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Old 01-25-2021, 15:18   #76 (permalink)
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i am also having same problem . after opening cm2sp2

https://mega.nz/file/Vk0iRJqa#WNE5qU...C3DwEhM1kc-cJ8
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Old 01-25-2021, 16:01   #77 (permalink)
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Quote:
Originally Posted by Aamir_Zia View Post
i am also having same problem . after opening cm2sp2

https://mega.nz/file/Vk0iRJqa#WNE5qU...C3DwEhM1kc-cJ8
As I remember you got an answer alredy. But customer is a king, so no problem.
What is your final result ?
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Old 01-28-2021, 20:43   #78 (permalink)
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help
=== DongleManager [Infinity] v1.81 [1/28/2021 10:23:36] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000109991FDD4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): F26E0XXX
Firmware version: 0147.02
=== Process started: 1/28/2021 10:23:37 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2



=== DongleManager [Infinity] v1.81 [1/28/2021 10:25:38] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000109991FDD4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): F26E0XXX
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0147
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
- 03: Infinity [BEST] v0122
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity [BEST2]
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Old 01-28-2021, 20:48   #79 (permalink)
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Quote:
Originally Posted by JonaR88 View Post
=== DongleManager [Infinity] v1.81 [1/28/2021 10:23:36] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000109991FDD4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): F26E0XXX
Firmware version: 0147.02
=== Process started: 1/28/2021 10:23:37 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2



=== DongleManager [Infinity] v1.81 [1/28/2021 10:25:38] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000109991FDD4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): F26E0XXX
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0147
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
- 03: Infinity [BEST] v0122
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity [BEST2]
Hello,

1. reboot PC



2. update dongle with Infinity DongleManager.exe



3. delete fault.bin file (if you have it in CM2 folder)

NOTE: Always close boot-helper installation package before run Infinity CM2MT2 !
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Old 02-17-2021, 15:19   #80 (permalink)
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hi support please solve this problem
smart card misconfiguration contact to support
i install Microsoft Visual Studio 2010
Serial No (S/N): 3E9CCDBB
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Old 02-17-2021, 18:40   #81 (permalink)
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Quote:
Originally Posted by mouaadphone View Post
hi support please solve this problem
smart card misconfiguration contact to support
i install Microsoft Visual Studio 2010
Serial No (S/N): 3E9CCDBB
Hi,

Update it now. Do not use any kind of debugger with Infinity any more otherwise card can be damaged permanently.
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Old 02-18-2021, 10:16   #82 (permalink)
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Arrow
Please help my cm2 not open show smart-card misconfiguration . please help and give me solution please....



=== DongleManager [Infinity] v1.80 [2/18/2021 15:12:29] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0101948820281292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): CE1A9488
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0030 v.0147
=> Activations:
- 00: Infinity-Box/Dongle v0147
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
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Old 02-18-2021, 10:58   #83 (permalink)
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Quote:
Originally Posted by shanawas_1 View Post
Please help my cm2 not open show smart-card misconfiguration . please help and give me solution please....



=== DongleManager [Infinity] v1.80 [2/18/2021 15:12:29] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0101948820281292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): CE1A9488
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: Off
Last launched Application: 0030 v.0147
=> Activations:
- 00: Infinity-Box/Dongle v0147
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM
Hi,

Update it now with Infinity DongleManager.

What is the result ?
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Old 02-18-2021, 12:12   #84 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hi,

Update it now with Infinity DongleManager.

What is the result ?

ok done thanks boss......
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Old 02-18-2021, 12:15   #85 (permalink)
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=== DongleManager [Infinity] v1.81 [18/2/2021 18:13:54] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00001AC30EFE4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): B62E1AC3
Firmware version: 0147.02
=== Process started: 18/2/2021 18:13:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to
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Old 02-18-2021, 12:54   #86 (permalink)
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Quote:
Originally Posted by srdn View Post
=== DongleManager [Infinity] v1.81 [18/2/2021 18:13:54] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00001AC30EFE4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): B62E1AC3
Firmware version: 0147.02
=== Process started: 18/2/2021 18:13:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
1. Delete fault.bin file (if you have it in CM2 folder)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware


Only ONE update try is allowed !
In case of problem DO NOT update card again !
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Old 02-26-2021, 11:28   #87 (permalink)
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=== DongleManager [Infinity] v1.81 [26-Feb-21 15:40:32] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 000017B218164082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 3C7617B2
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0147
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
- 07: #7
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity SM

MY DONGLE SHOWING misconfiguration please solve my problem
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Old 02-26-2021, 14:14   #88 (permalink)
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Quote:
Originally Posted by elite mobile View Post
=== DongleManager [Infinity] v1.81 [26-Feb-21 15:40:32] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 000017B218164082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 3C7617B2
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0147
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
- 07: #7
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity SM

MY DONGLE SHOWING misconfiguration please solve my problem
please always read manuals and always close drivers installer before run Infinity software.
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Old 02-28-2021, 13:28   #89 (permalink)
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Hi
Can you help with my probem?
during use CM2MT2 software auto closed and after that dongle misconfiguration
=== DongleManager [Infinity] v1.81 [28.02.2021 15:20:54] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00043695FF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 40123695
Firmware version: 0147.02
=== Process started: 28.02.2021 15:20:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
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Old 02-28-2021, 19:29   #90 (permalink)
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Quote:
Originally Posted by Garry666666 View Post
Hi
Can you help with my probem?
during use CM2MT2 software auto closed and after that dongle misconfiguration
=== DongleManager [Infinity] v1.81 [28.02.2021 15:20:54] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00043695FF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 40123695
Firmware version: 0147.02
=== Process started: 28.02.2021 15:20:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
1. Delete fault.bin file (if you have it in CM2 folder)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware
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