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Old 03-12-2008, 08:09   #1 (permalink)
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Exclamation What Happen To Dongle manager Upgrade, I Cant Upgrade My dongle..


@ Infinity team, Is it server down ???

Because i cant upgrade my Infinity Language pack activation..

Here The log Of Dongle manager,

----------Process started:14:04:38----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10061
Connection refused.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.


Please Check it.

Thanks.
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Old 03-12-2008, 09:31   #2 (permalink)
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----------Process started:10:29:16----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10061
Connection refused.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.


yes please helpme
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Old 03-12-2008, 09:54   #3 (permalink)
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Hello,

In case of connection errors please, download latest DongleManager from support area: http://www.infinity-box.biz/index.php?id=support
Double check that your firewall and antivirus is disabled or give enough rights to DongleManager to access network.
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Old 03-12-2008, 10:02   #4 (permalink)
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Dongle Manager versiyon v1.20
Anti virüs disabled

----------Process started:10:58:31----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
----------Process started:10:59:42----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.


the same

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Old 03-12-2008, 10:12   #5 (permalink)
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same problem to me.....
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Old 03-12-2008, 10:27   #6 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

In case of connection errors please, download latest DongleManager from support area: http://www.infinity-box.biz/index.php?id=support
Double check that your firewall and antivirus is disabled or give enough rights to DongleManager to access network.





I'm using latest dongle manager,

Pleasee check again the server, because not only me had this problem.

thanks
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Old 03-12-2008, 10:27   #7 (permalink)
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I can't beleive. I see by server logs that users make upgrade right now.
Please, try to repeat process again now and let me know about results.
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Old 03-12-2008, 10:46   #8 (permalink)
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Update ok tanks brother
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Old 03-12-2008, 10:53   #9 (permalink)
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Thanks, Update Ok Now..

Here the log,
==== log opened: [12/03/2008 16:51:18] ====
Application: C:\Program Files\InfinityBox\DongleManager\DongleManager.exe
Dongle Manager [Infinity Box] v1.20
----------Process started:16:51:24----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: ******XX, Firmware: 010E.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Dongle Identification checked.
Service stage 1 confirmed.
Securing session...
Session secured ok.
Upgrading dongle...
Applet upgrade ok.
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok.
Process completed.
----------Process finished:16:52:02----------


Thanks For Quick Fix,,
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