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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-19-2020, 14:41   #1 (permalink)
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Smart-Card misconfiguration! Contact to support!


Dont open CM2MTK, CM2SPD or any other cm2 relatade software

It's say Smart-Card misconfiguration! Contact to support!

Dongle Maneger Log

=== DongleManager [Infinity] v1.80 [6/19/2020 19:28:25] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000014A511384082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A04914A5
Firmware version: 0144.02
Box/Dongle misconfiguration
Diagnostic code: 7F
"UK Edition" status: Off
Last launched Application: 0032 v.0144
=> Activations:
- 00: Infinity-Box/Dongle v0144
=> Options:
- Infinity-Box/Dongle

Error Screenshot

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Old 06-19-2020, 16:05   #2 (permalink)
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Hello,
Attach fault.bin file from Infinity software folder.
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Old 06-19-2020, 16:43   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,
Attach fault.bin file from Infinity software folder.
There is no fault.bin file

Sent from my Mi A2 using Tapatalk
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Old 06-19-2020, 20:03   #4 (permalink)
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How about CM2SP2 and CM2MT2 ?
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Old 06-20-2020, 03:54   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
How about CM2SP2 and CM2MT2 ?
No fault.bin in CM2SP2 and CM2MT2 folder also

Sent from my Mi A2 using Tapatalk
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Old 06-20-2020, 09:49   #6 (permalink)
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update dongle now with DongleManager

you must never delete fault.bin file !
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Old 06-21-2020, 09:37   #7 (permalink)
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Done.
Thanks a lot

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