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Old 04-26-2019, 18:46   #316 (permalink)
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smart card Failure I l(4)


same problem smart card Failure I l (4) worked perfect, then it did not work anymore


=== DongleManager [Infinity] v1.72 [26/04/2019 14:44:11] ===
Searching...
Card-Reader: USB CCID Smart Card Reader 0
HWID: 000168A100001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 7ED268A1
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
- 0E: #14
=> External Activations:
- Hua
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Old 04-27-2019, 13:29   #317 (permalink)
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Quote:
Originally Posted by diego1979 View Post
same problem smart card Failure I l (4) worked perfect, then it did not work anymore


=== DongleManager [Infinity] v1.72 [26/04/2019 14:44:11] ===
Searching...
Card-Reader: USB CCID Smart Card Reader 0
HWID: 000168A100001942
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 7ED268A1
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 07: #7
- 0E: #14
=> External Activations:
- Hua
Update dongle firmware with DongleManager now.
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Old 04-27-2019, 16:54   #318 (permalink)
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problem smart card Failure I l (4)
=== DongleManager [Infinity] v1.70 [27.04.2019 20:53:28] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00008BDD7CEA4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C7DA8BDD
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: module #07
=> External Activations:
- Hua-Dongle
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Old 04-27-2019, 19:32   #319 (permalink)
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Quote:
Originally Posted by elladan87 View Post
problem smart card Failure I l (4)
=== DongleManager [Infinity] v1.70 [27.04.2019 20:53:28] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00008BDD7CEA4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C7DA8BDD
Firmware version: 0137.02
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: module #07
=> External Activations:
- Hua-Dongle
Update dongle firmware with DongleManager now.
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Old 05-04-2019, 21:34   #320 (permalink)
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Hua Error Smart Card Failure I()

Problem Smart Card Failure I(4)


Code:
=== DongleManager [Infinity] v1.72 [5/5/2019 1:31:35] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0004915A24A11292
Box/Dongle found: [BEST]
Serial No (S/N): 342B915A
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
- 0E: #14
=> External Activations:
- Hua
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Old 05-04-2019, 22:05   #321 (permalink)
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Quote:
Originally Posted by bluffmaster View Post
Problem Smart Card Failure I(4)


Code:
=== DongleManager [Infinity] v1.72 [5/5/2019 1:31:35] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0004915A24A11292
Box/Dongle found: [BEST]
Serial No (S/N): 342B915A
Firmware version: 0122.02
"UK Edition" status: Off
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
- 0E: #14
=> External Activations:
- Hua
Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
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Old 05-05-2019, 16:39   #322 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware


IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !
Hi.
THE smart card driver version is 2.5.6.0823 and i have upgrade the dongle firmware also but still getting same error.
BEST Module is working fine but on hua software getting error .
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Old 05-05-2019, 20:37   #323 (permalink)
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Quote:
Originally Posted by bluffmaster View Post
Hi.
THE smart card driver version is 2.5.6.0823 and i have upgrade the dongle firmware also but still getting same error.
BEST Module is working fine but on hua software getting error .
Hi,
It may be some kind of Hua software problem, maybe old Hua version installed or something else.
If you have same error again please contact to Hua supporters first and check with them what is the reason of the problem.

Last edited by YellowBoss; 05-05-2019 at 20:44.
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Old 06-25-2019, 08:24   #324 (permalink)
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=== DongleManager [Infinity] v1.72 [25.06.2019 12:23:27] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0006837618201292
Box/Dongle found: [BEST]
Serial No (S/N): DE248376
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
- 0E: #14
=> External Activations:
- Hua

Hi team please help i can't use hua software giving this problem smart card Failure I l (4)
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Old 06-25-2019, 09:47   #325 (permalink)
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Quote:
Originally Posted by ulugbekjan View Post
=== DongleManager [Infinity] v1.72 [25.06.2019 12:23:27] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0006837618201292
Box/Dongle found: [BEST]
Serial No (S/N): DE248376
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
- 0E: #14
=> External Activations:
- Hua

Hi team please help i can't use hua software giving this problem smart card Failure I l (4)
Hi,
Update dongle with DongleManager now.
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Old 09-10-2019, 15:16   #326 (permalink)
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== DongleManager [Infinity] v1.72 [9/10/2019 17:15:11] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0005916F18201292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): CC44916F
Firmware version: 0122.02
=== Process started: 9/10/2019 17:15:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
eror 4 and i just update my best eith hua pfff
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Old 09-10-2019, 22:08   #327 (permalink)
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Quote:
Originally Posted by furios_user View Post
== DongleManager [Infinity] v1.72 [9/10/2019 17:15:11] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0005916F18201292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): CC44916F
Firmware version: 0122.02
=== Process started: 9/10/2019 17:15:17 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
eror 4 and i just update my best eith hua pfff
At first you should contact to hua team and ask them what to do. Probably you should make something with your PC or install latest hua version etc.
After you will get an instruction from Hua you should update card with DongleManager.
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Old 09-13-2019, 15:05   #328 (permalink)
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dear support... since i upgrade my licence for hua and bought 2 new licences for this infinity best dongle.... my hua dongle does not work anymore


=== DongleManager [Infinity] v1.72 [13/09/2019 15:09:58] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0003988915BF1292
Box/Dongle found: [BEST]
Serial No (S/N): D0AC9889
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0138
- 03: [BEST] v.0122
- 07: #7
- 0C: #12
- 0E: #14
=> External Activations:
- Hua

so i don't know what should i do
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Old 09-13-2019, 18:21   #329 (permalink)
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Quote:
Originally Posted by xchanges View Post
dear support... since i upgrade my licence for hua and bought 2 new licences for this infinity best dongle.... my hua dongle does not work anymore


=== DongleManager [Infinity] v1.72 [13/09/2019 15:09:58] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0003988915BF1292
Box/Dongle found: [BEST]
Serial No (S/N): D0AC9889
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle v.0138
- 03: [BEST] v.0122
- 07: #7
- 0C: #12
- 0E: #14
=> External Activations:
- Hua

so i don't know what should i do
I don't understand, what is the problem at the moment ?
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Old 09-14-2019, 13:40   #330 (permalink)
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HUA Error

Quote:
Originally Posted by YellowBoss View Post
I don't understand, what is the problem at the moment ?
As i show you i have activations and all software work perfect excepting hua software.... i bought activation extension from gsmserver and since i install the new software i receive that error with error 4
i just attach the pictures to show you the error
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