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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > USB-Smart > Dongle Problems (USB-Smart)

Dongle Problems (USB-Smart) Dongle probelms and installation support

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Old 06-01-2006, 08:45   #1 (permalink)
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my samsung & motorola activation NOT ACTIVE!


please help me
my usb smart dongle before activated for samsung and motorolawhen i open Usbsmart_maintenance v4.0
then am i click "update dongle smartcard"

and
my usb smart to be

Dongle base type: USB-SMART
Dongle Serial Number: 0101002B
Smartcard UPDATED
SAMSUNG feature NOT ACTIVE
MOTOROLA feature NOT ACTIVE

i try do enter my activation again (motorola and samsung)
said:
Processing activation for MOTOROLA ...
MOTOROLA activated OK

Processing activation for SAMSUNG ...
SAMSUNG activated OK

then i read dongle setting
Dongle base type: USB-SMART
Dongle Serial Number: 0101002B
Smartcard UPDATED
SAMSUNG feature NOT ACTIVE
MOTOROLA feature NOT ACTIVE

could you help my sir...
this my activation code

0101002B03000000CBD88B21A0236D64FECC85B7627B6111
Info about request:
Requested feature: MOTOROLA ACTIVATION
Request made from End User dongle SN: 0101002B
!!! PLEASE NOT EDIT THIS FILE !!!
!!! PLEASE KEEP THIS FILE FOR FUTURE REFERENCES !!!

0101002B0200000014B6790CE0FA676C94899172282FB1D5
Info about request:
Requested feature: SAMSUNG ACTIVATION
Request made from End User dongle SN: 0101002B
!!! PLEASE NOT EDIT THIS FILE !!!
!!! PLEASE KEEP THIS FILE FOR FUTURE REFERENCES !!!
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Old 06-01-2006, 08:51   #2 (permalink)
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Both activations message u posted Means this is not activation files ! File names shall b like this

1 Motorola = Calc_EndUser_Motorola_Activation_SN_*******.txt

2. Samsung = Calc_EndUser_Samsung_Activation_SN_******.txt

and in that file U must b having some text like this

Activation for: Motorola_Activation
Calculated by Reseller dongle SN: *******
Price: 45 USD
For End User (name): *****
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Old 06-01-2006, 11:16   #3 (permalink)
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check this word buddy...

my usb smart dongle before activated for samsung and motorola
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Old 06-01-2006, 11:41   #4 (permalink)
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dont click "Update dongle smartcard" afther activation!!!!



EDDIESoft
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Old 06-01-2006, 11:59   #5 (permalink)
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contact your reseller and demand both activation files ,wich was generated when he activated your dongle , that`s all.

B.R ,
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Old 06-12-2006, 20:40   #6 (permalink)
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Quote:
Originally Posted by karismajaya
check this word buddy...

my usb smart dongle before activated for samsung and motorola
There were said MANY times that you MUST keep your (calculated) activation files. If you lose them, you have to pay for another activation.
If you have bought your dongle full activated, then maybe your reseller might help you to re-activate.

You must beware that activations will be deleted by pressing "update smartcard" so don't press it unnecessary.
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Old 06-15-2006, 03:49   #7 (permalink)
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my dongle not activated just at Usbsmart_Maintenance_v40
but at another version before is activated for samsung and motorola

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Old 06-15-2006, 08:59   #8 (permalink)
MANOLE
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Pls answer to this questions and read other info i give you, so i can help you:

1. Did you buy your dongle with samsung and motorola allready activated?

2. If yes, did you get the activation files? (this files you posted are the request files , not the calculated files)

3. If not get the activations file than you have to ask your reseller for it. If he dont answer to you pls PM me his details.

4. If you didnt buy any activations, the file you post are the ones you have to send to a reseller when you decide to buy this tools.

Best Regards,
Manole
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Old 06-18-2006, 07:35   #9 (permalink)
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if you do update after activation, just process activation keys again.

nothing to worry about if you backup your activation keys!!!
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Old 06-19-2006, 08:43   #10 (permalink)
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.....and don`t forget to restart your computer.....
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Old 06-19-2006, 10:42   #11 (permalink)
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Every time you update your dongle, you must re Process Activation file.
Don't delete enduser file.
BR
Alex
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Old 06-22-2006, 11:37   #12 (permalink)
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ok thanks all
the problem already solved
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Old 06-22-2006, 19:50   #13 (permalink)
MANOLE
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Quote:
Originally Posted by karismajaya
ok thanks all
the problem already solved
can you tell us how?
so other ppl who have this problem can solve it. tnx.

BR,
Manole
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Old 07-04-2006, 22:13   #14 (permalink)
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Thanks karismajaya for NOT sharing how you fixed your problem, i have the same problem and do not know how to make activate motorola. I will apreciate any help.
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Old 07-04-2006, 22:21   #15 (permalink)
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Finaly I made it, just trying many times til everything OK. thanks to myself
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