support not work

[distefano]

I do all as before
I open http://www.infinity-box.com/service

than run dongle manager and read online service than copy and paste username and password anod finalkly got :

Wrong Username or Password

How to reset forgotten Password:

- Click to Reset Password
- Enter your Username
- Enter your e-mail address
- Click to Reset Password
- Check your mailbox, you will see an e-mail with reset link
- Click to link
- You will get Temporary Password
- Login with your Username and Temporary Password

Now you are logged in, you should set New Password for your account.
- Click to Settings menu
- Enter your Temporary Password
- Enter your New Password
- Enter your New Password again
- Click to Ok
Questions: [email protected]


reseting password not work - mail not come , so what to do ?

[PASSIONATE_BOYS]

Originally Posted by distefano

I do all as before
I open http://www.infinity-box.com/service

than run dongle manager and read online service than copy and paste username and password anod finalkly got :

Wrong Username or Password

How to reset forgotten Password:

- Click to Reset Password
- Enter your Username
- Enter your e-mail address
- Click to Reset Password
- Check your mailbox, you will see an e-mail with reset link
- Click to link
- You will get Temporary Password
- Login with your Username and Temporary Password

Now you are logged in, you should set New Password for your account.
- Click to Settings menu
- Enter your Temporary Password
- Enter your New Password
- Enter your New Password again
- Click to Ok
Questions: [email protected]


reseting password not work - mail not come , so what to do ?

Hello,
Contact to email given at the end of page with your problem details.

Br.
Infinity Box Team.