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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > HWK

 
 
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Old 05-21-2022, 10:38   #1711 (permalink)
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Quote:
Originally Posted by ataman View Post
or it's working only on XP ?
if server is on, it will work on booth of them.
 
Old 05-21-2022, 14:32   #1712 (permalink)
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Hello everyone, can anyone post instructions on how we should proceed so that everything works according to plan?
I downloaded version 2.0.7.8 but when I opened the install and connected I got the message Software error, please install a different version. then I downloaded the offline version, copied the files to the programs folder and installed the desktop files on the desktop, updateclient (2.0.9) message hwk error please contact distributor
 
Old 05-21-2022, 21:48   #1713 (permalink)
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my device works now and the license is true too. I'll explain briefly how I did it.
I loaded the offline version (2.0.9) then copied all the things (on the desktop, in the programs) then I used the update client also version 2.0.9 there was an error which said my hwk is damaged or corupped, there was no update. then I found an old tool on my PC, with which I can flash the hwk, it was then on version 2.7, the tool worked with it. then turned on the ufs update client again and it went to update, and now I have a true license when connecting there is no error and the program writes license is true. thank you to all for helping
 
Old 05-23-2022, 17:48   #1714 (permalink)
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Originally Posted by Mastermobil View Post
my device works now and the license is true too. I'll explain briefly how I did it.
I loaded the offline version (2.0.9) then copied all the things (on the desktop, in the programs) then I used the update client also version 2.0.9 there was an error which said my hwk is damaged or corupped, there was no update. then I found an old tool on my PC, with which I can flash the hwk, it was then on version 2.7, the tool worked with it. then turned on the ufs update client again and it went to update, and now I have a true license when connecting there is no error and the program writes license is true. thank you to all for helping
Can you please share this tool? I have a GTS box (UFS and Griffin combined) that could not be updated. I flashed it wish Box Repair, now the server says No more upgrade logs. Contact reseller!

I know for a fact the HWk module inside is original.
 
Old 05-24-2022, 08:07   #1715 (permalink)
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hi,
I have this error "-16 Please Reinstall Suport Suite!" when I'm trying to update the box.

Can someone give me an advice? I've tried everything that I found on web.. nothing.
I update the firmware, eprom using ufs3 tools, and still nothing.

thank you
p.s. I wanna mention that I open the device and I don't have the small HWK module inside. check this photo : http://www.irda.ru/photo/cables/UFS3/hwk2.jpg
 
Old 05-24-2022, 12:18   #1716 (permalink)
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Quote:
Originally Posted by Anoxios View Post
hi,
I have this error "-16 Please Reinstall Suport Suite!" when I'm trying to update the box.

Can someone give me an advice? I've tried everything that I found on web.. nothing.
I update the firmware, eprom using ufs3 tools, and still nothing.

thank you
p.s. I wanna mention that I open the device and I don't have the small HWK module inside. check this photo : http://www.irda.ru/photo/cables/UFS3/hwk2.jpg
Is your box original? That message appears when you try to update clones
 
Old 05-24-2022, 20:20   #1717 (permalink)
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Originally Posted by gsm_dealer08 View Post
Is your box original? That message appears when you try to update clones
Hwk çipi programlamanız gerek kesin çözüm %100
 
Old 05-25-2022, 10:52   #1718 (permalink)
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hwk working ok....let go )))
 
Old 05-25-2022, 12:02   #1719 (permalink)
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Quote:
Originally Posted by gsm_dealer08 View Post
Can you please share this tool? I have a GTS box (UFS and Griffin combined) that could not be updated. I flashed it wish Box Repair, now the server says No more upgrade logs. Contact reseller!

I know for a fact the HWk module inside is original.


hello, I do not know if I upload tool and if I will get in trouble, but I put a link on where you can download the tool:

http://www.mediafire.com/file/yuwji4...OLS_-.rar/file
 
Old 05-26-2022, 10:48   #1720 (permalink)
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Quote:
Originally Posted by gsm_dealer08 View Post
Is your box original? That message appears when you try to update clones
I don't know, I've bought it from ebay, can you give me some advice? thank u!
 
Old 05-26-2022, 10:49   #1721 (permalink)
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Quote:
Originally Posted by mesutyakar View Post
Hwk çipi programlamanız gerek kesin çözüm %100
what do you mean, exactly ?
 
Old 05-26-2022, 21:34   #1722 (permalink)
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hello server on today go update box
 
Old 05-27-2022, 09:30   #1723 (permalink)
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Box: 1 Location: 8513 Serial: 105794
Box Boot Failed
Fatal BOOT Error, Need Repair Box, Contact Distributor

App: UFSx (HWK) Control Panel v 2.3.0.9 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 8513 Serial: 105794
Box Boot Failed
Bad IX: ABCD
Failed: -101
HID Number Corrupted, Try to Use [Update Box]
 
Old 05-27-2022, 09:31   #1724 (permalink)
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Box: 1 Location: 8513 Serial: 105794
Box Boot Failed
Fatal BOOT Error, Need Repair Box, Contact Distributor

App: UFSx (HWK) Control Panel v 2.3.0.9 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 8513 Serial: 105794
Box Boot Failed
Bad IX: ABCD
Failed: -101
HID Number Corrupted, Try to Use [Update Box]

And all time : Cannot Find Server1"
 
Old 05-28-2022, 15:04   #1725 (permalink)
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Quote:
Originally Posted by chemik007 View Post
Box: 1 Location: 8513 Serial: 105794
Box Boot Failed
Fatal BOOT Error, Need Repair Box, Contact Distributor

App: UFSx (HWK) Control Panel v 2.3.0.9 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 8513 Serial: 105794
Box Boot Failed
Bad IX: ABCD
Failed: -101
HID Number Corrupted, Try to Use [Update Box]

And all time : Cannot Find Server1"
I initially had the same error and then reset the firmware to 2.7 with the ufs3tool (at first there was also an error message) then tried again and disconnected the device from the cable and connected it again then it worked on firmware 2.7 and then again with it made the update client and finally worked, hwk is true
 
 

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