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Old 12-16-2020, 01:16   #166 (permalink)
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Quote:
Originally Posted by issam2007 View Post
Sorry, I have slow internet
When updating the update stops in half

== DongleManager [Infinity] v1.80 [16/12/2020 00:59:30] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 01099169147D1292
=== Process started: 16/12/2020 00:59:31 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2
Hello,

- Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6
File with Drivers: CardReader_Fetian_FT2K.7z
File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
- Run Infinity DongleManager
- Update Dongle firmware


Alternative method:
- Insert Infinity Smart-Card into another Card-Reader (f.e. another dongle or box). Good result for today gives Alcor Card-Reader.
- Run Infinity DongleManager
- Update Dongle firmware


In case of problem DO NOT update card again but contact to support !

More info is here - https://www.infinity-box.com/support/?r=100129
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Old 12-16-2020, 07:07   #167 (permalink)
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help me please
=== DongleManager [Infinity] v1.80 [16.12.2020 10:23:30] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01017A7714D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7DC37A77
Firmware version: 0122.02
=== Process started: 16.12.2020 10:23:31 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
  Reply With Quote
Old 12-16-2020, 12:09   #168 (permalink)
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Quote:
Originally Posted by Jonibek View Post
help me please
=== DongleManager [Infinity] v1.80 [16.12.2020 10:23:30] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01017A7714D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7DC37A77
Firmware version: 0122.02
=== Process started: 16.12.2020 10:23:31 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
1. Delete fault.bin file from software folder (if you have it there)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware


Only ONE update try is allowed !
In case of problem DO NOT update card again !
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Old 12-16-2020, 12:24   #169 (permalink)
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DONGLE SAYS DONGLE MISCONFIGURATION WHEN I TRY TO OPEN SOFTWARE THIS IS INFO FROM DONGLE MANAGER === DongleManager [Infinity] v1.80 [12/15/2020 12:08:06] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000A5D7217A4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 0842A5D7
Firmware version: 0146.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0146
=> Activations:
- 00: Infinity-Box/Dongle v0146
=> Options:
- Infinity-Box/Dongle
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Old 12-16-2020, 14:00   #170 (permalink)
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Quote:
Originally Posted by sodiq120 View Post
DONGLE SAYS DONGLE MISCONFIGURATION WHEN I TRY TO OPEN SOFTWARE THIS IS INFO FROM DONGLE MANAGER === DongleManager [Infinity] v1.80 [12/15/2020 12:08:06] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000A5D7217A4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 0842A5D7
Firmware version: 0146.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0146
=> Activations:
- 00: Infinity-Box/Dongle v0146
=> Options:
- Infinity-Box/Dongle
Hi,

Reboot PC
Update dongle with DongleManager

Result ?
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Old 12-18-2020, 13:13   #171 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
as you wish...
next time do not delete file


update dongle now
Thank U sir. My dongle update success..
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Old 12-18-2020, 18:51   #172 (permalink)
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HELLO infinity team

always the same error d

=== DongleManager [Infinity] v1.80 [12/18/2020 17:24:24] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0104985920881292
=== Process started: 12/18/2020 17:24:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

-----------------------------------------------------------------------

Box/Dongle is not found
=== DongleManager [Infinity] v1.80 [12/18/2020 17:22:21] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01059E7924881292
Select Token Type: instead of Autodetect
=== DongleManager [Infinity] v1.80 [12/18/2020 17:22:25] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01059E7924881292
=== Process started: 12/18/2020 17:22:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2
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Old 12-18-2020, 19:55   #173 (permalink)
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Quote:
Originally Posted by AEK@GSM View Post
HELLO infinity team

always the same error d

=== DongleManager [Infinity] v1.80 [12/18/2020 17:24:24] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0104985920881292
=== Process started: 12/18/2020 17:24:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

-----------------------------------------------------------------------

Box/Dongle is not found
=== DongleManager [Infinity] v1.80 [12/18/2020 17:22:21] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01059E7924881292
Select Token Type: instead of Autodetect
=== DongleManager [Infinity] v1.80 [12/18/2020 17:22:25] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01059E7924881292
=== Process started: 12/18/2020 17:22:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2
please see your other thread for info
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Old 12-19-2020, 01:37   #174 (permalink)
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=== DongleManager [Infinity] v1.80 [12/19/2020 7:36:31] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 01027C7620281292
Box/Dongle is not found
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Old 12-19-2020, 01:49   #175 (permalink)
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Quote:
Originally Posted by wutangclan33 View Post
=== DongleManager [Infinity] v1.80 [12/19/2020 7:36:31] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 01027C7620281292
Box/Dongle is not found
Hello,

- Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6
File with Drivers: CardReader_Fetian_FT2K.7z
File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
- Run Infinity DongleManager
- Update Dongle firmware


Alternative method:
- Insert Infinity Smart-Card into another Card-Reader (f.e. another dongle or box). Good result for today gives Alcor Card-Reader.
- Run Infinity DongleManager
- Update Dongle firmware


In case of problem DO NOT update card again but contact to support !

More info is here - https://www.infinity-box.com/support/?r=100129
  Reply With Quote
Old 12-19-2020, 17:23   #176 (permalink)
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== DongleManager [Infinity] v1.80 [19/12/2020 19:21:21] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00043A0DFF021982
=== Process started: 19/12/2020 19:21:21 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2
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Old 12-19-2020, 18:18   #177 (permalink)
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Quote:
Originally Posted by musmylgsm View Post
== DongleManager [Infinity] v1.80 [19/12/2020 19:21:21] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00043A0DFF021982
=== Process started: 19/12/2020 19:21:21 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2
Hello,

Run DongleManager - https://www.infinity-box.com/support/?r=5
Update Dongle firmware now

Only ONE update try is allowed !
In case of problem DO NOT update card again !
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Old 12-20-2020, 11:11   #178 (permalink)
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=== DongleManager [Infinity] v1.80 [20/12/2020 17:11:21] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0001074F13114082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 9835074F
Firmware version: 0146.02
=== Process started: 20/12/2020 17:11:22 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
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Old 12-20-2020, 11:38   #179 (permalink)
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Quote:
Originally Posted by teerapol View Post
=== DongleManager [Infinity] v1.80 [20/12/2020 17:11:21] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0001074F13114082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 9835074F
Firmware version: 0146.02
=== Process started: 20/12/2020 17:11:22 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Hello,

Read NOTE here - https://www.infinity-box.com/support/?s=2
Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

Next steps:
- Delete fault.bin file from software folder (if you have it there)
- Run DongleManager
- Update Dongle firmware
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Old 12-20-2020, 12:04   #180 (permalink)
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=== DongleManager [Infinity] v1.80 [20/12/2020 18:03:49] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00005E2E0EFE4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): BC655E2E
Firmware version: 0146.02
=== Process started: 20/12/2020 18:03:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
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