thans sir my problem ok good job

=== DongleManager [Infinity] v1.81 [1/27/2021 4:40:58] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00010C7D1CC74082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): E5310C7D
Firmware version: 0147.02
=== Process started: 1/27/2021 4:40:59 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

Hello,

Please make step-by-step NOW:
- reboot PC
- update dongle with Infinity DongleManager.exe
- delete fault.bin file (if you have it in CM2 folder)

Before run Infinity CM2MT2 always close boot-helper installation package !

help me plzz
 

=== DongleManager [Infinity] v1.81 [27/01/21 14:23:54] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0102998210321292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): 4E619982
Firmware version: 0122.02
=== Process started: 27/01/21 14:23:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card.

Smart-Card has latest firmware version or probably support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17
If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/

This dongle was updated well YESTERDAY
Dongle has latest firmware version
Dongle works well
Dongle is Ok


Do you have any problem ?

Server answer:[0010] Dongle Authentication fail.
 

=== DongleManager [Infinity] v1.81 [17/04/2021 10:59:46] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: FT SCR2000 0
HWID: 0000CCE018434082
=== Process started: 17/04/2021 10:59:46 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

Hello,

1. Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6

https://cdn.infinity-box.com/card-re...2000-files.png

Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202

2. Update dongle with Infinity DongleManager.exe

https://cdn.infinity-box.com/card/how-to-update.jpg


OR


1. Insert Infinity Smart-Card into another Card-Reader (dongle or box). Good result gives Alcor Card-Reader

https://cdn.infinity-box.com/card-reader/reader-1.jpg - https://cdn.infinity-box.com/card-reader/reader-2.jpg - https://cdn.infinity-box.com/card-reader/reader-3.jpg

2. Update dongle with Infinity DongleManager.exe

https://cdn.infinity-box.com/card/how-to-update.jpg

=== DongleManager [Infinity] v1.92 [08/01/2023 2:43:48 pm] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 000117BA21F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 205917BA
Firmware version: 0147.02
=== Started: 08/01/2023 2:43:49 pm ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No
fault.bin missing plz help me
thanks

Hello,

Run Infinity DongleManager - https://infinity-box.com/?r=5 and update Dongle firmware now

Box/Dongle type selected: Infinity-Box/Dongle [CM2]
07-02-2023 22:02:45
Username: 006A8617EF
==> Scan C:\Users\Clinic\Desktop\CM2\DongleManager\ for report.log
==> Scan c:\InfinityBox\ for report.log
==> Scan c:\Program Files\ for report.log
==> Scan c:\Program Files (x86)\ for report.log
Found files: 0
==> Scan C:\Users\Clinic\Desktop\CM2\DongleManager\ for fault.bin
==> Scan c:\InfinityBox\ for fault.bin
==> Scan c:\Program Files\ for fault.bin
==> Scan c:\Program Files (x86)\ for fault.bin
Found files: 1
Upload: c:\InfinityBox\CM2MT2\fault.bin
Delete: c:\InfinityBox\CM2MT2\fault.bin
You can contact to support with this reference: Ticket-ID:1675803644.616~006A8617EF~fault.bin;
Answer is here https://forum.infinity-box.com//viewtopic.php?p=20021

=== DongleManager [Infinity] v1.80 [3/4/2023 11:41:18] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 2
HWID: 00008E167CF94082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D0488E16
Firmware version: 0153.02
=== Process started: 3/4/2023 11:41:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

Serial No (S/N): D0488E16

i will never share infinity dongle via network because it is usage rule voilation.

Your dongle was damaged with sharing tool

How to fix https://infinity-box.com/?r=100203
make it exactly as per manual!

I will never share Infinity dongle via network because it is usage
 

Dear Friends,
Please never share your dongles with eltima|virtualhere and other sharing tools.
You may kill your dongles with sharing.
I will never share my Infinity dongle via network because it is usage rules violation and repair will be PAID.

How to share Infinity see here How to use Infinity CM2 or [BEST] Dongle with usb/network/remote sharing and debuggers or similar tools - Infinity Box Dongle [CM2] [BEST] Support

S/N to repair:575D8555

Very good but please create NEW thread as per manual

https://infinity-box.com/?r=100203