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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Matador Engine Products > TSMbox+


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Old 10-21-2006, 14:15   #1 (permalink)
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what kind of support is this?@pinheadZ


@pinheadZ why are u refusing to respond to me?
my tsm 5m after unlock phone cant power on by pressing the power key
but can switch on by inserting the cable u told me to go to restore folder and restore it back but there was no restore folder i only saw back up folder so i pick the file on the back up folder to write it back but still same
kindly let me know how i can solve this problem
if its not possible repair this let also know so that i can stop sending u messages
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Old 10-21-2006, 18:47   #2 (permalink)
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I already reply you on MSN.

Did you checked your TSM5 phone BEFORE unlock?

I told you restore folder, not a folder named "RESTORE", so restore, backup, etc... are same names.

If you make a restore from the backup file to your phone, your phone will be 100% same as BEFORE unlock, so please check your phone, this is not problem of software or box.
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Old 10-23-2006, 12:46   #3 (permalink)
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@pinheadZ yes and i told u i have restored it but same results and u never responded


mmmhh strange phone can power on via keypad before i unlock it but cant power on with same keypad i have also restored the backup but same
ok i will try to clean the keypad i will let u know if it work
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Old 10-23-2006, 13:46   #4 (permalink)
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Quote:
Originally Posted by ADD-GSM View Post
@pinheadZ yes and i told u i have restored it but same results and u never responded


mmmhh strange phone can power on via keypad before i unlock it but cant power on with same keypad i have also restored the backup but same
ok i will try to clean the keypad i will let u know if it work

I reply you but you were offline.

Then we have this forum, for support like this, we cannot be 24/7 online.
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Old 11-16-2006, 16:57   #5 (permalink)
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the problem is 100% hardware
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