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12-16-2020, 01:16 | #166 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,531 | Quote:
- Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6 File with Drivers: CardReader_Fetian_FT2K.7z File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 - Run Infinity DongleManager - Update Dongle firmware Alternative method: - Insert Infinity Smart-Card into another Card-Reader (f.e. another dongle or box). Good result for today gives Alcor Card-Reader. - Run Infinity DongleManager - Update Dongle firmware In case of problem DO NOT update card again but contact to support ! More info is here - https://www.infinity-box.com/support/?r=100129 | |
12-16-2020, 07:07 | #167 (permalink) |
Junior Member Join Date: Nov 2013
Posts: 1
Member: 2073686 Status: Offline Thanks Meter: 0 | help me please === DongleManager [Infinity] v1.80 [16.12.2020 10:23:30] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 01017A7714D11292 Box/Dongle found: [BEST] Reading... Serial No (S/N): 7DC37A77 Firmware version: 0122.02 === Process started: 16.12.2020 10:23:31 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. |
12-16-2020, 12:09 | #168 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,531 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: 1. Delete fault.bin file from software folder (if you have it there) 2. Install latest Infinity software updates 3. Run DongleManager 4. Update Dongle firmware Only ONE update try is allowed ! In case of problem DO NOT update card again ! | |
The Following User Says Thank You to InfinityHelp For This Useful Post: |
12-16-2020, 12:24 | #169 (permalink) |
Insane Poster Join Date: Nov 2015 Location: Nigeria
Posts: 65
Member: 2491104 Status: Offline Thanks Meter: 15 | DONGLE SAYS DONGLE MISCONFIGURATION WHEN I TRY TO OPEN SOFTWARE THIS IS INFO FROM DONGLE MANAGER === DongleManager [Infinity] v1.80 [12/15/2020 12:08:06] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000A5D7217A4082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 0842A5D7 Firmware version: 0146.02 Box/Dongle misconfiguration Diagnostic code: 70 "UK Edition" status: Off Last launched Application: 0030 v.0146 => Activations: - 00: Infinity-Box/Dongle v0146 => Options: - Infinity-Box/Dongle |
12-16-2020, 14:00 | #170 (permalink) | |
Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,531 | Quote:
Reboot PC Update dongle with DongleManager Result ? | |
12-18-2020, 18:51 | #172 (permalink) |
Freak Poster Join Date: May 2013 Location: algeria
Posts: 173
Member: 1933548 Status: Offline Thanks Meter: 19 | HELLO infinity team always the same error d === DongleManager [Infinity] v1.80 [12/18/2020 17:24:24] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0104985920881292 === Process started: 12/18/2020 17:24:25 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 ----------------------------------------------------------------------- Box/Dongle is not found === DongleManager [Infinity] v1.80 [12/18/2020 17:22:21] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 01059E7924881292 Select Token Type: instead of Autodetect === DongleManager [Infinity] v1.80 [12/18/2020 17:22:25] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 01059E7924881292 === Process started: 12/18/2020 17:22:25 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 |
12-18-2020, 19:55 | #173 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
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12-19-2020, 01:37 | #174 (permalink) |
No Life Poster Join Date: Jul 2011 Location: dunia antah berantah
Posts: 605
Member: 1616754 Status: Offline Thanks Meter: 245 | === DongleManager [Infinity] v1.80 [12/19/2020 7:36:31] === Searching... Card-Reader: FT SCR2000 0 HWID: 01027C7620281292 Box/Dongle is not found |
12-19-2020, 01:49 | #175 (permalink) | |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,229 | Quote:
- Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6 File with Drivers: CardReader_Fetian_FT2K.7z File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 - Run Infinity DongleManager - Update Dongle firmware Alternative method: - Insert Infinity Smart-Card into another Card-Reader (f.e. another dongle or box). Good result for today gives Alcor Card-Reader. - Run Infinity DongleManager - Update Dongle firmware In case of problem DO NOT update card again but contact to support ! More info is here - https://www.infinity-box.com/support/?r=100129 | |
12-19-2020, 17:23 | #176 (permalink) |
Major Poster Join Date: May 2014
Posts: 43
Member: 2178983 Status: Offline Thanks Meter: 0 | == DongleManager [Infinity] v1.80 [19/12/2020 19:21:21] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00043A0DFF021982 === Process started: 19/12/2020 19:21:21 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 |
12-19-2020, 18:18 | #177 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
Run DongleManager - https://www.infinity-box.com/support/?r=5 Update Dongle firmware now Only ONE update try is allowed ! In case of problem DO NOT update card again ! | |
The Following User Says Thank You to YellowBoss For This Useful Post: |
12-20-2020, 11:11 | #178 (permalink) |
Junior Member Join Date: Jul 2013 Location: ไทย
Posts: 38
Member: 1970395 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.80 [20/12/2020 17:11:21] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0001074F13114082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 9835074F Firmware version: 0146.02 === Process started: 20/12/2020 17:11:22 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
12-20-2020, 11:38 | #179 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
Read NOTE here - https://www.infinity-box.com/support/?s=2 Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software. Next steps: - Delete fault.bin file from software folder (if you have it there) - Run DongleManager - Update Dongle firmware | |
12-20-2020, 12:04 | #180 (permalink) |
Junior Member Join Date: Jul 2013 Location: ไทย
Posts: 38
Member: 1970395 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.80 [20/12/2020 18:03:49] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00005E2E0EFE4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): BC655E2E Firmware version: 0146.02 === Process started: 20/12/2020 18:03:50 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 |
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