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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > HWK

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Old 09-15-2016, 09:25   #1006 (permalink)
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ufs3


please helppppppp arzent
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Old 09-16-2016, 10:45   #1007 (permalink)
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Quote:
Originally Posted by mhmasoud View Post
Connection to server failed. Socket Error # 10060
Connection timed out.(A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.)
Server is working fine, so you need to check your firewall and allow the panel access through.
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Old 10-11-2016, 12:52   #1008 (permalink)
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Hwk is original and not manipulated, but shows error 9990 when checkbox
But when I try update box, it updates successful
Any idea Mr. Odia?

Quote:
App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 17 Serial: 91942
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 91942
HID: 6734184B00270054, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 9990
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Your IP: 187.58.117.XXX
Support: Account Ok
Something Wrong, Try to Use [Update Box]
Quote:
Box: 1 Location: 17 Serial: 91942
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 91942
HID: 6734184B00270054, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 9990
BOX: CORRUPTED or MANIPULATED
Your IP: 187.58.117.119
Support: Account Ok
REST: Ok
UFSx: UFS2 SarasSoft, USB S/N: 91942
NVML: Ok
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 91942
LIC5: True
BOXK: 1
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 91942
HID: 6734184B00270054, HWK: A1.04-PRO1
Authentication successfull.
Upgrade client is up-to-date.
Upgrade process completed.
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Old 10-12-2016, 10:14   #1009 (permalink)
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Problem to instal hwk

problem to instal hwk any time have erors
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File Type: jpg Без име.jpg (388.0 KB, 394 views)
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Old 10-12-2016, 11:48   #1010 (permalink)
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Quote:
Originally Posted by delchoni View Post
problem to instal hwk any time have erors
Pause your AV while trying to install the files from the server.
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Old 10-12-2016, 11:49   #1011 (permalink)
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Quote:
Originally Posted by kades View Post
Hwk is original and not manipulated, but shows error 9990 when checkbox
But when I try update box, it updates successful
Any idea Mr. Odia?
After it's updated do you still have a problem?
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Old 10-12-2016, 18:44   #1012 (permalink)
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Twister HWK . Box Boot Failed
Bad IX: ABCD
Failed: -101
HID Number Corrupted, Try to Use [Update Box] .Help plssss.
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Old 10-13-2016, 01:37   #1013 (permalink)
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Quote:
Originally Posted by Odia The Ultimate View Post
After it's updated do you still have a problem?
That's the problem. Even after successful box update it shows error 9990.

Quote:
App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 17 Serial: 91942
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 91942
HID: 6734184B00270054, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 9990
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Your IP: 187.58.117.XXX
Support: Account Ok
Something Wrong, Try to Use [Update Box]
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Old 10-13-2016, 09:21   #1014 (permalink)
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Quote:
Originally Posted by kades View Post
That's the problem. Even after successful box update it shows error 9990.
Then your HWK has been CORRUPTED or MANIPULATED in some way which cannot be repaired by the panel.
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Old 05-07-2017, 08:20   #1015 (permalink)
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someone deleted my post......
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Old 05-09-2017, 06:49   #1016 (permalink)
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Active Panel Version: 2.3.0.7

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 34 Serial: 96049
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 96049
HID: 63DDE70F426000D0, HWK: A1.04-PRO1
LIC: True
None Authorised Copy of Software Detected, Reinstall
HWK: NOT AUTHORISED, Update Box
Bad IX: AB11
Failed: 102
Your IP: 39.53.212.130
Support: Account Ok
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 34 Serial: 96049
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 96049
HID: 63DDE70F426000D0, HWK: A1.04-PRO1
LIC: True
Your IP: 39.53.212.130
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 96049
NVML: Ok
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 96049
LIC5: True
BOXK: 1
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 96049
HID: 63DDE70F426000D0, HWK: A1.04-PRO1
LIC: True
Authentication stage error: Server reported error: No more upgrade logs. Please contact your reseller!

Box: 1 Location: 34 Serial: 96049
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 96049
HID: 63DDE70F426000D0, HWK: A1.04-PRO1
LIC: True
Your IP: 39.53.212.130
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 96049
NVML: Ok
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 96049
LIC5: True
BOXK: 1
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 96049
HID: 63DDE70F426000D0, HWK: A1.04-PRO1
LIC: True
Authentication stage error: Server reported error: No more upgrade logs. Please contact your reseller!
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Old 05-11-2017, 14:53   #1017 (permalink)
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my hwk showing " Please Reinstall HWK support Suite !"

HWK Support Server Status:- Online - Maint.
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Old 05-13-2017, 08:31   #1018 (permalink)
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hello ufs teem help me HID Number Corrupted, Try to Use [Update Box]
?????
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Old 05-13-2017, 08:34   #1019 (permalink)
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App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
CPU: GenuineIntel
Platform: Windows NT 6.1 (Build 7600 )
Versions: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
C:\Program Files
C:\Program Files\Common Files
Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
C:\Users\Mian Ameen\Desktop
C:\Users\Mian Ameen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

Last Server Update: 2016/03/30
Active Panel Version: 2.3.0.7

App: UFSx (HWK) Control Panel v 2.3.0.7 by SarasSoft
Ftd: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
Box: 1 Location: 8513 Serial: 91749
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 91749
HWK Preset 1 Error: 00, 0
BOX_AUTH_ERROR: 50
BOX: CORRUPTED or MANIPULATED
Bad IX: ABCD
Failed: -5
Your IP: 182.186.157.73
Support: Bad HID, Cannot Access Support
Something Wrong, Try to Use [Update Box]

Box: 1 Location: 8513 Serial: 91749
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 91749
HWK Preset 1 Error: 00, 0
BOX_AUTH_ERROR: 50
BOX: CORRUPTED or MANIPULATED
Your IP: 182.186.157.73
Support: Bad HID, Cannot Access Support
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Done, use [Update Box] to authorise UFS.
UFSx: UFS3 SarasSoft, USB S/N: 91749
NVML: Ok
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 91749
LIC5: False
REQ FBI Failed !
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Old 05-14-2017, 12:36   #1020 (permalink)
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Quote:
Originally Posted by yudibanjar View Post
my hwk showing " Please Reinstall HWK support Suite !"

HWK Support Server Status:- Online - Maint.
Done after instal new windows 7 thanks
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