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Old 11-29-2018, 14:54   #1 (permalink)
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Red face Infinity Best+cm2 simcard not detecting help


please help me great infinity team and tell me how can i replace simcard with new simcard and i have activated nokia best and cm2 on this card.
caid id is this
Card-Reader: Generic EMV Smartcard Reader 0
ATR: 3B7D94000080318065B0831148C883009000
Card Manager: A000000018434D00
SCardTransmit error
SmartCard API error #2148532271
A communications error with the smart card has been detected. Retry the operation.
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Old 11-29-2018, 15:21   #2 (permalink)
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Quote:
Originally Posted by bherkund View Post
please help me great infinity team and tell me how can i replace simcard with new simcard and i have activated nokia best and cm2 on this card.
caid id is this
Card-Reader: Generic EMV Smartcard Reader 0
ATR: 3B7D94000080318065B0831148C883009000
Card Manager: A000000018434D00
SCardTransmit error
SmartCard API error #2148532271
A communications error with the smart card has been detected. Retry the operation.

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you should buy new Dongle.
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Old 11-29-2018, 15:33   #3 (permalink)
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Red face if i buy new one same activations how can i get back

Quote:
Originally Posted by YellowBoss View Post
Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you should buy new Dongle.
tell me how can i get back my activations on ney dongle.because i have activated best nokia and cm2 on this faulty simcard.help me and i am an old user of infinity products.
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Old 11-29-2018, 17:01   #4 (permalink)
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Quote:
Originally Posted by bherkund View Post
tell me how can i get back my activations on ney dongle.because i have activated best nokia and cm2 on this faulty simcard.help me and i am an old user of infinity products.
Hello,
Buy same type of dongle/smart card to transfer activation from old dongle to new dongle.
For more info read here- https://forum.infinity-box.com/viewtopic.php?f=3&t=1102


Br.
Infinity Box Team.
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Old 11-29-2018, 23:58   #5 (permalink)
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Quote:
Originally Posted by bherkund View Post
tell me how can i get back my activations on ney dongle.because i have activated best nokia and cm2 on this faulty simcard.help me and i am an old user of infinity products.
IMPORTANT information about activation transfer - https://www.infinity-box.com/doc/?r=20
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Old 11-30-2018, 11:42   #6 (permalink)
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Red face From where i can buy new simcard in pk

Quote:
Originally Posted by InfinitySupport View Post
IMPORTANT information about activation transfer - https://www.infinity-box.com/doc/?r=20
Dear sir kindly tell me from where i can buy new sim card in pk and how can i know simcard is same.also tell me what will be the fee for new dongle.also confirm me i have best+CM2 activated.so when i buy new same simcard then can i get my 2 activations on this one.also tell me reseller name from pk who have sim card.
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Old 11-30-2018, 13:54   #7 (permalink)
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What is the S/N of your damaged box/dongle ?
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Old 11-30-2018, 13:57   #8 (permalink)
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Red face s/n 3248905F

Quote:
Originally Posted by InfinityHelp View Post
What is the S/N of your damaged box/dongle ?
my damaged smart card s/n is 3248905F and its registered to my official email [email protected]
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Old 11-30-2018, 14:03   #9 (permalink)
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Quote:
Originally Posted by bherkund View Post
my damaged smart card s/n is 3248905F and its registered to my official email [email protected]
You should buy new Infinity [BEST] Dongle.

IMPORTANT information about activation transfer - https://www.infinity-box.com/doc/?r=20
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Old 11-30-2018, 14:11   #10 (permalink)
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Red face blank simcard is not available?

Quote:
Originally Posted by InfinityHelp View Post
You should buy new Infinity [BEST] Dongle.

IMPORTANT information about activation transfer - https://www.infinity-box.com/doc/?r=20
if i buy cm2 latest dongle and can i transfer my old nokia best activation on new cm2 dongle?answer me
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Old 11-30-2018, 15:06   #11 (permalink)
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Quote:
Originally Posted by bherkund View Post
if i buy cm2 latest dongle and can i transfer my old nokia best activation on new cm2 dongle?answer me
Your old dongle type is [BEST].
If you want to transfer anything from your old dongle to new one you should buy new Infinity [BEST] Dongle.
Please don't ignore an advice, read information here - https://www.infinity-box.com/doc/?r=20
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Old 11-30-2018, 19:03   #12 (permalink)
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Red face Ok i will buy new best dongle

Quote:
Originally Posted by InfinitySupport View Post
Your old dongle type is [BEST].
If you want to transfer anything from your old dongle to new one you should buy new Infinity [BEST] Dongle.
Please don't ignore an advice, read information here - https://www.infinity-box.com/doc/?r=20
Thanks sir for help.now i will buy new best dongle and then send activation transfer request and i hope my previous cm2 activation will be transfer to new best dongle.(if i buy used best dongle from someone is it possible to change registered email address to my own email address.
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Old 12-01-2018, 11:45   #13 (permalink)
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Quote:
Originally Posted by bherkund View Post
Thanks sir for help.now i will buy new best dongle and then send activation transfer request and i hope my previous cm2 activation will be transfer to new best dongle.(if i buy used best dongle from someone is it possible to change registered email address to my own email address.
yes, it's possible to change registration e-mail address
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Old 12-01-2018, 12:24   #14 (permalink)
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Red face what is the formality of changing registration email?

Quote:
Originally Posted by YellowBoss View Post
yes, it's possible to change registration e-mail address
what is the formality of changing registered email address?
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Old 12-09-2018, 13:15   #15 (permalink)
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please team transfer my activations.old damaged card sn is 3248905F and new card sn is 9138BB8F....please transfer my activations then i could use cm2....i shall be very thankful infinity team.
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