Support Area access procedure improved - Page 18 - GSM-Forum

YellowBoss · 12-29-2020, 15:23

Quote:

Originally Posted by aichi-gsm

best support even seen file not downloaded and
You have exceeded daily download limit, please try again tommorrow

Clean your browser cache and try again.
Result ?

nevwireless · 01-15-2021, 20:49

please help can't get this to work I have tried with different versions on cm2mt2.

Operation : Format FileSystem [ v1.58 ]

1. Power Off Phone , Remove battery , Insert back
2. Insert USB cable. In some cases require hold BootKey

Wait for phone...
Phone found! [ 6 ]
Sync...
Inital Boot Ok!
BB_CPU_PID : 6582
BB_CPU_NME : [MediaTek] MT6582_S00
BB_CPU_EXT : 0xCA01 , 0x8A00 , 0x0000
Processing BROM stage
Settings for BROM configured!
SecCfgVal : 0x00000000
BromVer : 0x00FF
BLVersion : 0x0001
PreLoader : Active [ Boot with PL ]
BootLdrSS : NORMAL with PRELOADER
Processing DA stage
DA Select done, will use SecMode DA
Sending and initialize DA ...

[DA_ERROR] : SECURITYBOOT_BOOT_NOT_ACCEPTED
Boot Error!

Operation Failed
Elapsed: 00:00:05
Reconnect Power/Cable!

InfinityHelp · 01-15-2021, 21:37

Quote:

Originally Posted by nevwireless

please help can't get this to work I have tried with different versions on cm2mt2.

Operation : Format FileSystem [ v1.58 ]

1. Power Off Phone , Remove battery , Insert back
2. Insert USB cable. In some cases require hold BootKey

Wait for phone...
Phone found! [ 6 ]
Sync...
Inital Boot Ok!
BB_CPU_PID : 6582
BB_CPU_NME : [MediaTek] MT6582_S00
BB_CPU_EXT : 0xCA01 , 0x8A00 , 0x0000
Processing BROM stage
Settings for BROM configured!
SecCfgVal : 0x00000000
BromVer : 0x00FF
BLVersion : 0x0001
PreLoader : Active [ Boot with PL ]
BootLdrSS : NORMAL with PRELOADER
Processing DA stage
DA Select done, will use SecMode DA
Sending and initialize DA ...

[DA_ERROR] : SECURITYBOOT_BOOT_NOT_ACCEPTED
Boot Error!

Operation Failed
Elapsed: 00:00:05
Reconnect Power/Cable!

Hi,

Try to selecta another DA
Also try to use CM2MT2 v2.xx

Result ?

PASSIONATE_BOYS · 01-16-2021, 08:50

Quote:

Originally Posted by nevwireless

please help can't get this to work I have tried with different versions on cm2mt2.

Operation : Format FileSystem [ v1.58 ]

1. Power Off Phone , Remove battery , Insert back
2. Insert USB cable. In some cases require hold BootKey

Wait for phone...
Phone found! [ 6 ]
Sync...
Inital Boot Ok!
BB_CPU_PID : 6582
BB_CPU_NME : [MediaTek] MT6582_S00
BB_CPU_EXT : 0xCA01 , 0x8A00 , 0x0000
Processing BROM stage
Settings for BROM configured!
SecCfgVal : 0x00000000
BromVer : 0x00FF
BLVersion : 0x0001
PreLoader : Active [ Boot with PL ]
BootLdrSS : NORMAL with PRELOADER
Processing DA stage
DA Select done, will use SecMode DA
Sending and initialize DA ...

[DA_ERROR] : SECURITYBOOT_BOOT_NOT_ACCEPTED
Boot Error!

Operation Failed
Elapsed: 00:00:05
Reconnect Power/Cable!

Hello,
Which brand/model is this?

Br.
Infinity-Box Team.

Phoneboutique · 01-19-2021, 21:02

Good day, how do I go about rectifying my smart card error in my infinity box .
While I was updating my infinity box, the connecting cable to the box shook and showed this error below.

=== DongleManager [Infinity] v1.81 [1/19/2021 20:48:10] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001679CFF021982
=== Process started: 1/19/2021 20:48:11 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

YellowBoss · 01-19-2021, 23:21

Quote:

Originally Posted by Phoneboutique

Good day, how do I go about rectifying my smart card error in my infinity box .
While I was updating my infinity box, the connecting cable to the box shook and showed this error below.

=== DongleManager [Infinity] v1.81 [1/19/2021 20:48:10] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001679CFF021982
=== Process started: 1/19/2021 20:48:11 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

Hi,

Update it once again now.
Result ?

ibrahymhamdy · 01-25-2021, 23:19

=== DongleManager [Infinity] v1.81 [26/01/2021 00:15:37] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 0000038B21344082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): FD5F038B
Firmware version: 0146.02
"UK Edition" status: On
Last launched Application: 0033 v.0146
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0146
=> Options:
- Infinity-Box/Dongle [CM2]

YellowBoss · 01-25-2021, 23:21

Quote:

Originally Posted by ibrahymhamdy

=== DongleManager [Infinity] v1.81 [26/01/2021 00:15:37] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 0000038B21344082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): FD5F038B
Firmware version: 0146.02
"UK Edition" status: On
Last launched Application: 0033 v.0146
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0146
=> Options:
- Infinity-Box/Dongle [CM2]

Hello,

Probably your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support for 1 or 2 years - https://www.infinity-box.com/buy/

iouy · 02-23-2021, 03:17

can i log in if cm2 is expired?

Infinity-BEST · 02-23-2021, 11:57

Quote:

Originally Posted by iouy

can i log in if cm2 is expired?

Yes, sure.
You can use IOS Account unlimited time.
Also you can use previous Infinity software versions unlimited time.

omar-batistuta · 02-28-2021, 12:30

I read the username and password information via DongleManager, but when logging in, the password or username is written wrong.
please help.

YellowBoss · 02-28-2021, 19:27

Quote:

Originally Posted by omar-batistuta

I read the username and password information via DongleManager, but when logging in, the password or username is written wrong.
please help.

DongleManager has FACTORY DEFAULT password only.

Reset forgotten password here - https://www.infinity-box.com/support/?r=16

alamgarh · 04-24-2021, 13:30

always getting this error

- How to get Username and Password - How to Sign In
Sign In required to download MT6580_AllCall_AllCall_RIO_AllCall_RIO_7.0_alps-mp-n0.mp2-V1_vz6580.weg.i.n_P99.7z

Continue

but i already login

YellowBoss · 04-24-2021, 13:59

Quote:

Originally Posted by alamgarh

always getting this error

- How to get Username and Password - How to Sign In
Sign In required to download MT6580_AllCall_AllCall_RIO_AllCall_RIO_7.0_alps-mp-n0.mp2-V1_vz6580.weg.i.n_P99.7z

Continue

but i already login

Hi,

Please try once again now, it should be Ok.

TAIMOORAHMED77 · 04-26-2021, 06:23

How to download old verision of cm2mt2?

01-15-2021, 20:49	#257 (permalink)
nevwireless Junior Member Join Date: Jul 2016 Posts: 6 Member: 2603890 Status: Offline Thanks Meter: 0	infinity best dongle please help can't get this to work I have tried with different versions on cm2mt2. Operation : Format FileSystem [ v1.58 ] 1. Power Off Phone , Remove battery , Insert back 2. Insert USB cable. In some cases require hold BootKey Wait for phone... Phone found! [ 6 ] Sync... Inital Boot Ok! BB_CPU_PID : 6582 BB_CPU_NME : [MediaTek] MT6582_S00 BB_CPU_EXT : 0xCA01 , 0x8A00 , 0x0000 Processing BROM stage Settings for BROM configured! SecCfgVal : 0x00000000 BromVer : 0x00FF BLVersion : 0x0001 PreLoader : Active [ Boot with PL ] BootLdrSS : NORMAL with PRELOADER Processing DA stage DA Select done, will use SecMode DA Sending and initialize DA ... [DA_ERROR] : SECURITYBOOT_BOOT_NOT_ACCEPTED Boot Error! Operation Failed Elapsed: 00:00:05 Reconnect Power/Cable!

01-19-2021, 21:02	#260 (permalink)
Phoneboutique Freak Poster Join Date: Dec 2005 Location: Lagos Nigeria Posts: 125 Member: 215142 Status: Offline Thanks Meter: 3	Infinity box dongle error Good day, how do I go about rectifying my smart card error in my infinity box . While I was updating my infinity box, the connecting cable to the box shook and showed this error below. === DongleManager [Infinity] v1.81 [1/19/2021 20:48:10] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0001679CFF021982 === Process started: 1/19/2021 20:48:11 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2

01-25-2021, 23:19	#262 (permalink)
ibrahymhamdy Junior Member Join Date: Dec 2019 Location: مصر Posts: 1 Member: 2940652 Status: Offline Thanks Meter: 0	=== DongleManager [Infinity] v1.81 [26/01/2021 00:15:37] === Searching... Card-Reader: Generic EMV Smartcard Reader 1 HWID: 0000038B21344082 Box/Dongle found: Infinity-Box/Dongle [CM2] Serial No (S/N): FD5F038B Firmware version: 0146.02 "UK Edition" status: On Last launched Application: 0033 v.0146 => Activations: - 00: Infinity-Box/Dongle [CM2] v0146 => Options: - Infinity-Box/Dongle [CM2]

02-23-2021, 03:17	#264 (permalink)
iouy Insane Poster Join Date: Jan 2009 Location: earthworms Posts: 88 Member: 959398 Status: Offline Thanks Meter: 4	can i log in if cm2 is expired?

02-28-2021, 12:30	#266 (permalink)
omar-batistuta Junior Member Join Date: Dec 2013 Location: turkey Posts: 37 Member: 2094100 Status: Offline Thanks Meter: 9	I read the username and password information via DongleManager, but when logging in, the password or username is written wrong. please help.

04-24-2021, 13:30	#268 (permalink)
alamgarh No Life Poster Join Date: Sep 2006 Location: Allah is Greatest Posts: 4,828 Member: 358694 Status: Offline Sonork: 100.1597323 Thanks Meter: 994	always getting this error - How to get Username and Password - How to Sign In Sign In required to download MT6580_AllCall_AllCall_RIO_AllCall_RIO_7.0_alps-mp-n0.mp2-V1_vz6580.weg.i.n_P99.7z Continue but i already login

04-26-2021, 06:23	#270 (permalink)
TAIMOORAHMED77 Junior Member Join Date: Apr 2021 Location: RAJANPUR Age: 33 Posts: 3 Member: 2985964 Status: Offline Thanks Meter: 0	How to download old verision of cm2mt2?