Dongle problem - GSM-Forum

armkbdotcom · 02-28-2006, 10:08

Hello,

I have a new dongle but can't use it so far. When I install drivers on XP and run TST_Detect.exe it says:

Your TST Dongle ID is: 7B0xxxxx
This is Dongle #3

Now if I run "_Total_Samsung_Tools_v2.99_BETA.exe" from the Dongle3 folder it says "You need to installe Dongle driver and plug in TST dongle for install". But it's plugged in and when I run the soft it's even blinking.

So no success with 2.99. When I run TST V3 Internal_5.exe it's working fine, just sysol is disabled. I guess that's how it should be in 3.0.

So how can I run 2.99??

armkbdotcom · 02-28-2006, 10:47

Thanks for online support guys. I'll try the suggestions that TST team is giving me and will update it here.

armkbdotcom · 03-01-2006, 09:45

I think no one cares about support here.

T.S.T · 03-01-2006, 10:33

sorry for lat reply . check ur pm i send u instructions .
check this way and send me pm if still problem.

BR
T/T

armkbdotcom · 03-01-2006, 11:00

I followed instructions, no joy.
Check PM.

armkbdotcom · 03-02-2006, 22:46

Hello? Knock knock... anyone here?

T.S.T · 03-04-2006, 07:55

after checking ur details regading this problem .i think you must replace dongle .we just spoke with ur resaler . just send him back dongle and he will send u tested dongle .

BR
T/T

hrich · 03-08-2006, 12:08

Hi TST team,
i have today problem with dongle too, but befor work very good.

Please send me instruktion

Thanks

hrich

firstintown · 03-11-2006, 15:23

I have had my tst for some time now but now it show please install dongle drivers. It showing rocky in system but i tried uninstall/reinstall/reboot and every combination without any luck.

Shamas

Pandemonio100 · 03-13-2006, 21:31

I thinkl some of you have problem whit usbsmart Motorola also i have problem after install usbsmart i can't run Tst but all is ok dirver reinstalled and faitian rockey4 is found by Pc well but when start program no key found.

armkbdotcom · 03-13-2006, 21:36

Quote:

Originally Posted by Pandemonio100

I thinkl some of you have problem whit usbsmart Motorola also i have problem after install usbsmart i can't run Tst but all is ok dirver reinstalled and faitian rockey4 is found by Pc well but when start program no key found.

1. I've tried also on PC that doesn't have usbsmart ever installed on it
2. In my case the problem only appears when I run 2.99 Setup! My reseller sent me the whole directory of installed tst and all programs worked. I'm also able to run the software that is not packed into setup like swift or 3.0...

So I'm more that sure that the problem is in SETUP and not dongle.
Anyway, I'm waiting for new usb dongle just to try... Thanks to my reseller.

cairnquay · 03-14-2006, 01:30

Quote:

Originally Posted by firstintown

I have had my tst for some time now but now it show please install dongle drivers. It showing rocky in system but i tried uninstall/reinstall/reboot and every combination without any luck.

Shamas

Mr Shamas, You sent your PC to us.

1. Your program kept asking to install driver/dongle.
2. I checked and found your problem even though sn reader finds dongle and showing ok in start/control panel/system/hardware/device drivers.
3. I deleted your desktop shortcut.
4. Opened c/program files/tst and clicked on the tst_menu icon.
5. Your program works fine from this shorcut.

Everyone else with same problem should try doing same as above.

Post results here. This bug maybe be fixed next update.

Brightmobile.com

armkbdotcom · 03-14-2006, 13:13

So this is not similar to my problem, right?
I can't even install it.

Quote:

Originally Posted by cairnquay

Mr Shamas, You sent your PC to us.

1. Your program kept asking to install driver/dongle.
2. I checked and found your problem even though sn reader finds dongle and showing ok in start/control panel/system/hardware/device drivers.
3. I deleted your desktop shortcut.
4. Opened c/program files/tst and clicked on the tst_menu icon.
5. Your program works fine from this shorcut.

Everyone else with same problem should try doing same as above.

Post results here. This bug maybe be fixed next update.

Brightmobile.com

hrich · 03-14-2006, 13:25

I have same problem with dongle after instal usbsmart dongle driver...

i uninstal usbsmart and then reinstal driver for TST and now all work ok.

BR

hrich

Pandemonio100 · 03-14-2006, 17:45

The best system is to delete driver of TST install usbsmart motorola and after in another usb port install tst again and all work now.

02-28-2006, 10:08	#1 (permalink)
armkbdotcom Freak Poster Join Date: Mar 2005 Location: ARMENIA Age: 46 Posts: 202 Member: 127030 Status: Offline Thanks Meter: 1	Dongle problem Hello, I have a new dongle but can't use it so far. When I install drivers on XP and run TST_Detect.exe it says: Your TST Dongle ID is: 7B0xxxxx This is Dongle #3 Now if I run "_Total_Samsung_Tools_v2.99_BETA.exe" from the Dongle3 folder it says "You need to installe Dongle driver and plug in TST dongle for install". But it's plugged in and when I run the soft it's even blinking. So no success with 2.99. When I run TST V3 Internal_5.exe it's working fine, just sysol is disabled. I guess that's how it should be in 3.0. So how can I run 2.99??

03-11-2006, 15:23	#9 (permalink)
firstintown Junior Member Join Date: Mar 2006 Posts: 1 Member: 243168 Status: Offline Thanks Meter: 0	Dongle Problem I have had my tst for some time now but now it show please install dongle drivers. It showing rocky in system but i tried uninstall/reinstall/reboot and every combination without any luck. Shamas

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02-28-2006, 10:47	#2 (permalink)
armkbdotcom Freak Poster Join Date: Mar 2005 Location: ARMENIA Age: 46 Posts: 202 Member: 127030 Status: Offline Thanks Meter: 1	Thanks for online support guys. I'll try the suggestions that TST team is giving me and will update it here.

03-01-2006, 09:45	#3 (permalink)
armkbdotcom Freak Poster Join Date: Mar 2005 Location: ARMENIA Age: 46 Posts: 202 Member: 127030 Status: Offline Thanks Meter: 1	I think no one cares about support here.

03-01-2006, 10:33	#4 (permalink)
T.S.T Product Supporter Join Date: Mar 2005 Location: Samsung R&D Posts: 977 Member: 125695 Status: Offline Thanks Meter: 3	sorry for lat reply . check ur pm i send u instructions . check this way and send me pm if still problem. BR T/T

03-01-2006, 11:00	#5 (permalink)
armkbdotcom Freak Poster Join Date: Mar 2005 Location: ARMENIA Age: 46 Posts: 202 Member: 127030 Status: Offline Thanks Meter: 1	I followed instructions, no joy. Check PM.

03-02-2006, 22:46	#6 (permalink)
armkbdotcom Freak Poster Join Date: Mar 2005 Location: ARMENIA Age: 46 Posts: 202 Member: 127030 Status: Offline Thanks Meter: 1	Hello? Knock knock... anyone here?

03-04-2006, 07:55	#7 (permalink)
T.S.T Product Supporter Join Date: Mar 2005 Location: Samsung R&D Posts: 977 Member: 125695 Status: Offline Thanks Meter: 3	after checking ur details regading this problem .i think you must replace dongle .we just spoke with ur resaler . just send him back dongle and he will send u tested dongle . BR T/T

03-08-2006, 12:08	#8 (permalink)
hrich Freak Poster Join Date: Apr 2003 Age: 47 Posts: 396 Member: 25930 Status: Offline Thanks Meter: 4	Hi TST team, i have today problem with dongle too, but befor work very good. Please send me instruktion Thanks hrich

03-13-2006, 21:31	#10 (permalink)
Pandemonio100 No Life Poster Join Date: Feb 2001 Location: ITALY Age: 51 Posts: 3,969 Member: 3381 Status: Offline Thanks Meter: 1,171	I thinkl some of you have problem whit usbsmart Motorola also i have problem after install usbsmart i can't run Tst but all is ok dirver reinstalled and faitian rockey4 is found by Pc well but when start program no key found.

03-14-2006, 13:25	#14 (permalink)
hrich Freak Poster Join Date: Apr 2003 Age: 47 Posts: 396 Member: 25930 Status: Offline Thanks Meter: 4	I have same problem with dongle after instal usbsmart dongle driver... i uninstal usbsmart and then reinstal driver for TST and now all work ok. BR hrich

03-14-2006, 17:45	#15 (permalink)
Pandemonio100 No Life Poster Join Date: Feb 2001 Location: ITALY Age: 51 Posts: 3,969 Member: 3381 Status: Offline Thanks Meter: 1,171	The best system is to delete driver of TST install usbsmart motorola and after in another usb port install tst again and all work now.