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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 12-08-2018, 14:41   #1 (permalink)
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whats wrong with dongel


Where M doign wrong ?



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Old 12-08-2018, 14:45   #2 (permalink)
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Quote:
Originally Posted by MIRZAvicko View Post
Where M doign wrong ?



Where Is Screenshot ........
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Old 12-08-2018, 14:47   #3 (permalink)
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SIr i upload screen short alrady and i can see

Quote:
Originally Posted by A.G.Shahid View Post
Where Is Screenshot ........
SIr i upload screen short alrady and i can see


http://i68.tinypic.com/27ywlex.jpg

any way i update my dongel just now with dongel manger and after that m not able to run CM2 mtk 2 exe its saying dongle firmware out of dated
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Old 12-08-2018, 14:50   #4 (permalink)
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Quote:
Originally Posted by MIRZAvicko View Post
Where M doign wrong ?









What is your account/card status? Which module are you trying to run?


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Old 12-08-2018, 14:50   #5 (permalink)
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Quote:
Originally Posted by MIRZAvicko View Post
SIr i upload screen short alrady and i can see


http://i68.tinypic.com/27ywlex.jpg

any way i update my dongel just now with dongel manger and after that m not able to run CM2 mtk 2 exe its saying dongle firmware out of dated

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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Old 12-08-2018, 14:59   #6 (permalink)
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wrong user name pass

Quote:
Originally Posted by A.G.Shahid View Post
It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/

=== DongleManager [Infinity] v1.72 [12/8/2018 17:55:54] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CD2912BF4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BCC0CD29
Firmware version: 0136.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=> Online Service Account: http://www.infinity-box.com/service
- Username: 00BCC0CD29
- Password: ............
i try but its saying wrong name or pasword

Last edited by YellowBoss; 12-09-2018 at 14:38. Reason: password removed
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Old 12-08-2018, 15:02   #7 (permalink)
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yes i can see its expired ,,,,,


Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: BCC0CD29; Firmware Version: 0136; Registered: 19-Sep-2016; Expired: 19-Sep-2017; Support: Expired; Support Renew 1 year Support Renew 2 years
- More Services may be active but not listed
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Old 12-08-2018, 15:04   #8 (permalink)
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Quote:
Originally Posted by MIRZAvicko View Post
=== DongleManager [Infinity] v1.72 [12/8/2018 17:55:54] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CD2912BF4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BCC0CD29
Firmware version: 0136.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=> Online Service Account: http://www.infinity-box.com/service
- Username: 00BCC0CD29
- Password: .....
i try but its saying wrong name or pasword

CM2 MTK2 Require Your Smart Card Ver Is v0137 .....

Last edited by YellowBoss; 12-09-2018 at 14:38. Reason: password removed
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Old 12-08-2018, 15:09   #9 (permalink)
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Quote:
Originally Posted by MIRZAvicko View Post
yes i can see its expired ,,,,,


Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: BCC0CD29; Firmware Version: 0136; Registered: 19-Sep-2016; Expired: 19-Sep-2017; Support: Expired; Support Renew 1 year Support Renew 2 years
- More Services may be active but not listed


If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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Old 12-09-2018, 14:40   #10 (permalink)
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Quote:
Originally Posted by MIRZAvicko View Post
=== DongleManager [Infinity] v1.72 [12/8/2018 17:55:54] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CD2912BF4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BCC0CD29
Firmware version: 0136.02
"UK Edition" status: On
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
=> Online Service Account: http://www.infinity-box.com/service
- Username: 00BCC0CD29
- Password: ............
i try but its saying wrong name or pasword
Hello,
To reset password click here - https://www.infinity-box.com/support/?r=16&help=1





It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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