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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 09-12-2016, 23:17   #1 (permalink)
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smart card failureĻ(4)


infinity mtk open good,,,,,best open good,,,,but hua for infinity say.,,,,SMART CARD FAILURE(4)


PC HWID: 4E59EC1F90342BEE232647ABFE6ED850
Box/Dongle searching...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 000254C400001942
Box/Dongle Serial No (S/N): 9BB954C4
Firmware version: 0132.02
"UK edition" status: Off
Last launched Application: 0030 v.0223
=> Activations:
- 00: Main Infinity-Box/Dongle v.0132
- 03: [BEST] v.0122
=> External Activations:
- SPT-Box
- Hua-Dongle
- GB-Key
- GB-Key (Activation)
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Old 09-14-2016, 00:14   #2 (permalink)
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update box now ONLY ONE TIME !

pls be noted - if you will continue to attack server again and again without support approval you will get your dongle blocked for a long time.
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Old 01-16-2017, 23:20   #3 (permalink)
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my hua dongle dont open when i try.

i have infinity with activation for hua.... my best is perfect, but, when i try use hua dongle, fail and error I(4)

i try install other driver on other topic, but, dont correct

please help me , i need fix a lot cellphones
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Old 01-16-2017, 23:37   #4 (permalink)
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Quote:
Originally Posted by brunosthill View Post
my hua dongle dont open when i try.

i have infinity with activation for hua.... my best is perfect, but, when i try use hua dongle, fail and error I(4)

i try install other driver on other topic, but, dont correct

please help me , i need fix a lot cellphones
Hello,

What is your Infinity S/N ?
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Old 01-16-2017, 23:48   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

What is your Infinity S/N ?
DongleManager [Infinity-Box] v1.66 [16/01/2017 20:47:28]
PC HWID: F15AF7020BD4A397EE44680FFD6FB3CD
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0106A77D18571292
Box/Dongle Serial No (S/N): 0109A77D
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0030 v.0225
=> Activations:
- 03: [BEST] v.0122
- 0A: Test Version
=> External Activations:
- Hua-Dongle
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Old 01-17-2017, 00:17   #6 (permalink)
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can you help me fix for teamv?
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Old 01-17-2017, 07:49   #7 (permalink)
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Update your box/dongle firmware now.
Result ?
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Old 01-18-2017, 17:24   #8 (permalink)
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I solved it like this:
1- I installed all the best drivers
2 - inside the computer manager, where we read the memory card readers, I switched to usb token hub
3 I updated the dongle through the dongle manager best.
4 magic done
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Old 01-24-2017, 17:40   #9 (permalink)
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I have same problem with Hua activation for infinity box SMART CARD FAILURE(4)
DongleManager [Infinity-Box] v1.67 [24/01/2017 17:39:58]
PC HWID: F8563A13A8A9EBFF45C46EAE3273D304
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00016B7918201292
Box/Dongle Serial No (S/N): B3856B79
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Main Infinity-Box/Dongle v.0134
- 03: [BEST] v.0122
=> External Activations:
- Hua-Dongle
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Old 01-25-2017, 05:58   #10 (permalink)
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tengo la hua y me sale smart card failure(4) que debo hacer hay pq no me deja instalar ayudenme por favor o si alguien me ayuda a instalarla via remota gracias ......
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Old 01-25-2017, 23:47   #11 (permalink)
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Quote:
Originally Posted by miseajour87 View Post
I have same problem with Hua activation for infinity box SMART CARD FAILURE(4)
DongleManager [Infinity-Box] v1.67 [24/01/2017 17:39:58]
PC HWID: F8563A13A8A9EBFF45C46EAE3273D304
Scanning...
Box/Dongle found: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00016B7918201292
Box/Dongle Serial No (S/N): B3856B79
Firmware version: 0122.02
"UK edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Main Infinity-Box/Dongle v.0134
- 03: [BEST] v.0122
=> External Activations:
- Hua-Dongle
Update Dongle firmware.
Result ?
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Old 01-29-2017, 11:58   #12 (permalink)
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how Can I update dongle firmware
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Old 01-29-2017, 12:55   #13 (permalink)
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Quote:
Originally Posted by miseajour87 View Post
how Can I update dongle firmware
Run DongleManager software and click to "Update" button.
Result ?
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Old 01-29-2017, 15:59   #14 (permalink)
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it's work thanks.........
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Old 02-19-2017, 11:23   #15 (permalink)
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i have the same problem for the second time ( SMART CARD FAILURE(4) ).
any one help me please.
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