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Old 07-25-2018, 20:00   #1 (permalink)
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Update error


https://yadi.sk/i/OlYs_0tX3ZZyFM

REALLY??

LIFE IS HARD MAN !!!

HELP!
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Old 07-25-2018, 20:24   #2 (permalink)
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solution for this matter!!!

Quote:
Originally Posted by soulgsm View Post
Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0137; Registered: 25-Jul-2018; Expired: 26-Jul-2019; Support: Active

https://yadi.sk/i/OlYs_0tX3ZZyFM
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Old 07-26-2018, 06:56   #3 (permalink)
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planetgsm
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Joined: 25 Jul 2018, 19:51
Re: Smart-Card/Dongle/Box update Problems and Solutions
Quote
Post by planetgsm » 25 Jul 2018, 20:01
==== [7/25/2018 21:27:26] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [7/25/2018 21:27:47] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 010675892488129
Box/Dongle found: [BEST]
Serial No (S/N):
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0030 v.0228
=> Activations:
- 03: [BEST] v.0122
- 0A: #10
=== DongleManager [Infinity] v1.72 [7/25/2018 21:27:52] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0106758924881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): FBxxxxx
Firmware version: 0122.02
=== Process started: 7/25/2018 21:27:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 133 sec
Card returned error - 0000 at 0/8391
Error upgrading applets:
Card returned error - 0000 at 0/8391
Disconnected


Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0137; Registered: 25-Jul-2018; Expired: 26-Jul-2019; Support: Active

Token
- Type: Infinity [BEST]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0137; Registered: 25-Jul-2018; Expired: 26-Jul-2019; Support: Active
- Activation 2: Infinity [BEST]; S/N: Fxxxxxx; Firmware Version: 0122
- More Services may be active but not listed

posted on tTHE infinity FORUM !!!none there also!!
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Old 07-26-2018, 07:16   #4 (permalink)
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Red face Need solutions fast please!

Quote:
Originally Posted by soulgsm View Post
https://yadi.sk/i/OlYs_0tX3ZZyFM

REALLY??

LIFE IS HARD MAN !!!

HELP!
==== [7/25/2018 21:27:26] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [7/25/2018 21:27:47] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 010675892488129
Box/Dongle found: [BEST]
Serial No (S/N):
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0030 v.0228
=> Activations:
- 03: [BEST] v.0122
- 0A: #10
=== DongleManager [Infinity] v1.72 [7/25/2018 21:27:52] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0106758924881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): FBxxxxx
Firmware version: 0122.02
=== Process started: 7/25/2018 21:27:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 133 sec
Card returned error - 0000 at 0/8391
Error upgrading applets:
Card returned error - 0000 at 0/8391
Disconnected


Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0137; Registered: 25-Jul-2018; Expired: 26-Jul-2019; Support: Active

Token
- Type: Infinity [BEST]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0137; Registered: 25-Jul-2018; Expired: 26-Jul-2019; Support: Active
- Activation 2: Infinity [BEST]; S/N: Fxxxxxx; Firmware Version: 0122
- More Services may be active but not listed

posted on tTHE infinity FORUM !!!none there also!!
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Old 07-26-2018, 09:53   #5 (permalink)
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Quote:
Originally Posted by soulgsm View Post
planetgsm
Posts: 2
Joined: 25 Jul 2018, 19:51
Re: Smart-Card/Dongle/Box update Problems and Solutions
Quote
Post by planetgsm » 25 Jul 2018, 20:01
==== [7/25/2018 21:27:26] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.72 [7/25/2018 21:27:47] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 010675892488129
Box/Dongle found: [BEST]
Serial No (S/N):
Firmware version: 0122.02
"UK Edition" status: On
Last launched Application: 0030 v.0228
=> Activations:
- 03: [BEST] v.0122
- 0A: #10
=== DongleManager [Infinity] v1.72 [7/25/2018 21:27:52] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0106758924881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): FBxxxxx
Firmware version: 0122.02
=== Process started: 7/25/2018 21:27:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 133 sec
Card returned error - 0000 at 0/8391
Error upgrading applets:
Card returned error - 0000 at 0/8391
Disconnected


Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0137; Registered: 25-Jul-2018; Expired: 26-Jul-2019; Support: Active

Token
- Type: Infinity [BEST]
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; Firmware Version: 0137; Registered: 25-Jul-2018; Expired: 26-Jul-2019; Support: Active
- Activation 2: Infinity [BEST]; S/N: Fxxxxxx; Firmware Version: 0122
- More Services may be active but not listed

posted on tTHE infinity FORUM !!!none there also!!

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

OR

1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

2. Run DongleManager
3. Update Dongle firmware


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
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Old 07-26-2018, 11:47   #6 (permalink)
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positive result by changing the dongle result


=== DongleManager [Infinity] v1.72 [7/26/2018 13:46:01] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0106758924881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): xxxxxxx
Firmware version: 0122.02
=== Process started: 7/26/2018 13:46:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 7/26/2018 13:46:26 ===
=== DongleManager [Infinity] v1.72 [7/26/2018 13:46:26] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0106758924881292
Box/Dongle found: [BEST]
Serial No (S/N): xxxxxx
Firmware version: 0122.02
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122

SOLUTION:

1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

2. Run DongleManager
3. Update Dongle firmware

Last edited by soulgsm; 07-26-2018 at 11:53.
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