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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-13-2017, 07:33   #2491 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Should we reply in this thread or in your other thread ?
Hi, sorry for that.
Here is fine

=== DongleManager [Infinity] v1.70 [11/12/2017 14:14:41] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000047160E1D4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B7FC4716
Firmware version: 0136.02
=== Process started: 11/12/2017 14:14:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

Last edited by Celle Tester; 11-13-2017 at 07:39.
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Old 11-13-2017, 08:37   #2492 (permalink)
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=== DongleManager [Infinity] v1.70 [13/11/2017 12:35:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001DA1B00001942
=== Process started: 13/11/2017 12:35:16 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

this is error my friend facing can i get help
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Old 11-13-2017, 14:08   #2493 (permalink)
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team i need your help

Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0101878220281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): ED8E8782
Firmware version: 0122.02
=== Process started: 11/13/2017 18:05:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 11-13-2017, 14:30   #2494 (permalink)
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HELLO

plz check

=== DongleManager [Infinity] v1.70 [11/13/2017 15:29:12] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0005957918201292
=== Process started: 11/13/2017 15:29:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2


thx
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Old 11-13-2017, 15:54   #2495 (permalink)
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hi
=== DongleManager [Infinity] v1.70 [11/13/2017 16:01:52] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000226B11384082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): A8A7226B
Firmware version: 0136.02
=== Process started: 11/13/2017 16:01:53 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 11-13-2017, 16:10   #2496 (permalink)
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Quote:
Originally Posted by Celle Tester View Post
Hi, sorry for that.
Here is fine

=== DongleManager [Infinity] v1.70 [11/12/2017 14:14:41] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000047160E1D4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): B7FC4716
Firmware version: 0136.02
=== Process started: 11/12/2017 14:14:42 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
What was the reason to trace USB communication ?
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Old 11-13-2017, 16:11   #2497 (permalink)
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Quote:
Originally Posted by asadnow2k View Post
=== DongleManager [Infinity] v1.70 [13/11/2017 12:35:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001DA1B00001942
=== Process started: 13/11/2017 12:35:16 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

this is error my friend facing can i get help
Update dongle firmware now.
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Old 11-13-2017, 16:13   #2498 (permalink)
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Quote:
Originally Posted by Ali sarwar 200 View Post
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0101878220281292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): ED8E8782
Firmware version: 0122.02
=== Process started: 11/13/2017 18:05:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Why do you use debugger and other crack tools with Infinity software ?
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Old 11-13-2017, 16:14   #2499 (permalink)
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Quote:
Originally Posted by hassan1975 View Post
HELLO

plz check

=== DongleManager [Infinity] v1.70 [11/13/2017 15:29:12] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0005957918201292
=== Process started: 11/13/2017 15:29:13 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2


thx
Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

OR

1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

2. Run DongleManager
3. Update Dongle firmware


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
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Old 11-13-2017, 18:17   #2500 (permalink)
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may be cause by pc sharing

Quote:
Originally Posted by YellowBoss View Post
Why do you use debugger and other crack tools with Infinity software ?
may be cause by pc sharing i,m not you any crack
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Old 11-13-2017, 18:22   #2501 (permalink)
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i.m not use any crack or debugger may be cause by pc sharing team plz solve my problm
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Old 11-13-2017, 19:49   #2502 (permalink)
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Quote:
Originally Posted by Ali sarwar 200 View Post
may be cause by pc sharing i,m not you any crack
it was not a sharing.

Why do you use debugger and other crack tools with Infinity software ?
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Old 11-13-2017, 22:23   #2503 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
it was not a sharing.

Why do you use debugger and other crack tools with Infinity software ?
To avoid this problem

What debugger ,?

And i have crack tools
Should i don't open .It . in the same time


Sent from my SM-G530H using Tapatalk
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Old 11-14-2017, 09:44   #2504 (permalink)
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Quote:
Originally Posted by helpo View Post
To avoid this problem

What debugger ,?

And i have crack tools
Should i don't open .It . in the same time


Sent from my SM-G530H using Tapatalk
It's always good idea to avoid usage of crack tools to avoid problems for your PC and other software
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Old 11-14-2017, 13:30   #2505 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What was the reason to trace USB communication ?
had no USB trace communication. What is it?
sorry for the dump question.
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