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Old 02-19-2020, 11:14   #1 (permalink)
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update fail . dongle firmware out date . new dongle


Serial No (S/N): 1DA5B496
Firmware version: 0118.02
=== Process started: 2/19/2020 16:13:07 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 02-19-2020, 13:24   #2 (permalink)
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Quote:
Originally Posted by rocky telecom View Post
Serial No (S/N): 1DA5B496
Firmware version: 0118.02
=== Process started: 2/19/2020 16:13:07 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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Old 02-19-2020, 13:43   #3 (permalink)
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Quote:
Originally Posted by A.G.Shahid View Post
It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
at fast see full msg then replay here . allready i mention here its new dongle .
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Old 02-19-2020, 14:40   #4 (permalink)
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Quote:
Originally Posted by rocky telecom View Post
Serial No (S/N): 1DA5B496
Firmware version: 0118.02
=== Process started: 2/19/2020 16:13:07 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,
As I can check this serial is already registered on 17th Feb 2020 and has latest firmware version now-
Quote:
Registered: 2020-02-17
Expired: 2021-02-16
Do you still have problem?

Br.
Infinity-Box Team.
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Old 02-19-2020, 17:34   #5 (permalink)
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Quote:
Originally Posted by rocky telecom View Post
Serial No (S/N): 1DA5B496
Firmware version: 0118.02
=== Process started: 2/19/2020 16:13:07 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Do you understand that with wrong log text you make other users and supporters confused ?

In future you must post software log text with error but not log text after many tries.

Update dongle firmware now ONLY ONCE !
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Old 02-19-2020, 17:36   #6 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Do you understand that with wrong log text you make other users and supporters confused ?

In future you must post software log text with error but not log text after many tries.

Update dongle firmware now ONLY ONCE !


Check dongle firmware version . After registation this problem .
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Old 02-19-2020, 21:25   #7 (permalink)
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Update dongle firmware now ONLY ONCE !
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