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01-13-2021, 11:14
| #241 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
- Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6 File with Drivers: CardReader_Fetian_FT2K.7z File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 - Run Infinity DongleManager - Update Dongle firmware Alternative method: - Insert Infinity Smart-Card into another Card-Reader (f.e. another dongle or box). Good result for today gives Alcor Card-Reader. - Run Infinity DongleManager - Update Dongle firmware In case of problem DO NOT update card again but contact to support ! More info is here - https://www.infinity-box.com/support/?r=100129 | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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03-17-2021, 11:48
| #242 (permalink) |
| Major Poster  Join Date: Nov 2018 Age: 38
Posts: 41
Member: 2879612 Status: Offline Sonork: SOBARO Thanks Meter: 7 | === DongleManager [Infinity] v1.81 [3/17/2021 12:41:58] === Box/Dongle type selected: Infinity [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0104686D04701292 Box/Dongle found: Infinity [BEST] Reading... Serial No (S/N): 2C19686D Firmware version: 0122.02 === Process started: 3/17/2021 12:41:59 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing check error: Server answer:[0002] Client/Server protocol packet length is invalid. Write to .. Now i get this === DongleManager [Infinity] v1.81 [3/17/2021 12:45:00] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0104686D04701292 Box/Dongle is not found Thanx in advance ! |
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03-17-2021, 14:30
| #243 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
This dongle was reported by owner as lost. Please contact to your seller to discuss. | |
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03-17-2021, 15:03
| #244 (permalink) | |
| Major Poster Join Date: Nov 2018 Age: 38
Posts: 41
Member: 2879612 Status: Offline Sonork: SOBARO Thanks Meter: 7 | Quote:
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03-17-2021, 17:18
| #245 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Please contact to support the same way as reported dongle as lost and it will be fixed same day. | |
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03-29-2021, 08:26
| #246 (permalink) |
| Junior Member Join Date: Jun 2006
Posts: 28
Member: 289669 Status: Offline Thanks Meter: 1 | === DongleManager [Infinity] v1.81 [29-Mar-21 12:08:25] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000D4BF00001942 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 7206D4BF Firmware version: 0147.02 === Process started: 29-Mar-21 12:08:29 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 Last edited by farhan_latif; 03-29-2021 at 08:27. Reason: pls help me to solve this problem |
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03-29-2021, 11:57
| #247 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Read NOTE - https://www.infinity-box.com/support/?s=2  2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software. 3. Update dongle with Infinity DongleManager.exe  4. Delete fault.bin file (if you have it in CM2 folder)  5. Run Infinity exe | |
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03-30-2021, 20:00
| #248 (permalink) |
| Major Poster Join Date: Jun 2020 Location: Malawi Age: 35
Posts: 43
Member: 2959226 Status: Offline Thanks Meter: 1 | DongleManager [Infinity] v1.81 [2021/03/29 15:55:46] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00011AD6212B4082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 27071AD6 Firmware version: 0147.02 === Process started: 2021/03/29 15:55:47 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. plz help |
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03-30-2021, 20:23
| #249 (permalink) |
| Freak Poster Join Date: Aug 2006 Location: gabon, oyem
Posts: 352
Member: 327704 Status: Offline Thanks Meter: 84  | hi team. please need help. i can't open huatool. smart card failure(4). smart-card was curropted! activated with infinity box. hua team ask me to contact infinity team |
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03-30-2021, 21:38
| #250 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
1. Read NOTE - https://www.infinity-box.com/support/?s=2 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software. 3. Update dongle with Infinity DongleManager.exe 4. Delete fault.bin file (if you have it in CM2 folder) 5. Run Infinity exe | |
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03-30-2021, 21:38
| #251 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
What is the Infinity S/N? | |
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03-31-2021, 11:28
| #254 (permalink) | |
| Freak Poster Join Date: Aug 2006 Location: gabon, oyem
Posts: 352
Member: 327704 Status: Offline Thanks Meter: 84 | Quote:
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03-31-2021, 12:53
| #255 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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