Paypal Users, need help - GSM-Forum

string_master · 11-07-2008, 21:41

dear sallers that use Paypal,

what to say, after taking codes customer has open dispute on that transection. i got all the evidence of sending codes in my mail to buyer mail. but the problem is when i try to report these evidence from resolation center i got an error when i click on "Resolve claim now". u can see the attatchment for the error. i have mailed to paypal allready but still didnt get any response from them. and still the status of that claim is "Waiting for Seller's Response"

now please tell me how can i response paypal. coz i have tried the both way. and after all i contact with my customer and he apologize for this and said he dont know wheres the problem and he says he also mailed paypal to withdrow the problem. i m confused coz that customer also sent another 230$ to my account today for some more codes.

i know saller who use paypal got this kinda problems oftenly. please tell me what to do on this situation??

thanks in advance

**legija** · 11-07-2008, 21:44

Stack overflow ? LOL, if it was "buffer oveflow, we could hack into paypal maybe, like into TI CPU-s, lol

Raskal · 11-07-2008, 21:46

clean your computer from virus, or reinstall os again

string_master · 11-07-2008, 21:49

Quote:

Originally Posted by Raskal

clean your computer from virus, or reinstall os again

thanks for fast reply bro, right now i m another PC. and getting the same massage.

**legija** · 11-07-2008, 21:51

Try firefox or opera, or safari.

string_master · 11-07-2008, 22:01

Quote:

Originally Posted by legija

Try firefox or opera, or safari.

now i get this, also please advice how to resolve this type of disputes

Quote:

Sorry, an error occurred after you clicked the last link

If you were in the process of buying something, or sending money to family or friends, we recommend you check both your PayPal account and your email inbox for a transaction confirmation within the next 24 hours.

If you came to this page from another website, you may want to return to that site (we advise that you don't just use your browser's back button) and restart your activity.

If you stumbled upon this page from the PayPal website, simply click the PayPal logo in the top left corner to return to the UK home page and restart your activity. You might have to log in again.

If you wish to sign up to PayPal, please click the PayPal logo and then click the “Sign up” button.

**legija** · 11-07-2008, 22:08

It seems You got there some probs with cookies. Try to clean them out and log in again.

string_master · 11-07-2008, 22:12

Quote:

Originally Posted by legija

It seems You got there some probs with cookies. Try to clean them out and log in again.

after reading the error i did that at first. but no luck

A-H-T · 11-07-2008, 22:16

it seems paypal the one who needs to fix their website , contact them in anyway

good luck

WBR

**legija** · 11-07-2008, 22:17

Just checked paypal, for me resolution center works fine, i can open old disputes (no any new these days, lol).

Maybe you just need to wait day or two ?

string_master · 11-07-2008, 22:21

Quote:

Originally Posted by legija

Just checked paypal, for me resolution center works fine, i can open old disputes (no any new these days, lol).

Maybe you just need to wait day or two ?

Ok legija,
thanks a lot for ur kind attention. ill wait for 2 days more.

but strange they didnt reply of my mail yet. dont know how they works

inside-d-saul · 11-07-2008, 22:28

make some account activate by changing passwort/adress or email then your account will be activated and errors must be fixed

string_master · 11-07-2008, 22:32

Quote:

Originally Posted by inside-d-saul

make some account activate by changing passwort/adress or email then your account will be activated and errors must be fixed

no result bro. still same error

..::Ahsan::.. · 11-07-2008, 23:08

since there are only a few people here who are trying to help you, why don't you just contact paypal's staff? paypal help and support staff? just mail them and they will solve your problem as soon as possible.

..::Ahsan::.. · 11-07-2008, 23:13

As this is a GSM Forum there's not much that can help you here. If you can, try to access your account from another PC. Also ensure you contact Customer Service to see what they can do. Below is a list of phone numbers.

US/Canada 1-888-221-1161
BUSINESS SUPPORT US: 1-888-215-5506
UK/IRL: +44 (0)8707 307 191
BUSINESS SUPPORT UK: 08707301880, BS Email: [email protected]
China: 86-21-2891-3401
Australia: 1-800-073-263
France: 0821 230 233
Germany: 0180 500 66 27
BUSINESS SUPPORT DE:0180 500 7590
TeleSales DE: 0800 1012109
Spain: 902 885 248
Italy: 848 390 110
Switzerland: +49 180 500 66 27
Belgium: 070 359 905
Netherlands: 0900 2658950
Rest of Europe: 00 353 1 436 9111
Other countries: 001-402-935-2080

11-07-2008, 21:41	#1 (permalink)
string_master No Life Poster Join Date: Sep 2005 Location: Novo Posts: 1,661 Member: 177503 Status: Offline Sonork: 100.1657346 Thanks Meter: 390	Paypal Users, need help dear sallers that use Paypal, what to say, after taking codes customer has open dispute on that transection. i got all the evidence of sending codes in my mail to buyer mail. but the problem is when i try to report these evidence from resolation center i got an error when i click on "Resolve claim now". u can see the attatchment for the error. i have mailed to paypal allready but still didnt get any response from them. and still the status of that claim is "Waiting for Seller's Response" now please tell me how can i response paypal. coz i have tried the both way. and after all i contact with my customer and he apologize for this and said he dont know wheres the problem and he says he also mailed paypal to withdrow the problem. i m confused coz that customer also sent another 230$ to my account today for some more codes. i know saller who use paypal got this kinda problems oftenly. please tell me what to do on this situation?? thanks in advance

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11-07-2008, 21:44	#2 (permalink)
legija Product Manager Join Date: Apr 2006 Age: 55 Posts: 5,746 Member: 256342 Status: Offline Sonork: None Thanks Meter: 28,276	Stack overflow ? LOL, if it was "buffer oveflow, we could hack into paypal maybe, like into TI CPU-s, lol

11-07-2008, 21:46	#3 (permalink)
Raskal Banned Join Date: Oct 1999 Age: 55 Posts: 14,535 Member: 563 Status: Offline Thanks Meter: 22,328	clean your computer from virus, or reinstall os again

11-07-2008, 21:51	#5 (permalink)
legija Product Manager Join Date: Apr 2006 Age: 55 Posts: 5,746 Member: 256342 Status: Offline Sonork: None Thanks Meter: 28,276	Try firefox or opera, or safari.

11-07-2008, 22:08	#7 (permalink)
legija Product Manager Join Date: Apr 2006 Age: 55 Posts: 5,746 Member: 256342 Status: Offline Sonork: None Thanks Meter: 28,276	It seems You got there some probs with cookies. Try to clean them out and log in again.

11-07-2008, 22:16	#9 (permalink)
A-H-T No Life Poster Join Date: Aug 2003 Location: Palestine Posts: 1,130 Member: 36394 Status: Offline Thanks Meter: 250	it seems paypal the one who needs to fix their website , contact them in anyway good luck WBR

11-07-2008, 22:17	#10 (permalink)
legija Product Manager Join Date: Apr 2006 Age: 55 Posts: 5,746 Member: 256342 Status: Offline Sonork: None Thanks Meter: 28,276	Just checked paypal, for me resolution center works fine, i can open old disputes (no any new these days, lol). Maybe you just need to wait day or two ?

11-07-2008, 22:28	#12 (permalink)
inside-d-saul No Life Poster Join Date: Sep 2007 Location: I donot know what is the best Age: 51 Posts: 737 Member: 581626 Status: Offline Thanks Meter: 184	make some account activate by changing passwort/adress or email then your account will be activated and errors must be fixed

11-07-2008, 23:08	#14 (permalink)
..::Ahsan::.. No Life Poster Join Date: Oct 2007 Posts: 668 Member: 604795 Status: Offline Thanks Meter: 822	since there are only a few people here who are trying to help you, why don't you just contact paypal's staff? paypal help and support staff? just mail them and they will solve your problem as soon as possible.

11-07-2008, 23:13	#15 (permalink)
..::Ahsan::.. No Life Poster Join Date: Oct 2007 Posts: 668 Member: 604795 Status: Offline Thanks Meter: 822	As this is a GSM Forum there's not much that can help you here. If you can, try to access your account from another PC. Also ensure you contact Customer Service to see what they can do. Below is a list of phone numbers. US/Canada 1-888-221-1161 BUSINESS SUPPORT US: 1-888-215-5506 UK/IRL: +44 (0)8707 307 191 BUSINESS SUPPORT UK: 08707301880, BS Email: [email protected] China: 86-21-2891-3401 Australia: 1-800-073-263 France: 0821 230 233 Germany: 0180 500 66 27 BUSINESS SUPPORT DE:0180 500 7590 TeleSales DE: 0800 1012109 Spain: 902 885 248 Italy: 848 390 110 Switzerland: +49 180 500 66 27 Belgium: 070 359 905 Netherlands: 0900 2658950 Rest of Europe: 00 353 1 436 9111 Other countries: 001-402-935-2080