W375 rom version: 0411 - GSM-Forum

green bird · 03-24-2008, 11:04

i can not do anything in new W375. ex unlock, read code, information... all get error. also i try with all certificate.

log:-

COM11 [VCP9] selected
Action: unlock
Device: W375
Checking data, wait...
Connect...
Press and HOLD Power button...
rom version: 0411
Connecting...
error: incorrect certificate
Release Power button !
Connect Fail
Finished, time used: 10 sec
Remove/Install battery now !

read information :-

Infinity-Box · 03-24-2008, 13:14

is this problem on 1 phone or several phones?

**InfinitySupport** · 03-24-2008, 14:49

Quote:

Originally Posted by green bird

i can not do anything in new W375. ex unlock, read code, information... all get error. also i try with all certificate.

log:-

COM11 [VCP9] selected
Action: unlock
Device: W375
Checking data, wait...
Connect...
Press and HOLD Power button...
rom version: 0411
Connecting...
error: incorrect certificate
Release Power button !
Connect Fail
Finished, time used: 10 sec
Remove/Install battery now !

read information :-

Hello,

Please, press #02# and post here complete information about phone software version.

Road_Hog · 04-09-2008, 09:30

Quote:

Originally Posted by InfinitySupport

Hello,

Please, press #02# and post here complete information about phone software version.

I get the same.

COM8 [Serial2] selected
Action: read flash
Device: W375
Checking data, wait...
Connect...
Press and HOLD Power button...
rom version: 0411
Connecting...
Release Power button !
Connect Fail
Finished, time used: 23 sec
Remove/Install battery now !

"Please, press #02# and post here complete information about phone software version."

SW Version
001C0076
710292904070
Who: sw_cm
SW_W375_0.0.62.K2
Version Info.
CODE.90.01
BOOT.90.05
FMGR.90.64
FLEX_W375_BR_003
LangPack:
LP_W375_0062_001
Chip Ver X

**InfinitySupport** · 04-09-2008, 16:15

Hello,

Be sure that your cable is Ok and battery is enough charged.

Road_Hog · 04-09-2008, 17:56

Quote:

Originally Posted by InfinitySupport

Hello,

Be sure that your cable is Ok and battery is enough charged.

The battery is charged and the cable is about the best quality you can buy.

I've unlocked it with Smart Clip today but don't have Scout Dongle to flash it.

I unlock W375/W377 everyday (with SC) no problem.

dest · 04-30-2008, 15:52

I have the same problem. What is the deal with?

**InfinitySupport** · 04-30-2008, 17:32

Quote:

Originally Posted by dest

I have the same problem. What is the deal with?

Hello,

What is "the same" problem ?

abskie · 05-01-2008, 03:31

i have here also w375

SW Ver:SW_W375_6.9.75.K3

LOGS:

COM11 [VCP1] selected
Action: unlock
Device: W375
Checking data, wait...
Connect...
Press and HOLD Power button...
Connecting...
error: incorrect certificate
Release Power button !
Connect Fail
Finished, time used: 9 sec
Remove/Install battery now !

can anyone help me?

**InfinitySupport** · 05-01-2008, 08:26

Quote:

Originally Posted by abskie

i have here also w375

SW Ver:SW_W375_6.9.75.K3

LOGS:

COM11 [VCP1] selected
Action: unlock
Device: W375
Checking data, wait...
Connect...
Press and HOLD Power button...
Connecting...
error: incorrect certificate
Release Power button !
Connect Fail
Finished, time used: 9 sec
Remove/Install battery now !

can anyone help me?

Hello,

Thanks for information ! We will try to fix it ASAP.

jham · 05-07-2008, 15:07

Hello boss , I have same problem with the post above,

Pls fixed thanks

Jham

dest · 05-07-2008, 17:35

The k3 doesn't work yet.

Alex

parjas95 · 05-08-2008, 22:17

I have the same problem with 5 out of 7 phones. I have noticed that some phones have TI EEPROM and others have Intel EEPROM.

With the k3 version of software, I have been able to unlock and flash when the phone has the TI EEPROM but none with the Intel EEPROM.

Please let m eknow when there is a solution.

jesto80 · 05-12-2008, 20:48

i have same boot problem with 2pcs of w375. waiting also on update

maplegsm · 05-13-2008, 08:10

use com 1 which have 5 volts
BR
MAPLE GSM(UMER)

03-24-2008, 11:04	#1 (permalink)
green bird No Life Poster Join Date: Jan 2005 Location: IN YOUR HEART Posts: 714 Member: 109163 Status: Offline Thanks Meter: 75	W375 rom version: 0411 i can not do anything in new W375. ex unlock, read code, information... all get error. also i try with all certificate. log:- COM11 [VCP9] selected Action: unlock Device: W375 Checking data, wait... Connect... Press and HOLD Power button... rom version: 0411 Connecting... error: incorrect certificate Release Power button ! Connect Fail Finished, time used: 10 sec Remove/Install battery now ! read information :-

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03-24-2008, 13:14	#2 (permalink)
Infinity-Box Product Supporter Join Date: Mar 2005 Age: 44 Posts: 3,487 Member: 128745 Status: Offline Thanks Meter: 16,936	is this problem on 1 phone or several phones?

04-09-2008, 16:15	#5 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, Be sure that your cable is Ok and battery is enough charged.

04-30-2008, 15:52	#7 (permalink)
dest No Life Poster Join Date: Jun 2004 Location: USA Age: 39 Posts: 1,142 Member: 67927 Status: Offline Thanks Meter: 108	I have the same problem. What is the deal with?

05-01-2008, 03:31	#9 (permalink)
abskie Freak Poster Join Date: Aug 2006 Location: philippines Posts: 199 Member: 339146 Status: Offline Thanks Meter: 2	i have here also w375 SW Ver:SW_W375_6.9.75.K3 LOGS: COM11 [VCP1] selected Action: unlock Device: W375 Checking data, wait... Connect... Press and HOLD Power button... Connecting... error: incorrect certificate Release Power button ! Connect Fail Finished, time used: 9 sec Remove/Install battery now ! can anyone help me?

05-07-2008, 15:07	#11 (permalink)
jham Freak Poster Join Date: Jan 2004 Location: Georgia Age: 51 Posts: 455 Member: 48366 Status: Offline Thanks Meter: 30	Hello boss , I have same problem with the post above, Pls fixed thanks Jham

05-07-2008, 17:35	#12 (permalink)
dest No Life Poster Join Date: Jun 2004 Location: USA Age: 39 Posts: 1,142 Member: 67927 Status: Offline Thanks Meter: 108	The k3 doesn't work yet. Alex

05-08-2008, 22:17	#13 (permalink)
parjas95 Junior Member Join Date: Sep 2005 Age: 42 Posts: 3 Member: 182781 Status: Offline Thanks Meter: 0	I have the same problem with 5 out of 7 phones. I have noticed that some phones have TI EEPROM and others have Intel EEPROM. With the k3 version of software, I have been able to unlock and flash when the phone has the TI EEPROM but none with the Intel EEPROM. Please let m eknow when there is a solution.

05-12-2008, 20:48	#14 (permalink)
jesto80 No Life Poster Join Date: Oct 2004 Location: jamaica Age: 43 Posts: 957 Member: 87998 Status: Offline Thanks Meter: 11	i have same boot problem with 2pcs of w375. waiting also on update

05-13-2008, 08:10	#15 (permalink)
maplegsm No Life Poster Join Date: Nov 2006 Location: Bulgaria/China Age: 58 Posts: 4,312 Member: 391664 Status: Offline Sonork: Python Thanks Meter: 1,063	use com 1 which have 5 volts BR MAPLE GSM(UMER)