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Old 10-23-2018, 18:04   #3616 (permalink)
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Quote:
Originally Posted by m.aminhaqjoo View Post
Please help me with this dongle
Code:
=== DongleManager [Infinity] v1.72 [10/23/2018 11:28:09] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0006936818201292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): DAFA9368
Firmware version: 0122.02
=== Process started: 10/23/2018 11:28:11 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

To avoid software conflicts in future please do not use "Realterm" at the same time with Infinity software.

What to do now:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

2.
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 10-24-2018, 07:40   #3617 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
unpack files to folder.
run donglemanager.
result ?
now ready


=== DongleManager [Infinity] v1.72 [10/24/2018 12:08:46] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 010399631C6A1292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): F9B79963
Firmware version: 0122.02
=== Process started: 10/24/2018 12:08:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 10/24/2018 12:09:04 ===
=== DongleManager [Infinity] v1.72 [10/24/2018 12:09:04] ===
Box/Dongle type selected: [BEST]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 010399631C6A1292
Box/Dongle found: [BEST]
Serial No (S/N): F9B79963
Firmware version: 0122.02
=> Activations:
- 03: [BEST] v.0122



thanks
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Old 10-24-2018, 07:59   #3618 (permalink)
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hi
plz can you help me by providing a licence key
for my infinity best
here is the serial
== DongleManager [Infinity] v1.70 [19/10/2018 19:10:49] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 020073701D041292
Box/Dongle found: [BEST]
Serial No (S/N): 20C97370
Firmware version: 0118.04
"UK Edition" status: Off
Last launched Application: 0031 v.0118
=> Activations:
- 03: [BEST] v.0118
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Old 10-24-2018, 11:33   #3619 (permalink)
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no update fount my smart card no more try today this one error coming please tell me how can i update my dongle
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Old 10-24-2018, 11:35   #3620 (permalink)
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Quote:
Originally Posted by NewMobicool View Post
hi
plz can you help me by providing a licence key
for my infinity best
here is the serial
== DongleManager [Infinity] v1.70 [19/10/2018 19:10:49] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 020073701D041292
Box/Dongle found: [BEST]
Serial No (S/N): 20C97370
Firmware version: 0118.04
"UK Edition" status: Off
Last launched Application: 0031 v.0118
=> Activations:
- 03: [BEST] v.0118
Hello,

Please follow this instruction - https://www.infinity-box.com/support/?r=27&a=47
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Old 10-24-2018, 11:35   #3621 (permalink)
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Quote:
Originally Posted by azeemmahar View Post
no update fount my smart card no more try today this one error coming please tell me how can i update my dongle
please tell us why do you want to update dongle and the we can tell you how to do that
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Old 10-24-2018, 13:59   #3622 (permalink)
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=== DongleManager [Infinity] v1.72 [24/10/2018 19:56:57] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000025D67CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CB2D25D6
Firmware version: 0135.02
=== Process started: 24/10/2018 19:56:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 10-24-2018, 15:56   #3623 (permalink)
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Quote:
Originally Posted by ceyad View Post
=== DongleManager [Infinity] v1.72 [24/10/2018 19:56:57] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000025D67CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): CB2D25D6
Firmware version: 0135.02
=== Process started: 24/10/2018 19:56:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 10-29-2018, 21:54   #3624 (permalink)
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Please. help!

=== DongleManager [Infinity] v1.72 [29.10.2018 23:48:31] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0105835B04701292
Box/Dongle found: [BEST]
Serial No (S/N): 2512835B
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
- 05: Content Extractor v.0122
- 07: #7
Diagnostic Key: 7FDA65CFC4B7978D
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Old 10-29-2018, 21:54   #3625 (permalink)
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Please. help!

=== DongleManager [Infinity] v1.72 [29.10.2018 23:48:31] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0105835B04701292
Box/Dongle found: [BEST]
Serial No (S/N): 2512835B
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
- 05: Content Extractor v.0122
- 07: #7
Diagnostic Key: 7FDA65CFC4B7978D
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Old 10-30-2018, 08:19   #3626 (permalink)
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cant update best donle

=== DongleManager [Infinity] v1.72 [10/24/2018 12:17:47] ===
Box/Dongle type selected: [BEST]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00034D2900001942
=== Process started: 10/24/2018 12:17:47 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 10-30-2018, 08:57   #3627 (permalink)
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Quote:
Originally Posted by smit29rus View Post
Please. help!

=== DongleManager [Infinity] v1.72 [29.10.2018 23:48:31] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0105835B04701292
Box/Dongle found: [BEST]
Serial No (S/N): 2512835B
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
- 05: Content Extractor v.0122
- 07: #7
Diagnostic Key: 7FDA65CFC4B7978D
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 10-30-2018, 08:58   #3628 (permalink)
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Quote:
Originally Posted by ETECHPANG View Post
=== DongleManager [Infinity] v1.72 [10/24/2018 12:17:47] ===
Box/Dongle type selected: [BEST]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00034D2900001942
=== Process started: 10/24/2018 12:17:47 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

This Smart-Card is not an Infinity Smart-Card

- Disconnect all other Boxes and Dongles from PC
- Connect ONLY one Infinity Box/Dongle to PC
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Old 10-30-2018, 10:38   #3629 (permalink)
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hello
=== DongleManager [Infinity] v1.72 [30.10.2018 12:32:15] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000721A00001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 5C8D721A
Firmware version: 0136.02
=== Process started: 30.10.2018 12:32:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
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Old 10-30-2018, 16:03   #3630 (permalink)
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Please help me

SMART CARD FAILURE I(4)

=== DongleManager [Infinity] v1.72 [30/10/2018 09:00:28] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002C6C400001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A43CC6C4
Firmware version: 0136.02
"UK Edition" status: On
Last launched Application: 0040 v.0200
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: #7
- 0D: #13
- 0E: #14
=> External Activations:
- Hua
- Micro-Box
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