Smart-Card/Dongle/Box update problem and solutions

[InfinitySupport]

Originally Posted by Amin0092

Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000A6D4217A4082
=== Process started: 12/24/2020 16:44:47 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

Install card-readers drivers for your dongle https://www.infinity-box.com/support/?s=2


And update dongle after that ONLY ONCE !
Result ?

[InfinitySupport]

Originally Posted by silivriserdar

=== DongleManager [Infinity] v1.80 [24.12.2020 15:48:55] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000057BB00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 4B1E57BB
Firmware version: 0143.02
=== Process started: 24.12.2020 15:48:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

Please upload file fault.bin to mega.nz and post link here.
File is in /InfinityBox/CM2MT2/ or in /InfinityBox/CM2SP2/ folder

[silivriserdar]

Originally Posted by InfinitySupport

Hello,

Please upload file fault.bin to mega.nz and post link here.
File is in /InfinityBox/CM2MT2/ or in /InfinityBox/CM2SP2/ folder

https://mega.nz/file/bw5TUAgb#1_BzUE...0TfaxtySOUor0s

[InfinitySupport]

Originally Posted by silivriserdar

https://mega.nz/file/bw5TUAgb#1_BzUE...0TfaxtySOUor0s

What was the reason to use protocol tracer with Infinity software ?

\program files (x86)\httpdebuggerpro\httpdebuggersvc.exe

[silivriserdar]

Originally Posted by InfinitySupport

What was the reason to use protocol tracer with Infinity software ?

\program files (x86)\httpdebuggerpro\httpdebuggersvc.exe

I am not aware that the service is running. my friend founded it but I have no idea what it does.

[silivriserdar]

Originally Posted by InfinitySupport

What was the reason to use protocol tracer with Infinity software ?

\program files (x86)\httpdebuggerpro\httpdebuggersvc.exe

I will be careful next time. I had just been actived new. i will be glad if you open,thx.

[InfinitySupport]

Originally Posted by silivriserdar

I will be careful next time. I had just been actived new. i will be glad if you open,thx.

Update dongle firmware with DongleManager now.
After that delete fault.bin file

[zokiro]

Visual Studio may be

Originally Posted by InfinitySupport

eft pro and z3x gives not problem like you got.
What kind of debugger do you use ?

i am a developer may be visual Studio

please !!!! i want cm2sp2 urgent

and next time i never delete fault file

[YellowBoss]

Originally Posted by zokiro

Visual Studio may be



i am a developer may be visual Studio

please !!!! i want cm2sp2 urgent

and next time i never delete fault file

Error code #62 means dongle was damaged by some kind of debug or similar tools running at your PC.
Please help us to find a solution for you.
Provide fault.bin file or try to explain what kind of crack/sniff/debug/reverse software you have used at the same time with Infinity.


Without fault.bin file and info from you we can not do anything.

[Joel_Baah]

Originally Posted by Joel_Baah

=== DongleManager [Infinity] v1.80 [24/12/2020 7:27:38] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105657524881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): F9DF6575
Firmware version: 0122.02
=== Process started: 24/12/2020 7:27:39 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

My Dongle is now working; I disabled the antivirus and upgraded the card


Check below:


=== DongleManager [Infinity] v1.80 [25/12/2020 8:57:22] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105657524881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): F9DF6575
Firmware version: 0122.02
=== Process started: 25/12/2020 8:57:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 25/12/2020 8:57:43 ===
=== DongleManager [Infinity] v1.80 [25/12/2020 8:57:43] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0105657524881292
Box/Dongle found: [BEST]
Serial No (S/N): F9DF6575
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v0146
- 03: [BEST] v0122
- 07: #7
=> Options:
- Infinity BEST
- Infinity BEST2
- Infinity SM

[Joel_Baah]

Originally Posted by zokiro

Visual Studio may be



i am a developer may be visual Studio

please !!!! i want cm2sp2 urgent

and next time i never delete fault file

Disable your antivirus and upgrade the card using DongleManager

[zokiro]

Originally Posted by YellowBoss

Error code #62 means dongle was damaged by some kind of debug or similar tools running at your PC.
Please help us to find a solution for you.
Provide fault.bin file or try to explain what kind of crack/sniff/debug/reverse software you have used at the same time with Infinity.


Without fault.bin file and info from you we can not do anything.

-visual studio 2017.
-sql server2014.
-phpstorm.
-outil de devlopment.
-Kaspersky end point 11 with officiel Activation
and i can give you an acces with teamwiver for view the problem !!!

[sattrister]

hi

=== DongleManager [Infinity] v1.80 [25.12.2020 16:51:59] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000AFEB1A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1AB4AFEB
Firmware version: 0146.02
=== Process started: 25.12.2020 16:52:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

[sattrister]

fault_bin
sorry, cant post links

[YellowBoss]

Originally Posted by zokiro

-visual studio 2017.
-sql server2014.
-phpstorm.
-outil de devlopment.
-Kaspersky end point 11 with officiel Activation
and i can give you an acces with teamwiver for view the problem !!!

restore fault.bin from recycle bin now, it is easy way to get file back.
also you can provide info what kind of debuggers was running when you used Infinity software.


You are developer, you are very very experienced man and you must understand what kind of info I am trying to get from you.
please do not tell me about kaspersky etc.


waiting