GSM-Forum - tring to update the dongle frimware but alwaysing giving error

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- - tring to update the dongle frimware but alwaysing giving error (https://forum.gsmhosting.com/vbb/f296/tring-update-dongle-frimware-but-alwaysing-giving-error-1463071/)

tring to update the dongle frimware but alwaysing giving error

Hi team i m trying to update my dongle firmware but always saying this what to do?
http://img545.imageshack.us/img545/813/managerh.jpg

i already renew my account so i dont think its account problem plz check and let me know thanks

Hello,

Please, disconnect all other smart-cards from your PC and leave only Infinity-Box Smart0Card.
What is the results ?

Also, do you have Emma installed in your PC ?

Quote:

Originally Posted by YellowBoss (Post 8339257)

Hello,

Please, disconnect all other smart-cards from your PC and leave only Infinity-Box Smart0Card.
What is the results ?

Also, do you have Emma installed in your PC ?

thanks for reply after disconnect all dongle now trying to update saying this

Code:

----------Process started: 21/04/2012 1:08:34 p.m.----------

DongleManager version: 1.43

Locating server...

Server address found#1

Connecting to server#1...

Server connection successfully established

S/N: 852E5AD3, Firmware: 0116.02

Authenticating on server...

Authentication successfull

Checking DongleManager version...

Your DongleManager is up-to-date

Checking Dongle Identification...

Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

Hello,

Server side updated.
Please, try to update box firmware once again now.
Waiting for your results.

Quote:

Originally Posted by InfinitySupport (Post 8340326)

Hello,

Server side updated.
Please, try to update box firmware once again now.
Waiting for your results.

Hi thanks its working thanks for ur help