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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-24-2005, 20:07   #1 (permalink)
Freak Poster
 
Join Date: Sep 1999
Location: UK
Posts: 342
Member: 498
Status: Offline
Thanks Meter: 6
Talking X70 a30 Says Unlocked. But still locked... ?


Hi,

Done one x70 yesterday with no problems! ;')

Just tried to unlock an x70. Everything goes through ok and we remove the battery and put back etc. Do all the three stages with no problem.

But the phone is still locked! Any ideas? Please see log file below

Checking data, wait...
Device have to be SWITCHED OFF
Press Power button now...
TestMode Ok
Set Baud...
Set Baud Done
Parameters...
SW Version: GAX70A3030040123
FLASH-ID: 10107E7E
Parameters Done
Check data...
STEP-02 in progress...
Check data Done
Check HW...
FLASH supported[10107E7E]
Check HW Done
Operation...
Working, don't interrupt...
Action-1 Ok
Action-2 Ok
Action-3 Ok
FLASH-ID: 10107E7E
Action-4 Ok
Action-5 Ok
Action-6 Ok
STEP-2 complete !
Operation Done
Process completed
Phone Unlocked Ok !
Remove/Install battery now !
Finished

Any Ideas would be greatly appreciated!
Otherwise extremely happy with this product

Br

David
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Old 05-24-2005, 20:45   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,228
Quote:
Originally Posted by Nokia man
Hi,

Done one x70 yesterday with no problems! ;')

Just tried to unlock an x70. Everything goes through ok and we remove the battery and put back etc. Do all the three stages with no problem.

But the phone is still locked! Any ideas? Please see log file below

Checking data, wait...
Device have to be SWITCHED OFF
Press Power button now...
TestMode Ok
Set Baud...
Set Baud Done
Parameters...
SW Version: GAX70A3030040123
FLASH-ID: 10107E7E
Parameters Done
Check data...
STEP-02 in progress...
Check data Done
Check HW...
FLASH supported[10107E7E]
Check HW Done
Operation...
Working, don't interrupt...
Action-1 Ok
Action-2 Ok
Action-3 Ok
FLASH-ID: 10107E7E
Action-4 Ok
Action-5 Ok
Action-6 Ok
STEP-2 complete !
Operation Done
Process completed
Phone Unlocked Ok !
Remove/Install battery now !
Finished

Any Ideas would be greatly appreciated!
Otherwise extremely happy with this product

Br

David
Hello !

Please, press: 746 menu menu
you will see active locks. Please, tell me what lock closed ?

B.R.
InfinitySupport
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Old 05-24-2005, 21:39   #3 (permalink)
Freak Poster
 
Join Date: Sep 1999
Location: UK
Posts: 342
Member: 498
Status: Offline
Thanks Meter: 6
Question

Quote:
Originally Posted by InfinitySupport
Hello !

Please, press: 746 menu menu
you will see active locks. Please, tell me what lock closed ?

B.R.
InfinitySupport
Hi,

It is the lock call ORANGE.
That is the only one prompting for a code.

Br

David

Ps : any ideas?
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Old 05-24-2005, 22:26   #4 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,228
Quote:
Originally Posted by Nokia man
Hi,

It is the lock call ORANGE.
That is the only one prompting for a code.

Br

David

Ps : any ideas?
Hello !

Let us think some time.
But anyway, you can try this:
. Enter any wrong code once (in lock menu)
. Power off phone by power button after this
. Try to make Unlock again with Infinity software. You will see only STEP-2 now. It's Ok.

Please, inform me about results.

B.R.
InfinitySupport
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Old 05-25-2005, 00:43   #5 (permalink)
Freak Poster
 
Join Date: Sep 1999
Location: UK
Posts: 342
Member: 498
Status: Offline
Thanks Meter: 6
Quote:
Originally Posted by InfinitySupport
Hello !

Let us think some time.
But anyway, you can try this:
. Enter any wrong code once (in lock menu)
. Power off phone by power button after this
. Try to make Unlock again with Infinity software. You will see only STEP-2 now. It's Ok.

Please, inform me about results.

B.R.
InfinitySupport
Hi,

Will certainly try this once back at work and let you know exactly how we get on.

Thanks again!

Br

David
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