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06-16-2020, 09:26
| #541 (permalink) | |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Attach here fault.bin file from Infinity software folder. | |
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06-16-2020, 10:40
| #543 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
To solve problem completely attach here fault.bin file from Infinity software folder. it's in folder with software you run last time. Waiting for the file ! | |
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06-16-2020, 10:41
| #544 (permalink) |
| Junior Member  Join Date: Feb 2010 Location: ahmedabad Age: 38
Posts: 17
Member: 1234470 Status: Offline Sonork: 100.1590120 Thanks Meter: 20 | infinity box error === DongleManager [Infinity] v1.80 [16/06/2020 15:08:25] === Searching... Card-Reader: Generic EMV Smartcard Reader 1 HWID: 000131381F444082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): FA3B3138 Firmware version: 0143.02 === Process started: 16/06/2020 15:08:27 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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06-16-2020, 10:50
| #545 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
There is a software conflict with the next application: \program files (x86)\intel\bluetooth\devmonsrv.exe \program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe \program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe \program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe - Disable this process - delete fault.bn file - update dongle firmware with DongleManager now and then run Infinity software. | |
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06-16-2020, 11:00
| #546 (permalink) |
| Junior Member Join Date: Feb 2010 Location: ahmedabad Age: 38
Posts: 17
Member: 1234470 Status: Offline Sonork: 100.1590120 Thanks Meter: 20 | same problem sir === DongleManager [Infinity] v1.80 [16/06/2020 15:28:24] === Searching... Card-Reader: Generic EMV Smartcard Reader 1 HWID: 000131381F444082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): FA3B3138 Firmware version: 0144.02 === Process started: 16/06/2020 15:28:27 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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06-16-2020, 11:10
| #547 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Thank you for your IGNORANCE ! attach fault.bin file here now | |
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06-16-2020, 11:28
| #548 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
delete it, reboot PC then delete fault.bin then update card run Infintiy | |
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06-16-2020, 11:48
| #549 (permalink) | |
| Freak Poster Join Date: Oct 2008 Location: swat
Posts: 174
Member: 879965 Status: Offline Thanks Meter: 31 | Quote:
There is no any file with the name of fault.bin in my infinity installed folder.   Please sir help me and solve my problem asap Thanks in advance | |
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06-16-2020, 11:52
| #550 (permalink) | |
| Freak Poster  Join Date: May 2015 Location: Algiers, Algeria
Posts: 343
Member: 2399672 Status: Offline Thanks Meter: 187 | Quote:
No sir; my support is still active Registered: 11-May-2017; Expired: 24-Oct-2021; Support: Active | |
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06-16-2020, 11:52
| #551 (permalink) | |
| Freak Poster Join Date: Aug 2007
Posts: 121
Member: 573389 Status: Offline Thanks Meter: 18 | Quote:
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06-16-2020, 12:00
| #552 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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06-16-2020, 12:02
| #554 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
There is a software conflict with the next application: \program files (x86)\intel\bluetooth\devmonsrv.exe \program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe \program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe \program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe \program files\via xhci uasp utility\usb3monitor.exe Delete or rename files (see above) do it and tell me what files was deleted. waiting | |
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06-16-2020, 12:03
| #555 (permalink) | |
| Freak Poster Join Date: May 2015 Location: Algiers, Algeria
Posts: 343
Member: 2399672 Status: Offline Thanks Meter: 187 | Quote:
Youre right service expired, thank you sir. | |
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