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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-25-2017, 21:23   #1606 (permalink)
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Quote:
Originally Posted by kopsa2005 View Post
=== DongleManager [Infinity] v1.70 [25/05/2017 18:41:08] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000109907CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DB660990
Firmware version: 0135.02
=== Process started: 25/05/2017 18:41:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

What is your Support Validity Date ?
How to check - http://www.infinity-box.com/doc.php?id=17


If support is expired - please contact to any seller and renew support.
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Old 05-25-2017, 21:34   #1607 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Insert Smart-Card into your "Alcor" card-reader and update dongle once again
problem is solve thanks
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Old 05-25-2017, 22:46   #1608 (permalink)
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Quote:
Originally Posted by Faisal_Computer View Post
You really think If I or any of serial which I posted here is involved in dirty games ? I repeat again we use it in our service center nothing more than it. It have many activations as well as 2 year support pending from my last damaged card to add this new card. If I repeat again "If" I really play the games I can take any card with single activation So please there is no such activity. Kindly make it allow to update firmware
I think you tell truth that you are using this Infinity in your service center, but people told me that this card is involved in game and user can use it for copy/paste etc.
There is no support for people involved in games as well as for people who violate rules.
With all my respect, it's impossible for me to break rules.

Really I can not understand you.
Your left hand make posts like "Infinity is bad" and your right hand write "give me support for good Infinity software". Do you have two heads, one for left hand and another one for right hand ?
Please tell me how is this situation possible, I will try to understand and accept any your explanations.

Last edited by YellowBoss; 05-25-2017 at 23:04.
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Old 05-26-2017, 07:59   #1609 (permalink)
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Quote:
Originally Posted by @@@___@@@ View Post
Code:
=== DongleManager [Infinity] v1.70 [5/25/2017 18:00:20] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0009667A14D11292
=== Process started: 5/25/2017 18:00:21 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Error upgrading applets:
Card returned error - 0000 at 203/8507
Disconnected
now give error this
pease help about this topic
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Old 05-26-2017, 08:22   #1610 (permalink)
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i have a best and cm2 activation

after change smartcard reader update so give me this option after ok ask

infinity best etc etc so which one select

thanks advance

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Old 05-26-2017, 09:36   #1611 (permalink)
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Hi , please help me after update i got this

== DongleManager [Infinity] v1.70 [26/05/2017 11:35:01] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001DE9BFF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 09AFDE9B
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=> Box/Dongle misconfiguration. Contact to support !


BR . MARIUS
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Old 05-26-2017, 11:47   #1612 (permalink)
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Quote:
Originally Posted by @@@___@@@ View Post
i have a best and cm2 activation

after change smartcard reader update so give me this option after ok ask

infinity best etc etc so which one select

thanks advance

Click to "Ok", select [BEST] and update dongle.

You should install special drivers before update !
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Old 05-26-2017, 11:48   #1613 (permalink)
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Quote:
Originally Posted by garcea10ro View Post
Hi , please help me after update i got this

== DongleManager [Infinity] v1.70 [26/05/2017 11:35:01] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001DE9BFF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 09AFDE9B
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=> Box/Dongle misconfiguration. Contact to support !


BR . MARIUS
Remove card from reader, very gently clean card contacts and then update it once again now.
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Old 05-26-2017, 13:19   #1614 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Click to "Ok", select [BEST] and update dongle.

You should install special drivers before update !

special drivers means ....?
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Old 05-26-2017, 15:30   #1615 (permalink)
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Quote:
Originally Posted by @@@___@@@ View Post
special drivers means ....?
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6
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Old 05-26-2017, 15:35   #1616 (permalink)
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==== [26.05.2017 16:48:26] ====
Scanning...
Box/Dongle found: [BEST]
HWID: 01038C5E10321292
Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 26.05.2017 16:48:46 ----------
DongleManager [Infinity-Box] v1.67 [26.05.2017 16:48:46]
PC HWID: 10B9469D9EA770A3C1E24B4064327FC0
Card-Reader: FT SCR2000 0
HWID: 01038C5E10321292
Type: [BEST] S/N: 4CDA8C5E Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Version check error:
Error: Your DongleManager version is expired! Download new DongleManager from Support Area and try again.
Disconnected

==== [26.05.2017 16:59:26] ====
Scanning...
HWID: 01038C5E10321292
Select Box/Dongle Type: instead of Autodetect
Box/Dongle type selected: [BEST]
HWID: 01038C5E10321292
Box/Dongle type selected: [BEST]
---------- Process started: 26.05.2017 16:59:51 ----------
DongleManager [Infinity-Box] v1.67 [26.05.2017 16:59:51]
PC HWID: 10B9469D9EA770A3C1E24B4064327FC0
Card-Reader: FT SCR2000 0
HWID: 01038C5E10321292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Version check error:
Error: Your DongleManager version is expired! Download new DongleManager from Support Area and try again.
Disconnected
Box/Dongle type selected: [BEST]
---------- Process started: 26.05.2017 17:00:16 ----------
DongleManager [Infinity-Box] v1.67 [26.05.2017 17:00:16]
PC HWID: 10B9469D9EA770A3C1E24B4064327FC0
Card-Reader: FT SCR2000 0
HWID: 01038C5E10321292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Version check error:
Error: Your DongleManager version is expired! Download new DongleManager from Support Area and try again.
Disconnected
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Old 05-26-2017, 15:50   #1617 (permalink)
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Quote:
Originally Posted by KAFKASYALI View Post
==== [26.05.2017 16:48:26] ====
Error: Your DongleManager version is expired! Download new DongleManager from Support Area and try again.
Disconnected
download dongle manager from link below and try once again.

http://www.infinity-box.com/support/?r=5
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Old 05-26-2017, 17:06   #1618 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

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Old 05-27-2017, 08:03   #1619 (permalink)
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check my card
last year september or august im buy this cm2 why dont have i year exparation

=== DongleManager [Infinity] v1.70 [5/27/2017 14:49:21] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0001084F7CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): DADF084F
Firmware version: 0135.02
=== Process started: 5/27/2017 14:49:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 05-27-2017, 08:21   #1620 (permalink)
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Infinity-Box/Dongle; S/N: DADF084F; Firmware Version: 0135; Registered: 2016-02-09; Expired: 2017-02-09; Support: Expired
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