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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 07-10-2020, 17:04   #1 (permalink)
Insane Poster
 
Join Date: Jul 2005
Location: nigeria
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hi


my software is showing that my dongle is outdated that i should update .i have done it successfully but its still shows the same message. now it shows this
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00001A5D1CC74082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E01E1A5D
Firmware version: 0138.02
=== Process started: 7/10/2020 8:58:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 07-10-2020, 23:13   #2 (permalink)
Product Supporter
 
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Quote:
Originally Posted by edunwaka View Post
my software is showing that my dongle is outdated that i should update .i have done it successfully but its still shows the same message. now it shows this
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00001A5D1CC74082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): E01E1A5D
Firmware version: 0138.02
=== Process started: 7/10/2020 8:58:18 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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