What happen infinity support area ??? - GSM-Forum

Winston rio hum · 04-16-2010, 12:29

please infinity team,

i can't enter support area ??? confused
just loading and not entered
i try main support, mirror1, mirror2 nothing happen

YellowBoss · 04-16-2010, 21:43

Hello,

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.

04-16-2010, 12:29	#1 (permalink)
Winston rio hum Freak Poster Join Date: Nov 2007 Location: inside Phone Posts: 379 Member: 631496 Status: Offline Sonork: 100.1581341 Thanks Meter: 112	What happen infinity support area ??? please infinity team, i can't enter support area ??? confused just loading and not entered i try main support, mirror1, mirror2 nothing happen

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04-16-2010, 21:43	#2 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hello, How to fix problems with support area: 1. Try to login in support area again 2. Read error messages very carefully and follow by advices that you can see in support area 3. Try to login in another support area mirror 4. Read error messages very carefully and follow by advices that you can see in support area If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to [email protected] so we will be able to check what is wrong. Don't forget to include in your mail detailed information what is the problem with your dongle.