Need help unbricking OT-5020a

[Lixyte]

I've been trying to unbrick my OT-5020a (bought in Australia) and the only useful resource I have found so far were some youtube videos and a few other forums. As I was searching for a working method I managed to find this post from 2015 in a thread named "Need alcatel 5020a firmware for sp flash tool". I followed the instructions and figured that the OTU dl url had been removed, after some googling I found what I think is the same file on mediafire. I got up to the downloading process and as the download was about to complete I got "BROM ERROR: S_DA_DRAM_NOT_SUPPORT (3004)". After getting the error I assumed it was being caused by existing files on the android (from prior attempts) so I formatted the whole android (with Bootloader) using SPF'S Auto Format, this succeeded giving me a nice green circle. I again attempted to download the files onto my android but received the same error. My second assumption was that I had downloaded a incorrect or faulty version of OTU but with no file I was unable to test it. Does anyone know what I am doing wrong?

Thanks in advance.

[Brka]

Yes you did it all wrong.
Formatting is the most stupid thing to do on alcatel phones.

Now, you need good pro_info file and working preloader and boot, ebr, mbr etc. Files to make it work with otu again.

Read sticky threads, try to use 5020x pro info.

B.r.
Alex

[Lixyte]

Originally Posted by Brka

Yes you did it all wrong.
Formatting is the most stupid thing to do on alcatel phones.

Now, you need good pro_info file and working preloader and boot, ebr, mbr etc. Files to make it work with otu again.

Read sticky threads, try to use 5020x pro info.

B.r.
Alex

I attepted the process written in the post "Alcatel MTK - How to trick OTU Updater to update your phone !" but only receieved the same error but with a different error code from SPFlash Tool(v5.1524):

BROM ERROR: S_DA_DRAM_NOT_SUPPORT (3008)

[H/W] The handset doesn't support DRAM. Please ask for help.
[HINT]:

I am also using the preloader and boot from the post "Need alcatel 5020a firmware for sp flash tool" my PID is 5020A-2AVDAU1 and it doesn't allow updates. What I basically have right now is a completely wiped phone which doesn't let me download because of the error above. Is there anything I can do to salvage this phone?

[Brka]

Write preloader with write memory option from spft.
Start address you can find in scatter file.
Use otu after.

B.r.
Alex

[Lixyte]

Originally Posted by Brka

Write preloader with write memory option from spft.
Start address you can find in scatter file.
Use otu after.

B.r.
Alex

I am still receiving the same error. I attempted the write memory option with NAND and EMMC and provided it with the correct length and start address but it gave me the same error (3004 not 3008):

BROM ERROR: S_DA_DRAM_NOT_SUPPORT (3004)
[H/W] The handset doesn't support DRAM. Please ask for help. 

[HINT]:

After that I attempted a memory test which gave me the same error and this report.

===============    Memory Detection Report     ===============
Internal RAM:
    Size = 0x00020000 (128KB)

External RAM:
    ERROR: External RAM was not detected!!
NAND Flash:
    ERROR: NAND Flash was not detected!
EMMC :
     EMMC_PART_BOOT1     Size = 0x0000000000200000(2MB)
     EMMC_PART_BOOT2     Size = 0x0000000000200000(2MB)
     EMMC_PART_RPMB     Size = 0x0000000000200000(2MB)
     EMMC_PART_GP1     Size = 0x0000000000000000(0MB)
     EMMC_PART_GP2     Size = 0x0000000000000000(0MB)
     EMMC_PART_GP3     Size = 0x0000000000000000(0MB)
     EMMC_PART_GP4     Size = 0x0000000000000000(0MB)
     EMMC_PART_USER     Size = 0x00000000E7000000(3696MB)
============         RAM Test         ============
SKIP! External RAM was not detected!
============         NAND Test         ============
SKIP! NAND Flash was not detected!

[Brka]

Ok, post here original PID from the back sticker - 5020A-2XXXXXX
I will try to get original preloader, mbr, ebr, etc.

b.r.
Alex

[Lixyte]

Originally Posted by Brka

Ok, post here original PID from the back sticker - 5020A-2XXXXXX
I will try to get original preloader, mbr, ebr, etc.

b.r.
Alex

Here is my PID:

Originally Posted by Lixyte

PID is 5020A-2AVDAU1

Should I provide the additional information on the back sticker?

[Brka]

Originally Posted by Lixyte

Here is my PID:

Should I provide the additional information on the back sticker?

Unfortunatly, files are missing on OTA server.

Anyway, last resort to try, read THIS and THIS threads.
Download rom's and take a try.

No other idea.

b.r.
Alex