Bad Reseller/Bad Manufacturer reported by User

[sergiope]

Mr, well gets difficult, I N-box + HWK to several years never had problem with it but now gave error Box_auth_error 20, did procedure informed in forum, sent for my RESSELER and that was information I received . "This update not commercialized procedure exists in forums that repairs error case unable recommend doing one new purchase box n-box."

My RESSELER is Edermix. Please help me.

[Odia The Ultimate]

Originally Posted by sergiope

error Box_auth_error 20, did procedure informed in forum, sent for my RESSELER and that was information I received . "This update not commercialized procedure exists in forums that repairs error case unable recommend doing one new purchase box n-box."

My RESSELER is Edermix. Please help me.

You should request again the FBI file from your reseller, since they must provide it to you.

Odia.

[sergiope]

Please Mr, Odia could direct me to an official seller of Saras, here in Brazil, so you can solve my problem?
Edermix insist that there is no solution.

[Odia The Ultimate]

Originally Posted by sergiope

Please Mr, Odia could direct me to an official seller of Saras, here in Brazil, so you can solve my problem?
Edermix insist that there is no solution.

You need to contact the reseller to who you paid money, not just any reseller.

Also note its your UFS reseller not HWK reseller should they be different.

Odia.

[robdivs]

Dear sir,

I tried a couple of days ago to upgrade my old dusty USF-3 + HWK box with the latest HWK Client (2.2.0.0), everything went ok (see the log below), then installed the HWK Suites (Major 2.20.000 and all 3 Minors). When I start the DCT xBB5 software I get "BOX_AUTH_ERROR: 20" and I tried to do the steps indicated in this thread - http://forum.gsmhosting.com/vbb/2231901-post7.html

Then, no response from the reseller I bought the box (a long time ago, I guess before 2007) from - mr. Gobi, [email protected]. I tried to contact him for about a week, mail-YMessenger-PM_gsmhosting. I really don't know to whom I should send the xxxxxx.req file.

Please help me with restoring my box. I appreciate your reply.

Upgrade log:
---------- HWK Update Client v 2.2.0.0 ----------
---------- HWK upgrade started:10/15/2012 9:58:43 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 7****
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A****-****-*********
-- HWK Status : 1, DL: 9
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Upgrading HWK...
HWK upgrade process completed.
---------- HWK upgrade finished:9:58:53 PM ----------

[GsmMunna]

@robdivs

PM me req file !


Munna.

[metgsm]

be very care ful to buy any product from nadim raza in kolkata he is fraud reseller surrounded by lady guards so all users warned to stay away from him

[rajendrakuma]

Elcotek Telecom
318, 3rd Floor, Network Plaza,
Saraswati Road, Karol Bagh,
New Delhi - 110005
Ph: 011-41556869, 25801111, 25801110
Mobile: 9899060158

a bad supporter ..not give 6 month warranty
only give one month warranty ...

[Odia The Ultimate]

Originally Posted by rajendrakuma

a bad supporter ..not give 6 month warranty
only give one month warranty ...

You cannot say they are bad, just because you did not check conditions before purchase.

[profkefah]

gsmsources
china selling clone hwk boxes to via thier retailer in Iraq

[Odia The Ultimate]

Originally Posted by profkefah

gsmsources
china selling clone hwk boxes to via thier retailer in Iraq

Yes is already known, they are also responsible for selling FAKE UFS Turbo (UFST in copy UFS Turbo housing)

[profkefah]

gsm server is selling fake box