleas help Infinity team |
08-07-2020, 16:47 | #169 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
Update it once again now. | |
The Following User Says Thank You to YellowBoss For This Useful Post: |
08-08-2020, 04:09 | #170 (permalink) |
Junior Member Join Date: Dec 2017 Location: Bangladesh
Posts: 36
Member: 2788489 Status: Offline Sonork: 1000000.1000 Thanks Meter: 36 | === DongleManager [Infinity] v1.80 [8/8/2020 8:12:06] === Searching... Card-Reader: GsmEasy S-Reader 0 HWID: 00011B9A212B4082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 253D1B9A Firmware version: 0144.02 Box/Dongle misconfiguration Diagnostic code: 7F "UK Edition" status: Off Last launched Application: 0032 v.0144 => Activations: - 00: Infinity-Box/Dongle v0144 => Options: - Infinity-Box/Dongle |
08-08-2020, 09:55 | #171 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
do not use camtasia at the same time with Infinity now update dongle firmware with DongleManager | |
08-08-2020, 16:37 | #174 (permalink) |
Junior Member Join Date: Feb 2013
Posts: 5
Member: 1886195 Status: Offline Thanks Meter: 0 | Good Evening Seniors, I Have Problem Updating my infinity dongle firmware. When i click update firmware, give's me the error listed below "=== DongleManager [Infinity] v1.80 [8/8/2020 20:24:27] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000255917B14082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 5D102559 Firmware version: 0143.02 === Process started: 8/8/2020 20:24:29 === Connecting to server Server connection successfully established Checking DongleManager version... Version check error: Invalid class" I have installed updated CM2-MTK V2.14 then ran it but software said me that firmware version is outdated. Then I tried to update dongle firmware and got that error. Please help me to solve this problem. |
08-08-2020, 16:58 | #175 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
use 7-zip and unpack DongleManager to folder ! After that run DongleManager.exe and update dongle firmware What is the results ? | |
08-08-2020, 17:04 | #176 (permalink) |
Junior Member Join Date: Jun 2020 Location: kampala
Posts: 1
Member: 2960365 Status: Offline Thanks Meter: 0 | === DongleManager [Infinity] v1.80 [8/8/2020 8:52:54] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00004A95176D4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 58504A95 Firmware version: 0137.02 === Process started: 8/8/2020 8:52:55 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! need help |
08-08-2020, 17:28 | #177 (permalink) |
Junior Member Join Date: Feb 2013
Posts: 5
Member: 1886195 Status: Offline Thanks Meter: 0 | Thanks for the response but same error after trying what you said. === DongleManager [Infinity] v1.80 [8/8/2020 21:27:36] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000255917B14082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 5D102559 Firmware version: 0143.02 === Process started: 8/8/2020 21:27:38 === Connecting to server Server connection successfully established Checking DongleManager version... Version check error: Invalid class Disconnected |
08-08-2020, 19:57 | #178 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
Probably your dongle support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If support is expired please contact to your seller and renew support for 1 or 2 years - https://www.infinity-box.com/buy/ | |
08-08-2020, 20:01 | #179 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
Result ? | |
08-10-2020, 06:46 | #180 (permalink) | |
Junior Member Join Date: Feb 2013
Posts: 5
Member: 1886195 Status: Offline Thanks Meter: 0 | Quote:
=== DongleManager [Infinity] v1.80 [8/10/2020 10:45:06] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000255917B14082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 5D102559 Firmware version: 0143.02 === Process started: 8/10/2020 10:45:07 === Connecting to server Server connection successfully established Checking DongleManager version... Version check error: Invalid class Disconnected | |
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