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02-08-2020, 17:17
| #76 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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02-11-2020, 08:09
| #77 (permalink) |
| No Life Poster  Join Date: Sep 2007
Posts: 1,219
Member: 589869 Status: Offline Sonork: 100.1593501 Thanks Meter: 552 | === DongleManager [Infinity] v1.72 [02/11/2020 13:05:06] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000133071F444082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): F53B3307 Firmware version: 0137.02 === Process started: 02/11/2020 13:05:07 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 SMART-CARD misconfiguration contact to support |
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02-11-2020, 09:13
| #78 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Result ? | |
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02-15-2020, 13:11
| #79 (permalink) |
| Junior Member Join Date: Dec 2018
Posts: 2
Member: 2884730 Status: Offline Thanks Meter: 0 | hi have prb with activation email... help me to register the dongle .thanks === DongleManager [Infinity] v1.72 [2/15/2020 14:07:48] === Searching... Card-Reader: FT SCR2000 0 HWID: 0005997218201292 Box/Dongle found: [BEST] Reading... Serial No (S/N): CD319972 Firmware version: 0122.02 === Process started: 2/15/2020 14:07:51 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: |
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02-15-2020, 14:05
| #80 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Please follow this instruction - https://www.infinity-box.com/support/?r=27&a=47 Result ? | |
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02-17-2020, 11:05
| #81 (permalink) |
| Junior Member  Join Date: Dec 2003 Location: Praha Chech Republic Age: 41
Posts: 13
Member: 47213 Status: Offline Thanks Meter: 1 | Hello === DongleManager [Infinity] v1.72 [17.02.2020 12:59:27] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000721A00001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 5C8D721A Firmware version: 0137.02 === Process started: 17.02.2020 12:59:32 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to |
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02-17-2020, 18:18
| #82 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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02-18-2020, 06:58
| #83 (permalink) |
| No Life Poster Join Date: Sep 2007
Posts: 1,219
Member: 589869 Status: Offline Sonork: 100.1593501 Thanks Meter: 552 | === DongleManager [Infinity] v1.72 [02/18/2020 11:57:04] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00004178176D4082 === Process started: 02/18/2020 11:57:05 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 plz fixed the problem |
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02-18-2020, 07:01
| #84 (permalink) |
| No Life Poster Join Date: Sep 2007
Posts: 1,219
Member: 589869 Status: Offline Sonork: 100.1593501 Thanks Meter: 552 | === DongleManager [Infinity] v1.72 [02/18/2020 12:00:43] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00013BB321524082 === Process started: 02/18/2020 12:00:43 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 also same dear fixed the problem |
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02-18-2020, 07:24
| #85 (permalink) |
| No Life Poster Join Date: Sep 2007
Posts: 1,219
Member: 589869 Status: Offline Sonork: 100.1593501 Thanks Meter: 552 | === DongleManager [Infinity] v1.72 [02/18/2020 12:23:36] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: GsmEasy S-Reader 0 HWID: 0252979135004810 === Process started: 02/18/2020 12:23:36 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 fixed the problem |
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02-18-2020, 13:10
| #86 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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02-18-2020, 13:11
| #87 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
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02-18-2020, 13:12
| #88 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
- Disconnect all other Boxes and Dongles from PC - Connect ONLY one Infinity Box/Dongle to PC | |
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02-20-2020, 09:49
| #89 (permalink) |
| No Life Poster Join Date: Sep 2007
Posts: 1,219
Member: 589869 Status: Offline Sonork: 100.1593501 Thanks Meter: 552 | === DongleManager [Infinity] v1.72 [02/20/2020 14:48:02] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000BD25217A4082 === Process started: 02/20/2020 14:48:02 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 not open Fixed the problem |
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02-20-2020, 11:54
| #90 (permalink) |
| Freak Poster Join Date: Jul 2015 Location: Kathmandu nepal
Posts: 146
Member: 2430157 Status: Offline Sonork: dsakkkkmriz Thanks Meter: 49 | renew for 1year update firmware error === DongleManager [Infinity] v1.72 [2/20/2020 16:21:22] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0109776824881292 === Process started: 2/20/2020 16:21:22 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 |
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