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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-06-2017, 06:53   #31 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Support Area access procedure improved

- Login to Infinity Online Service (IOS)
- Click to menu "Support & Downloads" and once again to "Support & Downloads"
- Click to link with Support Area that you want to access
NOTE: Different Support Area links will be available depends on your active Services

Infinity-Box Shell is not required any more for Support Area login !


How to access Support Area:

1. Login to your IOS Account



2. Click to "Support & Downloads" and select Support Area that you want to access

gooooooooooooooooooood thanks
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The Following User Says Thank You to LORACLE For This Useful Post:
Old 03-16-2017, 20:06   #32 (permalink)
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is a good development but hard to log in to support and download area...
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Old 03-18-2017, 21:08   #33 (permalink)
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Quote:
Originally Posted by Yusuf Lawal View Post
is a good development but hard to log in to support and download area...
Why do you think it's hard ?
What is the problem with this method ?
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Old 03-19-2017, 09:02   #34 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Why do you think it's hard ?
What is the problem with this method ?
At times we cannot access infinity server,

https://user.infinity-box.com/
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Old 03-25-2017, 14:43   #35 (permalink)
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About what improvement could it be? I can not go on support as here improvement? If not difficult to translate into Russian so they can understand what is at stake .. thanks ..
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Old 03-25-2017, 16:14   #36 (permalink)
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Quote:
Originally Posted by edik622 View Post
About what improvement could it be? I can not go on support as here improvement? If not difficult to translate into Russian so they can understand what is at stake .. thanks ..
What is the problem with support area access ?
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Old 03-25-2017, 16:31   #37 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
What is the problem with support area access ?
Instantly it was necessary to download the firmware, did not go support .. and already corrected everything. Thank you for attention ..
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Old 03-25-2017, 22:53   #38 (permalink)
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Every time I try to log in it says wrong username or password
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Old 03-25-2017, 22:56   #39 (permalink)
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Quote:
Originally Posted by matengo View Post
Every time I try to log in it says wrong username or password
Use Token calculator, and get the code
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Old 03-26-2017, 00:09   #40 (permalink)
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Quote:
Originally Posted by matengo View Post
Every time I try to log in it says wrong username or password
Hello,

To reset password click here - http://www.infinity-box.com/support/?r=16&help=1
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Old 03-26-2017, 01:28   #41 (permalink)
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Originally Posted by edik622 View Post
Use Token calculator, and get the code
How can I do that?......
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Old 03-26-2017, 09:23   #42 (permalink)
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Originally Posted by matengo View Post
How can I do that?......
Please explain what do you want to do ?
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Old 03-26-2017, 19:49   #43 (permalink)
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Originally Posted by matengo View Post
How can I do that?......
Write me your mail, I'll try to help!
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Old 03-29-2017, 01:33   #44 (permalink)
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please when i try to log in support area it says wrong username or password
im from tunisia i have this dongle ready registred then i dont have the mail from the seller
please need help
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Old 03-29-2017, 08:56   #45 (permalink)
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Quote:
Originally Posted by ziedmat View Post
please when i try to log in support area it says wrong username or password
im from tunisia i have this dongle ready registred then i dont have the mail from the seller
please need help
Hello,

To reset password click here - http://www.infinity-box.com/support/?r=16&help=1

If problem still exist contact to support via e-mail (address is at bottom of that web page)
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