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06-06-2019, 08:22
| #2 (permalink) |
| Junior Member Join Date: Oct 2018 Location: Dhaka,Bangladesh Age: 31
Posts: 11
Member: 2874438 Status: Offline Thanks Meter: 2 | DO NOT update Box/Dongle with DongleManager without supporter confirmation otherwise your server account may be locked for a long time after 3 wrong tries to avoid Smart-Card damage |
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| The Following User Says Thank You to amdadul_gsm For This Useful Post: |
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06-06-2019, 10:39
| #4 (permalink) | |
| Freak Poster   Join Date: Aug 2010 Location: Inside NCK Dongle
Posts: 432
Member: 1370010 Status: Offline Thanks Meter: 57 | Error Quote:
== DongleManager [Infinity] v1.72 [6/6/2019 12:31:00] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): Firmware version: 0137.02 === Process started: 6/6/2019 12:31:01 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 Last edited by nathan111284; 06-06-2019 at 10:43. Reason: add | |
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06-06-2019, 10:40
| #5 (permalink) | |
| Freak Poster Join Date: Aug 2010 Location: Inside NCK Dongle
Posts: 432
Member: 1370010 Status: Offline Thanks Meter: 57 | error Quote:
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06-06-2019, 11:02
| #6 (permalink) |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | You have removed S/N from your post, we can not do anything in this case. The only way for you now - visit link given by software. Bye ! |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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06-09-2019, 06:38
| #7 (permalink) | |
| Freak Poster Join Date: Aug 2010 Location: Inside NCK Dongle
Posts: 432
Member: 1370010 Status: Offline Thanks Meter: 57 | Error Quote:
Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000C9F27D314082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): D5D1C9F2 Firmware version: 0137.02 Box/Dongle misconfiguration Diagnostic code: 54 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v.0137 - 03: [BEST] v.0122 - 07: #7 Diagnostic Key: 7F669E78DC30972E | |
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06-09-2019, 10:51
| #8 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software. What to do now: - Delete fault.bin file from software folder (if you have it there) - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again ! | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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06-13-2019, 06:08
| #9 (permalink) | |
| Freak Poster Join Date: Aug 2010 Location: Inside NCK Dongle
Posts: 432
Member: 1370010 Status: Offline Thanks Meter: 57 | Solved Quote:
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