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Old 06-26-2020, 20:18   #4201 (permalink)
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Quote:
Originally Posted by raxhidjaved6 View Post
=== DongleManager [Infinity] v1.80 [25/06/2020 21:17:38] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BB9F1A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1E27BB9F
Firmware version: 0144.02
=== Process started: 25/06/2020 21:17:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Already answered. See your other post !
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Old 07-20-2020, 23:22   #4202 (permalink)
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tnx problem sloved and many tnx to IOS support
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Old 07-24-2020, 17:50   #4203 (permalink)
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=== DongleManager [Infinity] v1.80 [7/24/2020 22:38:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000123B421344082
=== Process started: 7/24/2020 22:38:16 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 07-24-2020, 20:35   #4204 (permalink)
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Quote:
Originally Posted by GSM.SuMoN View Post
=== DongleManager [Infinity] v1.80 [7/24/2020 22:38:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000123B421344082
=== Process started: 7/24/2020 22:38:16 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Hi,
Insert smart-card into your "Alcor Micro USB Smart Card Reader" and update it now
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Old 08-26-2020, 14:18   #4205 (permalink)
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please help with my reset my ios password, I still do not receive an email
Request status:

You will get e-mail message with instruction in several minutes. Check your mailbox [email protected]
If you do not see an e-mail in 10 minutes - check your mailbox SPAM/JUNK folder !

007D6F691D
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Old 08-26-2020, 17:27   #4206 (permalink)
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Quote:
Originally Posted by gsmpigmento View Post
please help with my reset my ios password, I still do not receive an email
Request status:

You will get e-mail message with instruction in several minutes. Check your mailbox [email protected]
If you do not see an e-mail in 10 minutes - check your mailbox SPAM/JUNK folder !

007D6F691D
Check your mailbox SPAM/JUNK folder.
If you still can not find mail message - contact to cupport via e-mail https://www.infinity-box.com/contact/
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Old 09-02-2020, 07:49   #4207 (permalink)
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after installing InfinityBox_install_CM2SP2_v2.04.7z, it asked me to update, but update fail,

=== DongleManager [Infinity] v1.80 [9/2/2020 12:13:49] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 01089E8024881292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D3889E80
Firmware version: 0138.02
=== Process started: 9/2/2020 12:13:51 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 0000 at 812/8681
Error upgrading applets:
Card returned error - 0000 at 812/8681
Disconnected
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Old 09-02-2020, 09:49   #4208 (permalink)
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Quote:
Originally Posted by farsi_007 View Post
after installing InfinityBox_install_CM2SP2_v2.04.7z, it asked me to update, but update fail,

=== DongleManager [Infinity] v1.80 [9/2/2020 12:13:49] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 01089E8024881292
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D3889E80
Firmware version: 0138.02
=== Process started: 9/2/2020 12:13:51 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 0000 at 812/8681
Error upgrading applets:
Card returned error - 0000 at 812/8681
Disconnected
Hello,

1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6
File with Drivers: CardReader_Fetian_FT2K.7z
File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
2. Run DongleManager
3. Update Dongle firmware

OR

1. Insert Smart-Card into another Card-Reader. Good result for today gives Alcor Card-Reader.
2. Run DongleManager - https://www.infinity-box.com/support/?r=5
3. Update Dongle firmware


Only ONE update try is allowed !
In case of problem DO NOT update card again !
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Old 09-02-2020, 13:08   #4209 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hello,

1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6
File with Drivers: CardReader_Fetian_FT2K.7z
File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
2. Run DongleManager
3. Update Dongle firmware

OR

1. Insert Smart-Card into another Card-Reader. Good result for today gives Alcor Card-Reader.
2. Run DongleManager - https://www.infinity-box.com/support/?r=5
3. Update Dongle firmware


Only ONE update try is allowed !
In case of problem DO NOT update card again !
driver ver:2.5.9.1202

=== DongleManager [Infinity] v1.80 [9/2/2020 17:33:05] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 01089E8024881292
=== Process started: 9/2/2020 17:33:05 ===
Connecting to server...
Server connection successfully established
Checking upgrade client version...
Your upgrade client is up-to-date
Checking Box/Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading Box/Dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 0000 at 3384/8681
Error upgrading applets:
Card returned error - 0000 at 3384/8681
Disconnected

Should i try un windows 7 as well?

Last edited by farsi_007; 09-02-2020 at 13:13.
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Old 09-02-2020, 17:08   #4210 (permalink)
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Quote:
Originally Posted by farsi_007 View Post
driver ver:2.5.9.1202

=== DongleManager [Infinity] v1.80 [9/2/2020 17:33:05] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 01089E8024881292
=== Process started: 9/2/2020 17:33:05 ===
Connecting to server...
Server connection successfully established
Checking upgrade client version...
Your upgrade client is up-to-date
Checking Box/Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading Box/Dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 0000 at 3384/8681
Error upgrading applets:
Card returned error - 0000 at 3384/8681
Disconnected

Should i try un windows 7 as well?
If you have another PC - try with another pC now
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Old 09-03-2020, 08:19   #4211 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
If you have another PC - try with another pC now
=== DongleManager [Infinity] v1.80 [9/3/2020 12:46:31] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 01089E8024881292
=== Process started: 9/3/2020 12:46:31 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 9/3/2020 12:47:06 ===
=== DongleManager [Infinity] v1.80 [9/3/2020 12:47:06] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 01089E8024881292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D3889E80
Firmware version: 0139.02
=> Activations:
- 00: Infinity-Box/Dongle v0139
=> Options:
- Infinity-Box/Dongle

Moral of the story:
allwayts try in windows 7 32 bit
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Old 09-03-2020, 10:09   #4212 (permalink)
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Quote:
Originally Posted by farsi_007 View Post
...

Moral of the story:
allwayts try in windows 7 32 bit
The problem comes from FT2000 card-reader that always works well for "read" operations but to use it for "update" operation it may be need to use special drivers and yes, W7 gives good results
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Old 09-04-2020, 06:23   #4213 (permalink)
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Erorr Whill Update

=== DongleManager [Infinity] v1.80 [04-Sep-20 10:50:06] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000026F921344082
=== Process started: 04-Sep-20 10:50:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 09-04-2020, 07:04   #4214 (permalink)
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Quote:
Originally Posted by romey_singh2 View Post
Erorr Whill Update

=== DongleManager [Infinity] v1.80 [04-Sep-20 10:50:06] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000026F921344082
=== Process started: 04-Sep-20 10:50:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6
File with Drivers: CardReader_Fetian_FT2K.7z
File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
2. Run DongleManager
3. Update Dongle firmware ONCE

OR

1. Insert Smart-Card into another Card-Reader. Good result for today gives Alcor Card-Reader.
2. Run DongleManager - https://www.infinity-box.com/support/?r=5
3. Update Dongle firmware ONCE


In case of problem DO NOT update card again but contact to support !
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Old 09-06-2020, 07:43   #4215 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Yes you are right, Infinity Team is the most professional team you ever can see. if you don't want to answer to our questions the only help with your damaged dongle is - buy new dongle instead of damaged one.
What the question that i did not answer ?!
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