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Old 03-17-2009, 06:34   #1 (permalink)
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w355 flashing problem


i have moto w355 cdma dead , its dead in dm tool ! i want to flash in infinity but not sucsess ! plz help infinity team !

here is log -

COM3 [VCP0] selected
Device: Motorola-W355
Checking data, wait...
connection mode: Standard connection
Action: Flash write
"safe mode" enabled
Write: Firmware
Write: Flex/Customization
Write: Language pack
Skip: FFS/File system
Skip: Eeprom
Connect...
Phone must be Powered-Off
Connecting, wait...
Press and HOLD Power button now !
Connecting, wait...
error: unexpected answer:
error: can't load bootcode
Connect Fail
Finished, time used: 5 sec
Remove/Install battery now !
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Old 03-18-2009, 18:32   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
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Quote:
Originally Posted by rajesh_sahil View Post
i have moto w355 cdma dead , its dead in dm tool ! i want to flash in infinity but not sucsess ! plz help infinity team !

here is log -

COM3 [VCP0] selected
Device: Motorola-W355
Checking data, wait...
connection mode: Standard connection
Action: Flash write
"safe mode" enabled
Write: Firmware
Write: Flex/Customization
Write: Language pack
Skip: FFS/File system
Skip: Eeprom
Connect...
Phone must be Powered-Off
Connecting, wait...
Press and HOLD Power button now !
Connecting, wait...
error: unexpected answer:
error: can't load bootcode
Connect Fail
Finished, time used: 5 sec
Remove/Install battery now !
Hello, What is exact phone history ? How it was become dead ?
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Old 05-23-2009, 14:12   #3 (permalink)
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Thanks Meter: 19
Thumbs down same here

w355 contact retailer problem in flasing....COM3 [VCP0] selected
Device: Motorola-W355
Checking data, wait...
connection mode: Standard connection
Action: Flash write
"smart write" enabled
"safe mode" enabled
Write: Firmware
Write: Flex/Customization
Write: Language pack
Skip: FFS/File system
Skip: Eeprom
Connect...
Phone must be Powered-Off
Connecting, wait...
Press and HOLD Power button now !
Connecting, wait...
error: unexpected answer:
error: can't load bootcode
Connect Fail
Finished, time used: 27 sec
Remove/Install battery now !
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Old 05-24-2009, 11:15   #4 (permalink)
Product Manager
 
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Location: infinity-box
Posts: 38,635
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Hello,
Do you see anything at phone LCD during boot procedure ?
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Old 09-05-2009, 07:48   #5 (permalink)
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Location: India
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no i did'nt see anything at phone lcd. phone is almost dead but it somehow taking boot when pressing power bottom
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Old 09-05-2009, 07:49   #6 (permalink)
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need help "Infinity Support" PLEASE
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Old 09-05-2009, 07:52   #7 (permalink)
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I have same Problem moto w355.
Need help Please Infinity Support
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Old 09-05-2009, 17:18   #8 (permalink)
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Quote:
Originally Posted by Riteshgpt60 View Post
I have same Problem moto w355.
Need help Please Infinity Support
What is the "same" problem exactly ?
Please make more detailed problem description.
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Old 09-06-2009, 03:10   #9 (permalink)
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Phone is dead
here is the log;
COM5 [VCP0] selected
Device: Motorola-W355
Checking data, wait...
connection mode: Standard connection
Action: Flash write
"safe mode" enabled
Write: Firmware
Write: Flex/Customization
Write: Language pack
Skip: FFS/File system
Skip: Eeprom
Connect...
Phone must be Powered-Off
Connecting, wait...
Press and HOLD Power button now !
Connecting, wait...
error: unexpected answer:
error: can't load bootcode
Connect Fail
Finished, time used: 5 sec
Remove/Install battery now !

Need Help!!!
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Old 09-06-2009, 03:11   #10 (permalink)
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how to solve this phone is dead
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Old 09-07-2009, 02:41   #11 (permalink)
No Life Poster
 
Join Date: Jul 2009
Location: India
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Phone is dead
here's the log;
COM5 [VCP0] selected
Device: Motorola-W355
Checking data, wait...
connection mode: Standard connection
Action: Flash write
"safe mode" enabled
Write: Firmware
Write: Flex/Customization
Write: Language pack
Skip: FFS/File system
Skip: Eeprom
Connect...
Phone must be Powered-Off
Connecting, wait...
Press and HOLD Power button now !
Connecting, wait...
error: unexpected answer:
error: can't load bootcode
Connect Fail
Finished, time used: 5 sec
Remove/Install battery now !

Need Help!!!
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Old 09-07-2009, 17:45   #12 (permalink)
Product Manager
 
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Hello,

If phone is dead and can not be detected by software you need to desolder flash chip, program it with image file and solder flash chip back.
Are you able to do so ?
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Old 03-04-2010, 17:15   #13 (permalink)
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im flashing w355 showing this erro
COM37 [VCP0] selected
Device: Motorola-W355
Checking data, wait...
connection mode: "Repair mode" connection
Action: Flash write
"smart write" enabled
"safe mode" enabled
Write: Firmware
Write: Flex/Customization
Write: Language pack
Write: FFS/File system
Write: Eeprom
error: no data for Flex/Customization
plz help
infinity
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Old 03-07-2010, 14:20   #14 (permalink)
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Quote:
Originally Posted by jamilshaikh5887 View Post
im flashing w355 showing this erro
COM37 [VCP0] selected
Device: Motorola-W355
Checking data, wait...
connection mode: "Repair mode" connection
Action: Flash write
"smart write" enabled
"safe mode" enabled
Write: Firmware
Write: Flex/Customization
Write: Language pack
Write: FFS/File system
Write: Eeprom
error: no data for Flex/Customization

plz help
infinity

Hi,

What files you have loaded before flash operation ?
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