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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Universalbox

Universalbox Universalbox Official support area

 
 
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Old 11-03-2007, 10:08   #1 (permalink)
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no calculation since 4 days plz help ub team


4 days b4 i send logs for calculation but since now no calculation . customer is going back to his country tomo morning and he want his money back but what for me ub team already taken 50 logs frm my account . i dont want to face this loss coz its alraedy more than 72 hours . plz help me i knw till monday everything ll be k but i cant wait for monday otherwaise i have to face loss of 50 credits plz help
logs date and time

2007-10-30 08:12:53
2007-10-30 11:30:00
 
Old 11-03-2007, 10:42   #2 (permalink)
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Quote:
Originally Posted by manvirr1984 View Post
4 days b4 i send logs for calculation but since now no calculation . customer is going back to his country tomo morning and he want his money back but what for me ub team already taken 50 logs frm my account . i dont want to face this loss coz its alraedy more than 72 hours . plz help me i knw till monday everything ll be k but i cant wait for monday otherwaise i have to face loss of 50 credits plz help
logs date and time

2007-10-30 08:12:53
2007-10-30 11:30:00
!!BRO!! Read CareFully....

http://forum.gsmhosting.com/vbb/showthread.php?t=462601


Regards
Faisal
 
Old 11-03-2007, 10:53   #3 (permalink)
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7 Days for db2020 unlock

hi uni team
been waiting 7 days now for calculation of db2020 code how much longer do i have to wait.

2007-10-27 18:23:09 i have been waiting since this
and now is 03/11/2007

Last edited by condorman; 11-03-2007 at 10:59.
 
Old 11-03-2007, 11:02   #4 (permalink)
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!!BRo!! Today Is Weekend. Just Wait till monday .

Regards
Faisal
 
Old 11-03-2007, 11:04   #5 (permalink)
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the same problem with me what can i do with the *******r when come or calling for he's phone because the deal was three days not more.!!!!
b.r
don omar
 
Old 11-03-2007, 11:07   #6 (permalink)
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do you think 7 days is good turnaround then i think its bo*%$Łks and then you tell me its weekend as far as i know must people get there mobiles unlocked at the weekend.
 
Old 11-03-2007, 11:48   #7 (permalink)
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Quote:
Originally Posted by Mobile_1 View Post
!!BRO!! Read CareFully....

http://forum.gsmhosting.com/vbb/showthread.php?t=462601


Regards
Faisal
bro i already told that i knw server ll be ok till monady but what shud i do now customer want his fone and money back coz he is goin back to his country. so why shud i face loss , ub team already deducted mine 50 logs for calculation but now its more than 72 hours so its not mine fault . ub team must give mine logs back or give calculation today . ub team do sumthing . its the matter of ur gudwill how u treat ur customers
 
Old 11-03-2007, 12:04   #8 (permalink)
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wait baby wait ..............................2030.
 
Old 11-03-2007, 12:28   #9 (permalink)
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wait baby wait ..............................2030.
man its easy to say wait when it comes upon u then u ll came to knw . when customer ll ask for money bck and ub team ll cut ur logs
 
Old 11-03-2007, 12:30   #10 (permalink)
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Quote:
Originally Posted by manvirr1984 View Post
bro i already told that i knw server ll be ok till monady but what shud i do now customer want his fone and money back coz he is goin back to his country. so why shud i face loss , ub team already deducted mine 50 logs for calculation but now its more than 72 hours so its not mine fault . ub team must give mine logs back or give calculation today . ub team do sumthing . its the matter of ur gudwill how u treat ur customers
Dude just log into UB website and click cancle log. You will get money back.

And about customers, its all about how you handle your business. I have same problem, but I exlain to customers in a good way and either they accept or not.
 
Old 11-03-2007, 12:40   #11 (permalink)
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Dude just log into UB website and click cancle log. You will get money back.

And about customers, its all about how you handle your business. I have same problem, but I exlain to customers in a good way and either they accept or not.

man i m handling the customer frm 4 days but wat i can do . tomo customer goin bck to his country so he want his money and fone back . as the issue of handling customers r not so mad that they left their fone to u for free . lol . i heard frm sum one that if u cancle ur log then also u cant get ur logs back the think u get is calculation even after cancel process
 
Old 11-03-2007, 12:52   #12 (permalink)
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We all know its weekend, That is the busy time for us phone shops. so the calculation should be available at weekends.
 
Old 11-03-2007, 13:05   #13 (permalink)
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!!BRo!! Today Is Weekend. Just Wait till monday .

Regards
Faisal
Yes you are righy it is weekend,

and i ask my log last weekend now second weekend

2007-10-28 17:20:04
35463901054405
Not calculated
 
Old 11-03-2007, 14:06   #14 (permalink)
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you are all right about long waits but i prefer to wait longer and service continues rather than ending up with no service at all like some other solutions. Explain that to customers and they ll understand ..... normally. At least that is what i did
 
 

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