GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

Reply
 
LinkBack Thread Tools Display Modes
Old 10-18-2020, 18:20   #241 (permalink)
No Life Poster
 
Join Date: Jun 2006
Posts: 712
Member: 289307
Status: Offline
Thanks Meter: 42

i login but access to flash file support he tell only demo i can not download flash file moto e6 plus

i log in normaly but when i go to download https://www.infinity-box.com/support/ i find this No need Sign in: Flash Files demo

when i go to https://www.infinity-box.com/support/ i find this
No need Sign in: Flash Files demo

sorry i loged in its ok but i need e6 plus motorolla flash file it dosent exist

Last edited by YellowBoss; 10-18-2020 at 18:37.
  Reply With Quote
Old 10-18-2020, 19:15   #242 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 31,229
Member: 1043909
Status: Offline
Thanks Meter: 56,539
Quote:
Originally Posted by zacksonite View Post
i login but access to flash file support he tell only demo i can not download flash file moto e6 plus

i log in normaly but when i go to download https://www.infinity-box.com/support/ i find this No need Sign in: Flash Files demo

when i go to https://www.infinity-box.com/support/ i find this
No need Sign in: Flash Files demo

sorry i loged in its ok but i need e6 plus motorolla flash file it dosent exist
Please check support area /flashfiles/-community-uploads/Motorola/ folder
  Reply With Quote
Old 10-26-2020, 18:30   #243 (permalink)
No Life Poster
 
Join Date: Jun 2006
Posts: 712
Member: 289307
Status: Offline
Thanks Meter: 42
its ok now evry thing is ok thankyou .....
  Reply With Quote
Old 10-27-2020, 05:21   #244 (permalink)
Freak Poster
 
limonbogra's Avatar
 
Join Date: Aug 2018
Location: bagbari bogra dhaka bangladesh
Posts: 228
Member: 2856614
Status: Offline
Sonork: 100.650600
Thanks Meter: 121
Quote:
Originally Posted by YellowBoss View Post
Support Area access procedure improved

- Login to Infinity Online Service (IOS)
- Click to menu "Support & Downloads" and once again to "Support & Downloads"
- Click to link with Support Area that you want to access
NOTE: Different Support Area links will be available depends on your active Services

Infinity-Box Shell is not required any more for Support Area login !


How to access Support Area:

1. Login to your IOS Account



2. Click to "Support & Downloads" and select Support Area that you want to access

my accoun loging problem
  Reply With Quote
Old 10-27-2020, 09:43   #245 (permalink)
Product Manager
 
InfinitySupport's Avatar
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,323
Member: 130995
Status: Offline
Thanks Meter: 34,883
Quote:
Originally Posted by limonbogra View Post
my accoun loging problem
Hi,


What is your IOS Username ?
  Reply With Quote
Old 11-25-2020, 09:55   #246 (permalink)
No Life Poster
 
Join Date: May 2009
Location: D.G.Khan
Posts: 716
Member: 1042248
Status: Offline
Sonork: 100.1603905
Thanks Meter: 28
Quote:
Originally Posted by InfinitySupport View Post
Hi,


What is your IOS Username ?





my user name 03A41F1DA8




show only updae password


also update password but same still on update password
  Reply With Quote
Old 11-25-2020, 11:09   #247 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 31,229
Member: 1043909
Status: Offline
Thanks Meter: 56,539
Quote:
Originally Posted by zaheerkhan2011 View Post
my user name 03A41F1DA8




show only updae password


also update password but same still on update password
When you see text "set new password for your account" make this:
enter old password
enter new password
enter new password again


ok ?
  Reply With Quote
Old 12-14-2020, 23:27   #248 (permalink)
Junior Member
 
Join Date: Dec 2019
Location: Arusha- Tanzania
Posts: 2
Member: 2940391
Status: Offline
Thanks Meter: 0
Reset ios account

Quote:
Originally Posted by YellowBoss View Post
Shell works for now.

Actually new method is more easy, because you need to know only one password - password for IOS.
With this password you can login to IOS and after that - you can access Suport Area with one click even without dongle.
How can I change the IOS account because I have bought my dongle from a person not direct from shop?
  Reply With Quote
Old 12-15-2020, 00:26   #249 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 31,229
Member: 1043909
Status: Offline
Thanks Meter: 56,539
Quote:
Originally Posted by abias laurian View Post
How can I change the IOS account because I have bought my dongle from a person not direct from shop?
Hello,


Contact to support via e-mail https://www.infinity-box.com/contact/
  Reply With Quote
Old 12-26-2020, 18:37   #250 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 31,229
Member: 1043909
Status: Offline
Thanks Meter: 56,539
For our new users we made a new improved version of support area !
Now every new user with zero skills can understand how to download files.

We are waiting for your advices how to make procedure even more easy that now !
  Reply With Quote
Old 12-28-2020, 19:14   #251 (permalink)
Junior Member
 
Join Date: Dec 2020
Location: Kumasi
Posts: 3
Member: 2975392
Status: Offline
Thanks Meter: 0
Please do I need both credit and money before activating additional features on my Infinity BEST dongle or I will buy the credit with the money and use it for the activation?

Thank you
  Reply With Quote
Old 12-28-2020, 19:23   #252 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 31,229
Member: 1043909
Status: Offline
Thanks Meter: 56,539
Quote:
Originally Posted by Nanayaw123 View Post
Please do I need both credit and money before activating additional features on my Infinity BEST dongle or I will buy the credit with the money and use it for the activation?

Thank you
only credits.
You can add credits to your account and after that you can use credits for any service from this list https://www.infinity-box.com/price/

you can ask more from your seller, he will explain in details
  Reply With Quote
Old 12-28-2020, 21:09   #253 (permalink)
Junior Member
 
Join Date: Dec 2020
Location: Kumasi
Posts: 3
Member: 2975392
Status: Offline
Thanks Meter: 0
Quote:
Originally Posted by YellowBoss View Post
only credits.
You can add credits to your account and after that you can use credits for any service from this list

you can ask more from your seller, he will explain in details
Thank you for the reply. After following the link, I saw divisions in the tables names Number of credits and Prices, USD so the price I see there are equivalent to the Number of credits?

Also how can I add credits to my account? Thank you
  Reply With Quote
Old 12-29-2020, 00:30   #254 (permalink)
Product Supporter
 
Join Date: Jun 2009
Posts: 31,229
Member: 1043909
Status: Offline
Thanks Meter: 56,539
Quote:
Originally Posted by Nanayaw123 View Post
Thank you for the reply. After following the link, I saw divisions in the tables names Number of credits and Prices, USD so the price I see there are equivalent to the Number of credits?

Also how can I add credits to my account? Thank you
Yes, it's equivalent.


Contact any seller from list - https://www.infinity-box.com/buy/

Provide your IOS Username - https://www.infinity-box.com/service/

Get credits to your account
  Reply With Quote
Old 12-29-2020, 15:09   #255 (permalink)
Freak Poster
 
Join Date: Mar 2009
Location: morocco
Age: 35
Posts: 217
Member: 986038
Status: Offline
Thanks Meter: 39
best support even seen file not downloaded and
You have exceeded daily download limit, please try again tommorrow
  Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 05:57.



Powered by Searchlight © 2021 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2021 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2017 -
Page generated in 0.20191 seconds with 8 queries

SEO by vBSEO