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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-10-2017, 09:18   #61 (permalink)
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Quote:
Originally Posted by dragosgsm View Post
What kind of "improvement" of support is this ????????????
it was a lot easy with shell login !!!!
Please go back to the previous login mode
Hello,

Could you please tell me what is the problem with new support area login procedure ?
Do you have any problem with it ?
Can I help you ?
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Old 04-10-2017, 09:19   #62 (permalink)
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Quote:
Originally Posted by jhalir View Post
i am sorry resut is nothing, do not remember username. I get messages from infinity mailer on two adress [email protected] and [email protected]. but cannot remember to my username. i alteady check all posible combination. please can you send me to this mail address usernames what are paired with that adress. please.
Hello,

How to get Username - http://www.infinity-box.com/support/?r=22

Is it Ok now or do you still have a problem ?
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Old 04-13-2017, 12:34   #63 (permalink)
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download file problem

i successful login with best but there is only best file.i want to download cm2 file.i also have infinity box but always error wrong username.please solve my problem.i want to download file for chines android phone.
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Old 04-13-2017, 12:42   #64 (permalink)
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Quote:
Originally Posted by kamraankisskiss View Post
i successful login with best but there is only best file.i want to download cm2 file.i also have infinity box but always error wrong username.please solve my problem.i want to download file for chines android phone.
What is your username ?
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Old 04-13-2017, 12:59   #65 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What is your username ?
dongle username 0308CD5081

box username 0053491E3F
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Old 04-13-2017, 13:42   #66 (permalink)
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Quote:
Originally Posted by kamraankisskiss View Post
dongle username 0308CD5081

box username 0053491E3F
each username has access to specific support area.
you should login with specific username to get access to selected support area.
result?
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Old 04-13-2017, 14:31   #67 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
each username has access to specific support area.
you should login with specific username to get access to selected support area.
result?
i dont know specific username.
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Old 04-13-2017, 14:48   #68 (permalink)
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i use donel maneger.

and got the user name pass.

but it sho in ios invalid user name pass
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Old 04-13-2017, 19:22   #69 (permalink)
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Quote:
Originally Posted by kamraankisskiss View Post
i dont know specific username.
if dongle has best - you can download best
if dongle has cm2 - you can download cm2
now clear ?
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Old 04-15-2017, 07:10   #70 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
if dongle has best - you can download best
if dongle has cm2 - you can download cm2
now clear ?
best dongle login fine.
now problem in box always error wrong username.
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Old 04-16-2017, 11:30   #71 (permalink)
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Quote:
Originally Posted by kamraankisskiss View Post
best dongle login fine.
now problem in box always error wrong username.
Hello,

To reset password click here - http://www.infinity-box.com/support/?r=16&help=1
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Old 04-16-2017, 16:51   #72 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

To reset password click here - http://www.infinity-box.com/support/?r=16&help=1
thanks sir login successful.
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Old 04-17-2017, 22:21   #73 (permalink)
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It's very easy to reset passowrd, password reset link is at login web page.
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Old 04-18-2017, 11:30   #74 (permalink)
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Wrong Username or Password
i can,t remeber user or password or any mail please help me
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Old 04-18-2017, 20:05   #75 (permalink)
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Quote:
Originally Posted by Esso Elkordy View Post
Wrong Username or Password
i can,t remeber user or password or any mail please help me
Hello,

How to get Username - http://www.infinity-box.com/support/?r=22

What is your Username ?
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